Contact us

If you have a question or you have an enquiry please get in touch with us, we’re here to help and would love to hear from you. You may find that other services at the University may be better placed to answer your query, so we recommend getting in touch with them initially for these specific queries:

For queries about the status of your application to Loughborough University, or to send through supporting documents (e.g. passports, transcripts, etc) we recommend contacting Admissions

For advice and support with visas, we recommend contacting the Student Advice & Support Service

For any other queries, you can contact our Global Engagement Team. If your query relates to a specific country/region, then we recommend contacting one of our Regional Managers or International Officers directly.

For general enquiries, please contact the Global Engagement mailbox or call +44(0)1509 222201

If you are an Agent or Educational Advisor, then we have a dedicated agent mailbox for you to contact for support. Alternatively, we recommend contacting you’re your country/region’s Regional Manager directly.

Global Engagement Senior Leadership Team

Lily Rumsey

Lily Rumsey

Director of Global Engagement

Lu Bai

Lu Bai

Deputy Director (Global Relations)

Evlon De Souza

Associate Director of Global Engagement (Head of Global Portfolio)

Charlotte Davison

Charlotte Davison

Associate Director of Global Engagement (Head of Global Recruitment)

Henrietta Pocock

ALSS Manager

Matt Green

Matt Green

Global Operations Manager

Recruitment Team

Anisa Atlasi Barker

Anisa Atlasi-Barker

Regional Manager (East Asia)

Katy Friend

Katy Friend

Regional Manager (South-East Asia)

Sean Dyer

Regional Manager (South Asia)

Amr Fahhad

Amr Fahhad

Regional Manager (Middle East & North Africa)

Sophie Yang

Sophie Yang

Regional Manager (Engagement)

Scarlett Du

Scarlett Du

International Officer (East Asia)

Sanjana Mannadiar

Sanjana Mannadiar

International Officer (South Asia)

Heyi Chen

Heyi Chen

International Officer (UKI)

Anna Milewska

Anna Milewska

International Officer (East & Southern Africa)

Ben Daly

Ben Daly

International Officer (Europe & North America)

Lewis Ratcliffe

Lewis Ratcliff

International Officer (Undergraduate Lead)

Florence Mutero

Florence Mutero

International Officer (West Africa)

In-Country Based Team

Cici Feng

Cici Feng

Senior Projects Manager

Based in Beijing, China

Cathy Wei

Cathy Wei

Projects Manager

Based in Shanghai, China

Chelsie Zha

Chelsie Zha

Projects Manager

Based in Guangzhou, China

Shatakshee Kashyap

Shatakshee Kashyap

International Advisor

Based in Bangalore, India

Sakshi Malik

International Advisor

Based in Delhi, India

Nurul Sazali

Nurul Sazali

Regional Recruitment Manager

Based in Malaysia

Toluwalope Yusuf

In-Country Manager

Based in Lagos, Nigeria

Academic Language Support Service (ALSS)

Nola Dennis

Senior EAP Tutor

Gemma Towle

EAP Tutor & Pre-Sessional Coordinator

Marie Hanlon

EAP Tutor

Maria Bliss

EAP Tutor

Nick Bostock

EAP Tutor

Emma Taylor

EAP Tutor

Bess Chan

EAP Tutor (London)

Adam Pemberton

EAP Tutor

Operations Team

Deborah Deoraj

Statutory & Specialist Admin Manager (ALSS)

James Badger

James Badger

International Partnerships & Operations Officer

Sharmila Mandalia

Senior Global Operations Assistant (EA to Director of Global Engagement)

Anni Forsythe

Administrator (ALSS)

Kusum Mistry

Kusum Mistry

Senior International Assistant

Sophie Noctor

Senior International Assistant

Renee Wang

Administrator (ALSS)

Dada Brazdilova

Administrator (ALSS)