Contact us

If you have a question or you have an enquiry please get in touch with us, we’re here to help and would love to hear from you. You may find that other services at the University may be better placed to answer your query, so we recommend getting in touch with them initially for these specific queries:

For queries about the status of your application to Loughborough University, or to send through supporting documents (e.g. passports, transcripts, etc) we recommend contacting Admissions

For advice and support with visas, we recommend contacting the Student Advice & Support Service

For any other queries, you can contact our Global Engagement Team. If your query relates to a specific country/region, then we recommend contacting one of our Regional Managers or International Officers directly.

For general enquiries, please contact the Global Engagement mailbox or call +44(0)1509 222201

If you are an Agent or Educational Advisor, then we have a dedicated agent mailbox for you to contact for support. Alternatively, we recommend contacting you’re your country/region’s Regional Manager directly.

Global Engagement Senior Leadership Team

Lily Rumsey

Lily Rumsey

Director of Global Engagement

Simon Foster

Simon Foster

Deputy Director (Global Student Recruitment & Experience)

Lu Bai

Lu Bai

Deputy Director (Global Relations)

Matt Green

Matt Green

Global Operations Manager

Regional Managers

Charlotte Davison

Charlotte Davison

Head of International Recruitment

Amr Fahhad

Amr Fahhad

Regional Manager for the Middle East & Northern Africa

Anisa Atlasi Barker

Anisa Atlasi-Barker

Regional Manager for East Asia

Katy Friend

Katy Friend

Regional Manager for South-East Asia

Sophie Yang

Sophie Yang

Regional Manager

International Officers

Ben Daly

Ben Daly

International Officer for North America and Canada

Flany Koulibaly

Flany Koulibaly

International Officer for East and Southern Africa

Florence Mutero

Florence Mutero

International Officer for West Africa, Brazil & Mexico

Lewis Ratcliffe

Lewis Ratcliff

International Officer for Central & South East Asia

Sanjana Mannadiar

Sanjana Mannadiar

International Officer for South Asia

Scarlett Du

Scarlett Du

International Officer for East Asia

In-country based staff

Cici Feng

Cici Feng

Senior Projects Manager

Based in Beijing, China

Cathy Wei

Cathy Wei

Projects Manager

Based in Shanghai, China

Chelsie Zha

Chelsie Zha

Projects Manager

Based in Guangzhou, China

Khushboo Bansal

Khushboo Bansal

Recruitment Advisor for Acumen (part of Sannam S4 Group)

Based in Delhi, India

Shatakshee Kashyap

Shatakshee Kashyap

Recruitment Advisor for Acumen (part of Sannam S4 Group)

Based in Bangalore, India

Nurul Sazali

Nurul Sazali

Regional Recruitment Manager

Based in Malaysia

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Kingsley Anunyuo

In-country Manager

Based in Abuja, Nigeria

Academic Language Support Service (ALSS)

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Henrietta Pocock

ALSS Manager

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Nola Dennis

Senior EAP Tutor

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Gemma Towle

EAP Tutor & Pre-Sessional Coordinator

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Marie Hanlon

EAP Tutor

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Maria Bliss

EAP Tutor

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Nick Bostock

EAP Tutor

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Deborah Boodt

EAP Tutor

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Emma Taylor

EAP Tutor

Adam Pemberton

EAP Tutor (London)

Operations Team

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Sharmila Mandalia

Senior Global Operations Assistant (EA to Director of Global Engagement)

Mason Dong

Mason Dong

Senior International Assistant

Kusum Mistry

Kusum Mistry

Senior International Assistant

Heyi Chen

Heyi Chen

Senior International Assistant (Conversion)

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Lou Malpass

Senior International Assistant

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Deborah Deoraj

Statutory & Specialist Admin Manager (ALSS)

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Anni Forsythe

Administrator (ALSS)

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Renee Wang

Administrator (ALSS)

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Dada Brazdilova

Administrator (ALSS)