Project Expectations
Project Expectations is one of the six enabling project initiated following the agreement of the new University Strategy by Council in March 2022. Sponsored by the Vice Chancellor and led by the Director of Organisational Development and Director of Human Resources, Project Expectations will play a central role as the University embarks on its next strategic cycle through to 2030.
Project Aims
- Project Expectations, as part of the Enabling programme, is focused on strengthening leadership, value, staff development, recognition, and internal communications to create a foundation for the University's 2030 strategy.
- The project's aims include fostering an inclusive culture, empowering staff, and recognising their contributions for a thriving community driving impactful research and student success.
- Project Expectations aims to drive forward a cultural shift, aligning University policies to bring the new strategy and vision to life at Loughborough University.
More about the project
Testimonials from Senior Stakeholders
When we launched Project Expectations, it was in response to specific needs within our people and culture space, with the aim of laying a strong foundation for the University’s 2030 Strategy. The objective was clear: to align our culture, values, and expectations with our bold vision for the future, and to create a more inclusive and collaborative environment for our colleagues. Looking back on the project, I am pleased to see the progress we have made. Project Expectations has successfully delivered the critical groundwork necessary for the People and Culture Strategy to move forward. Each workstream: Strategy and Values Engagement, Leadership and Management Development, Development and Performance, Rewards and Recognition, and Internal Communications, has played a key role in shaping this success. The benefits of this work are clear: we are now in a stronger position to drive cultural transformation and ensure that Loughborough University continues to be a place where excellence thrives and our values guide us forward. I would like to thank everyone who has contributed to this important project. Your dedication and hard work have set the stage for lasting change and a more connected, engaged community at Loughborough. We have made great strides together, and I look forward to seeing how we continue to shape the future of our University.
“Project Expectations was established to ensure that the people & cultural issues associated with the introduction of a new strategy were considered. The objectives of the project focussed on ensuring that staff knew what was expected of them, and in return consideration was given to what staff valued and acted upon. The role of the line manager in positively influencing staff’s experience was identified early in the project, and as such the introduction of academic line management became a new but important project deliverable, along with recognising the need to develop our leadership and management community to deliver a great staff experience. A key outcome of the project has been the development of GLOW, not only because it has the potential to deliver a sector-leading experience for staff, but the way by which it was developed. Co-designed by our academic and professional services colleagues, grounded in research, and tested in practice GLOW has become a trigger for a broader approach to People & Culture. The collective efforts of all of the project management team and wider contributors has meant that the University has now committed to the development of a People & Culture Strategy that will ensure that the remaining deliverables from Project Expectations will become elevated and will be further enhanced through our strategic efforts. This is evidence of the project’s success and thanks go to all involved.’’
Project Drivers
At Loughborough University, our staff's contributions are at the heart of our success. Project Expectations is our journey to ensure that each staff member knows how they can contribute to our University's priorities and demonstrate our shared values. We are reimagining conversations between managers and staff to foster a culture of feedback, performance, and development.
Why this Project matters to us
Our journey is fueled by clear motivations that push us towards a better tomorrow:
- Empowering staff through clear expectations: Project Expectations is all about empowering you. We want to provide you with a clear sense of direction, so you know how your efforts contribute to our shared goals. Through meaningful conversations between managers and staff, we'll create a culture of continuous feedback, growth, and personal development. Together, we shape a thriving community where everyone’s potential is recognised and valued.
- Cultural change with your help: We rely on colleagues at every level of the University community to drive a cultural shift, working together with all staff members to create a positive and inclusive environment.
- Embracing new ways of working: As we adapt to new challenges, your ideas and collaboration will help us develop innovative approaches that benefit us all.
- Consistency for everyone: We aim to eliminate inconsistencies in policies, systems, and processes, ensuring everyone experiences a fair and supportive work environment.
- Accountability and responsibility: Empowering each staff member to take ownership of their contributions, fostering a sense of pride and commitment.
- A preferred employer: We want to be the preferred employer for both current and future staff, offering a rewarding and fulfilling experience.
- Meaningful engagement: Your involvement matters; we seek to engage all colleagues across the University, listening to your ideas and aspirations.
- Aligned expectations: By setting clear expectations, we ensure that our core plans and projects align, leading us toward a successful future together.
Join us in this exciting journey of transformation and growth. Your voice matters, and we're eager to hear your ideas and insights as we collectively shape a brighter future for Loughborough University. Together, let's empower our staff, inspire excellence, and achieve extraordinary things.