Loughborough University
Leicestershire, UK
LE11 3TU
+44 (0)1509 263171
Loughborough University

Student Wellbeing and Inclusivity

Information for staff

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Referring a student for Wellbeing Adviser support

The Wellbeing Adviser service operates on a self-referral basis, meaning the student must complete the referral form or contact the Wellbeing Advisers directly to discuss their support need. A member of staff e.g. Personal Tutor may support a student with the content of the referral to ensure that relevant and sufficient information is included to enable us to clearly see why the referral is being made; full details are not always necessary.

If you are unsure about the appropriateness of the referral, it is better to discuss this with the relevant Wellbeing Adviser before advising a student to complete the self-referral form. If you feel a student is unwilling or unlikely to access support from a Wellbeing Adviser, we can provide advice about how to proceed, while still preserving the student’s privacy.

If you would like to support a student to make a referral please fill out an application form for the Student Wellbeing and Inclusivity Service.

When is it appropriate to refer?

Some students may already be accessing support from numerous services, or it may not be immediately clear which service would be best-suited to support a particular student. In these cases it is recommended that you contact the Wellbeing Adviser for your School to discuss in more detail. We can advise on which services may be most appropriate and advise on the best way for the student to access them.

The Wellbeing Adviser role is intended to provide additional support to students alongside existing services. This role does not replace the responsibilities of personal tutors or administration of existing processes e.g. Mitigating Circumstances claims and exam recommendations.


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Urgent Help

We do not provide out-of-hours crisis support. In such a situation you should contact healthcare services.