MBA students started the day with Professor Mike Kennard, Director of Executive and Professional Education, exploring crisis management issues – including an exercise where they were stranded in a desert and had to work out how best to survive. This was followed by an engaging talk from Professor Kelleher titled ‘Crisis Management: Lessons from the Board’.
Colm outlined the need for organisations to plan for crises, while recognising that by their very nature, crises cannot be predicted with any certainty – and every crisis is different. Once a crisis occurs, it is necessary for senior management to act quickly with a small team of key personnel. He then answered questions from students on a wide range of topics.
After lunch with Professor Nick Jennings, Vice-Chancellor and President of Loughborough University, Professor Kelleher headed to Loughborough Business School to meet with Professor Chris Holland on technology issues, Professor Karligash Glass on banking productivity matters, and Professor Alistair Milne on the banking Fnality Project.