National Student Survey: Loughborough University sees student satisfaction scores rise

University
a group of three students chatting as they walk through campus

Loughborough University has increased its student satisfaction scores in the National Student Survey (NSS) 2026, reflecting its commitment to strengthening its sector-leading position for student experience.

Students rated us more positively across all seven themes. We are delighted to see a 5.5% improvement in student satisfaction for ‘Assessment and Feedback’ and a 4.2% improvement under the ‘Student Voice’ theme, underlining our commitment to working with Loughborough Students Union on ensuring our students are well represented during their time at Loughborough. The ‘Organisation and Management’ theme also saw a 2.5% improvement. 

Professor Rachel Thomson, Provost and Deputy Vice-Chancellor of Loughborough University, said: “These results reflect the dedication and professionalism of our academic and professional services colleagues, whose commitment continues to enhance the experience of our students. 

“At Loughborough, we aim to deliver a sector-leading student experience that is both distinctive and vibrant. These NSS results demonstrate that we are making strong progress towards that ambition, and we are proud of what has been achieved. 

“We will also use this feedback to identify where we can improve further, ensuring we continue to enhance every aspect of the student experience and deliver the outstanding education and support our students deserve.” 

The NSS is an annual survey which gathers feedback from final year undergraduate students on their experience at university. It covers a range of themes, including academic support, teaching, assessment and learning resources. 

This year, more than 75% of Loughborough University students took part.  

This success comes after the University reached its highest-ever position in the QS World University rankings and entered the second decade as a UK top 10 university in the Complete University Guide 2027.