Centre for Service Management

News and Events

1 Jul 2021

Congratulations to the Journal of Service Management!

Recently, Clarivate released the latest Journal Citation Reports, naming the world's leading journals. We are happy to congratulate the Journal of Service Management (JOSM) for its impressive new impact factor (11.768), which shows the strong academic impact of the journal!

 Source: Impact Scores 2020 – SERVSIG