Motor vehicle use terms and conditions

This document sets out the terms and conditions of motor vehicle use on Loughborough University Campus and surrounding areas (Roads between Forest Road and the campus perimeter in the south and New Ashby Road and estate roads to the north of the campus perimeter) for students, staff, campus partners and visitors.

Registration of motor vehicles and motorcycles

Staff including researchers have the option to register up to two motor vehicles and are required to register for parking using APCOA’s Parking website. There is the option to register for daily or monthly parking.

Campus Partners have the option to register up to two motor vehicles and are required to register for daily parking using APCOA’s parking website.

Blue badge holders properly displaying a valid blue badge on their motor vehicle are able to park free of charge subject to prior online registration and uploading of their blue badge. Accessible bays are available on campus and standard parking bays can also be used.

Visitors are required to pay for parking using the APCOA Connect App, APCOA Connect website, using a phone, using our cashless machines. Visits can be pre-booked, although this does not guarantee you a space on campus.

Using a motor vehicle on Loughborough University Campus constitutes acceptance of these terms.

Students

We are required by the local authority to activity manage parking and reduce car journeys as part of various planning agreements.

  • First year undergraduate students in halls are not eligible to register for parking unless they meet the criteria for an exceptional circumstance permit.
  • A number of parking spaces are available for students living out of halls who reside within the LE11 postcode.
  • Students commuting in from outside the LE11 postcode can register and apply for parking.

If meeting the criteria, all Students have the option to register one motor vehicle and are required to register for parking using APCOA’s parking website. There is the option to register for monthly or annual parking.

Exemption period

There is a 30-minute grace period when entering the campus to allow for deliveries, drop-off, and collections purposes. During this period there will be no parking charge applied.

Reasonable adjustments

Reasonable parking adjustments may be made at the discretion of the Parking Team for staff, researchers, students, and campus partners.

Contractors

Contractors will need to inform the Parking Team of their motor vehicle registrations, as stated in their induction, in order for their motor vehicle to be exempt from parking charges.

For emergency out of hour calls, contractors should share their registrations with the main Security gatehouse, to exempt them from parking charges.

Contractors must be considerate to other users by unloading efficiently and moving their motor vehicle to a marked bay.

Restrictions

Staff, students, and campus partners are not permitted to park motor vehicles in restricted roads surrounding the University campus when attending campus for university-based purposes. (Roads between Forest Road and the campus perimeter in the south and New Ashby Road and estate roads to the north of the campus perimeter.) Disciplinary action may be taken in accordance with Ordinance XVII including exclusion from use of a motor vehicle on the university campus.

Driving on campus

All users of motor vehicles must comply with the legal requirements for driving on public roads.

Motor vehicles brought onto campus are done so at the driver’s own risk.

Disciplinary action for dangerous driving may be taken in accordance with Ordinance XVII including exclusion from use of a motor vehicle on the university campus.

Motor vehicles should never be driven on footpaths, paved, or grassed areas.

Non-motor vehicles

Bicycles need to be fit for use and are parked at one’s own risk and must be left at the dedicated cycle locations provided on campus.

Charges

The sums we charge for visitor parking are displayed on the tariff and we can change them at any time at our discretion. Any changes will not affect you if you have already booked or have already entered the car park.

You are responsible for making payment for your parking, through the payment methods shown on the tariff boards.

The Automatic Number Plate Recognition (ANPR) cameras may be used to identify those who have not paid for their parking or to monitor the duration of a parking session. In both cases we may use the information obtained from these cameras to identify your motor vehicle and send you a charge notice for the period you have parked on campus.

Abandoned motor vehicles

If you intend to leave your motor vehicle in a university car park you must inform the Parking Team as soon as you arrive.

Any unregistered or abandoned motor vehicle left unattended for 3 months on university property is liable to be removed. Neither the University nor its officers shall be responsible for any damage caused to any such motor vehicle whether the damage is caused in the process of removal or thereafter.

If such a motor vehicle is not claimed and removed from the University by the owner within 28 days of notification in writing, the University may dispose of the motor vehicle at its entire discretion and from the proceeds recover the cost of removal and any other expenses.

Breach of these conditions

The University may issue Parking Charge Notices (PCNs) as a consequence of a
Breach of these terms & conditions includes but is not limited to:

  • Parking anywhere on campus other than in a dedicated marked bay
  • Causing an obstruction
  • Exceeding the maximum stay/wait time
  • Failure to display a Blue Badge and not paying for parking.
  • Incorrect use of parking bays
  • Failure to register/pay for parking
  • Parking in a restricted area
  • Parking on grass, verge, or footpath
  • Parking session expired
  • Unauthorised parking

These restrictions also apply to blue badge holders.

To appeal please follow the instructions on the notice.

Breach of motor vehicle use conditions will incur a parking charge notice of £50, which will reduce to £25 if paid within 14 days.

Enforcement

If you breach any of these conditions of parking we may, at our discretion:
Attach a Parking Charge Notice (PCN) to your motor vehicle or hand a PCN to you. The PCN will specify: -

  • Condition breached.
  • The sum you are required to pay.
  • The time within which payment must be made; and
  • The address to which payment must be sent.

The PCN will also explain that unless payment is made in accordance with its terms court action may commence to recover the sums due from you under the PCN together with costs, interest, and any other sums legally recoverable.

Require you to leave the Car Park immediately. In these circumstances you must pay for your stay in the Car Park. If you have pre-booked, you will not be entitled to any refund for your booking.

PCNs are issued by enforcement officers who are employed by the university, complying with the guidelines of the British Parking Association Code of Practice.

Frequent offenders may also be disciplined for a breach of university’s regulations in accordance with the university’s ordinance XXIII.

 

Management and enforcement

APCOA Parking (UK) Limited (“APCOA”] Address: Wellington House, 4-10 Cowley Road, Uxbridge, Middlesex UB8 2XW. Telephone: 0345 301 1151.

APCOA have responsibility for enforcement of these conditions.

Signage

Signage about the motor vehicle use regulations are displayed at all vehicular entrances to the university and at regular points throughout the campus.

Payment and appeals process

The appeal process is stated on the Parking Charge Notice.

The progression of the Parking Charge Notice will be put on hold pending a reply. If the appeal is received within the discounted period (14 days from issue) and the appeal is not successful, you will be offered the discounted rate to pay again.

Data protection

APCOA’s data protection details can be found here.

Loughborough university’s data protection details can be found here.

Emergencies

In the case of an emergency personal data can be used to contact the motor vehicle owner to inform them of issues with their motor vehicle, this includes but is not limited to, parking that causes an obstruction to emergency motor vehicles, activation of motor vehicle alarms, and where a potential security issue arises.

Contact

If you experience any issues with using the APCOA Connect parking service, you can reach APCOA between 9:00 am – 8:00 pm.

If you have a query not related to APCOA connect, you can contact us Monday to Friday 9:00 am to 4:00 pm at  parking@mailbox.lboro.ac.uk