iTrent frequently asked questions

iTrent is the University's HR/Payroll system which is managed by the HR Systems and Data Team. Users can have different levels of iTrent access depending on the individuals job role and requirements and Manager approval. 

The employee self-service function, myHR is delivered through iTrent and allows staff access to their payslips and Web recruitment service.  

All staff are automatically given access to myHR as part of the onboarding process.  

Managers are required to request access for their new starters before they begin work, provided that a staff IT account has been created.  

iTrent access requests should be made through Microsoft Forms by the Employee's Line Manager. The Microsoft form can be found on the previous page 'Request HR System Access iTrent/Dashboard'  

Managers and Employees will be notified of this by the Data & Systems Team via email.  

Providing that the form has been filled in correctly it will take the HR systems team 48 hours to action the request. (Not including weekends or busy times of the year)  

The Systems & Data Team will receive a report weekly which details employees who have changed positions - their access will be ended by the team. The Systems team will email the Managers and advise them that their employee's role has been closed. It is the managers responsibility to fill in a new Microsoft Form if they require the same/new access in their role. (The access link can be found on the homepage). 

Employees will log in with their user credentials. There are buttons on the iTrent home page which will help users to navigate through correctly on the system. Employees will also be asked to request to join the Community of Practice which has user manuals.  

If the employee has more than one access when they login then they will need to select the appropriate access role for the work they are required to do at the time. They will have a drop down list available upon logging in. 

The access that employees will need will depend on the job role. Please see 'What Access Do I Need?' and this will help Managers to know what access is appropriate to request for each employee. 

This will mean that the reporting lines are not correct on the system. You will need to get in touch with your departmental administrator to ensure that these are updated.  

The Teams Space 'iTrent Community of Practice' will help to support you whilst using iTrent. This has User manuals on there, and updates and notifications for system upgrades.