ID cards
Identity (ID) cards are produced in Human Resources working closely with Security and Facilities Management. The process is dependent on receiving the correct paperwork and photos.
This guide aims to answer questions you may have on ID cards and provide you with contact details of those who are involved in the process.
Who is eligible for an ID Card?
Staff: includes those on permanent, temporary, and casual contracts.
Visitors: includes Academic Visitors and Honorary Appointments
To assist with security and as a deterrent to crime, University Council requires all employees to display a staff identity (ID) card on University campus.
How do I get an ID card?
Staff
Permanent and temporary members of staff are requested to upload a recent passport style photograph to Human Resources when they accept their offer of employment with the University. If you were unable to upload a photo when accepting your contract, please send a digital photo to recruitment@mailbox.lboro.ac.uk detailing your full name and start date.
Visitors
Academic visitors should supply a digital photograph to Human Resources.
Honorary appointments need to request an ID Card from Human Resources.
*Please note cards take at least 24 hours to produce once Human Resources have input new members of staff on to the computer system*
Where do I get my ID Card?
Staff
All permanent and temporary staff may collect their cards from Human Resources (Room 1.03, Rutland Building) the day they start. The card includes the photograph together with name and staff identity number. Cards will only be ready for collection if photographs have been received in time.
Visitors
Academic Visitors can collect their cards from Human Resources (Room 1.03, Rutland Building). Cards will only be ready for collection if photographs have been received in time.
Honorary appointments, please go to Human Resources, where a photo will be taken and your card produced whilst you wait (please note that this can only be done if the ID machine is working on the day).
How much do ID Cards cost?
Cards for new starters are free of charge.
Replacement cards cost £10.00. If your card has been stolen, cards can be replaced free of charge if you provide us with a police crime reference number. If your card is damaged or broken you must let us see the card and we will produce you a new one. In these circumstances charges will be at the discretion of Campus Service Helpdesk.
What can my ID Card be used for?
In addition to being a proof of identity, these cards can be used for access to the library, Swimming Pool, Powerbase Gym, Holywell Fitness Centre and other sports facilities, and, in certain departments, to gain entry to buildings and printers
Why doesn't my card let me into a building?
Some buildings have restricted access. Have you been given permission by your department to access the building? Has your department passed the information on to Estates and Facilities Management Carddesk? Please contact carddesk@mailbox.lboro.ac.uk with your full name, staff number and location of where you need to have access to.
I am a student but work part-time at the University. Will I get a staff ID Card or can I continue using my student card?
In exceptional circumstances where you will need to gain entry into buildings you will need to contact Human Resources to be issued with a staff ID.
Why can't I have the name I want to be known as on my ID Card?
Providing you have notified Human Resources of your preferred forename, your ID Card will automatically be printed with this. If you have not indicated a different preferred name the system will default to show your first forename as recorded within iTrent.
Card Desk
For queries regarding your ID card please email: