Student Street Support Scheme

In partnership with Loughborough Student’s Union and Charnwood Borough Council, the University operates the Student Street Support Scheme.

The scheme operates on most Wednesday and Friday evenings during term time.  Between two and six security trained personnel from the Students’ Union patrol streets around campus, especially the key routes to the town centre from the campus.

The aims of the scheme are twofold:

  • to provide welfare support to students, especially lone females
  • to minimise noise disturbance to local residents as a result of students moving to and from campus and town late at night.

Patrol routes

These are planned using information from complaints data but typically include:

Ashby Road Loop

Two officers patrol along Ashby road from Epinal Way to Radmoor Road and back again

The Large Loop

Links the Kingfisher in to the Ashby Road loop.  It is operated by two or three pairs of officers

Radmoor and Kingfisher Loops

These are more focussed on individual areas that have reported disturbances in the past. They typically have a pair of Student Street Support Team officers and are included as required.

Recruiting and training of Street Patrol Officers

Student Street Support Officers are recuited from exisiting Loughborough Students’ Union Security staff who are all trained to national security standards.  They undergo specific training session for their role as Street Support staff. This training focusses on the following key categories:

  • Being visible – to provide visual reassurance  for residents and students
  • Linking back – officers are able to contact LSU at all times via radio to request support or to make LSU / University Security / Police aware of potential problems or offenders.
  • Record incidents on body cam – officers wear body cameras and are trained to capture incidents that may be used as evidence.
  • Reporting - officers carry clickers to assist with the reporting of numbers of interactions

In addition they are given specific advice and guidance on what to do if they witness:

  • Anti-social behaviour
  • Drinking of alcohol in the alcohol free zone
  • People who appear to be vulnerable (such as lone females)
  • People who are clearly drunk

Reporting

The Student Street Support team collect data on the number of people that they see and have interaction with. This is then combined with information related to any additional information that might have an impact on the night and is used to plan future patrols. Areas of particular interest are:

  • Number of people passed whilst on patrol
  • Number of people interacted with in a helpful manner (checked if ok walking home on their own, given directions to, given assistance to if drunk etc)
  • Number of people asked to be quiet
  • Number of people with alcohol and requested to dispose of it