Chen received her PhD in human factors in automated driving from ITS, University of Leeds in 2024, where she was also a Marie Curie Fellow. She was a visiting researcher at Bosch (2021) and TU Delft (2023), involved in collaborative studies. She holds a Master's degree in Human Technology Interaction from the Eindhoven University of Technology (2019), and a Bachelor's degree in Optoelectronic Information Science and Engineering from the University of Electronic Science and Technology of China (2017).
Chen focuses on human factors in intelligent transport, covering areas like: user comfort in automated driving, human-automated vehicle communication, inclusive design, and micromobility, using both qualitative and quantitative analytical methods. Her research interests also include broader human-technology interaction.