Professor Tom Jackson
Professor of Information and Knowledge Management
Areas of expertise
Information Management, Knowledge Management, Email, Email Productivity, Email Stress, Email Preservation, Social Media
Tom's research interests include the impact of email on staff productivity and stress levels, email preservation and archiving and electronic communication and information retrieval. He has also developed the EMOTIVE system, which can analyse and extract emotional meaning from people's Tweets. He holds a chair in Information and Knowledge Management and is Director of the University's Centre for Information Management.