Safia Bahas

BTech MSc

  • Doctoral Researcher

Research and expertise

Coming from a background in Civil Engineering and Air Transport Management, I am familiar with the various areas within transportation engineering and aviation management.

Current research activity 

  • Under a PhD studentship funded by the School of Architecture, Building and Civil Engineering in Loughborough University, I am currently researching about airport operational performance and service quality.

Research interests/expertise

  • Airport Planning and Operations
  • Airline Operations and Marketing
  • Operations Management
  • Service Quality and Customer Satisfaction


I contribute to learning and teaching activities, such as tutorials and practical labs, across the School's programmes, including:


  • Statistical Analysis in Transport
  • Statistical Analysis in Aviation
  • Land Surveying Practical


I have been a PhD student since 2018. I am interested in air transport management and data analytics, and I am currently researching airport operational performance and service quality.

Prior to this, I briefly worked at one of the major low-cost airlines in India, Air India Express, as a Route Manager, assisting and contributing to the commercial route performance of the airline in selected sectors through inventory control, revenue optimisation, and aiding customer support for these routes.


  • MSc (Distinction) Air Transport Management, Loughborough University, UK, 2016-17
  • BTech.Civil Engineering, National Institute of Technology Calicut, India, 2012-16

Professional affiliations

  • Student Affliate at Royal Aeronautical Society (RAeS)


  • RDC Aviation Prize 2017 - The RDC Prize was awarded for obtaining highest degree mark in MSc Air Transport Management at Loughborough University