Connecting in Halls
HallNet is the wired service in halls of residence. Both wired and wireless services are available.
For faster internet speeds and greater reliability, we highly recommend using the wired connection whilst in your room. You will receive a far better connection when you “Plug in” your PC, Laptop, Games Console etc to the wired socket. By connecting this way, you will benefit from the following:
• Better video streaming from BBC iPlayer, All 4 etc;
• Faster download speed;
• Less buffering on YouTube;
• Less ‘lag’ when gaming;
• A 100Mb connection to yourself and not a shared wireless connection with your flatmates.
IT Services supply Ethernet cables free of charge (available for collection from hall reception areas or PC Clinic).
We provide support for...
Microsoft Windows 7, 8 and 10, Apple Macintosh OS X 10.9 and newer, Apple iOS 9 and newer, Android 4.4 and newer, PlayStation 3 and 4 and Xbox 360 and One. All other operating systems should work, but we are unable to provide support or applications.
Most mobile devices can connect to WiFi, but devices that do not support WPA2 authentication will require a cable connection (e.g. Wii, PS3, etc.). Visit the FAQ section for more details.
Follow the instructions for Windows or Mac to configure and secure your computer for use on HallNet.
1. Open settings and join the “setup-wifi” network
2. Open a web browser; your device will be redirected to a configuration page. If your browser doesn’t automatically redirect, visit: https://cloudpath.lboro.ac.uk
3. Follow the instructions to configure your device to connect to eduroam
Need help? Visit the PC Clinic in the library, for opening times click here Help
To successfully connect to the network with other operating systems, such as Linux or earlier Windows operating systems, you will need to configure the TCP/IP software. Unfortunately, IT Services are unable to offer assistance. If we detect problems caused by software or hardware, we may have to disconnect your socket to protect the HallNet service and other users. Additionally, you may not be able to access all the services offered.
Connect the Ethernet cable in your room (or collect one from the PC Clinic in the Library if you don’t have one) to your device and the socket on the wall in your room, if your room has two then generally it’s the left hand socket. Open your web browser and you will be redirected to our configuration and registration system. Just follow the instructions on your screen.
After you are connected
However you connect to the network we ask that you do a few things for everyone’s benefit.
Please keep your computer or other device up to date with the latest updates and patches.
- Please install anti-virus software and turn on the firewall on any computers you connect to the network.
- Please take a look at the University IT Acceptable Use Policy to ensure you understand what is and isn’t allowed and what is expected of you.
By connecting to the University’s wired or wireless networks you are agreeing to abide by the IT Acceptable Use Policy.