IT ServicesExternal Partners

Help and Support

IT Support

IT Services at Loughborough University offer first line help to all customers. You can get help by phone or email.

The IT Service Desk is the central point of contact for anyone seeking help, advice and support for all IT related services.

Check our Service Availability status page for information about the availability of our services and any problems or ongoing issues that may affect you.

Also take a look at the Frequently Asked Questions on our website pages – the answer you’re looking for might be listed on the relevant service page.

IT Service Desk

The IT Service Desk provides you with a friendly, helpful and customer focused point of contact for IT queries.  The IT Service Desk is the central point of contact for customers seeking help, advice and support for all IT related services. We offer expert support and advice to help you get the most out of our services. 

Our friendly and supportive IT Service Desk team can assist with:

  • Assist with Network Connectivity
  • Assist with Wi-Fi Connectivity
  • Telephony

Opening hours 

We are open Monday to Friday from 08:30 to 17:00We can be contacted using the methods listed below.

Contact us 

Email: IT.Services@lboro.ac.uk

Telephone: 01509 222 333