What is happening?
IT Services will be carrying out essential maintenance to upgrade the campus firewalls. There should be little or no impact to the inbound and outbound internet traffic.
When is it happening?
The upgrade will take place between 06.00am and 08:00am on Monday the 3rd of April.
Does this affect me and how?
Users on campus may notice a brief 10-second outage to MS Teams, as well as the connection to Cisco Jabber dropping off momentarily. This will happen several times during the upgrade process until it has been completed.
Where can I get more information?
The latest information is always available on the IT Service Availability page, with guidance on other ways to connect during a network outage. www.lboro.ac.uk/it/service-availability.
If you have further questions or queries, please contact the Service Desk at IT.Services@lboro.ac.uk.