Group workspace downtime Monday 21 – Thursday 24 August

Group Workspace Migration IT Services will be carrying out essential maintenance to upgrade the University file storage servers that host the Group Workspace service.

The work will be carried out over 4 days starting Monday 21 August until Thursday 24 August, between the hours of 5:00 pm and 7:00 pm.

  • Monday 21 August  - Ws1 and Ws2
  • Tuesday 22 August - Ws3 and Ws4
  • Wednesday 23 August - Ws5 and Ws6
  • Thursday 24 August - Ws7 and Ws8

For information on which server a workspace is located on, please follow the instructions located at https://www.lboro.ac.uk/services/it/topics/connect-workspaces/

Does this affect me and how?

During the upgrades, Workspaces hosted on the affected servers will not be available until the work has been completed.

We recommend allowing post-maintenance background processes to complete overnight before resuming the use of any Workspaces. If you experience any issues accessing Workspaces after the work has been completed, please contact IT Services.

If access to a file is required whilst a Workspace is offline, we suggest taking a copy and liaising with colleagues to avoid multiple versions being created and uploaded once the Workspace is available.

Where can I get more information?

If you have further questions or queries, please contact the Service Desk at IT.Services@lboro.ac.uk.