Payroll - Frequently Asked Questions

The Payroll Services Team have developed the following Frequently Asked Questions, we hope that you are able to find the answer to your question here, if not please do not hesitate to contact us directly - we will be happy to help. 

When will I get paid?

Pay day for Loughborough University and Imago staff will be the last working day of each month, the only exception will be December.   If the last working day is a weekend, please refer to our pay dates page.  

If your employment commences after the 15th of the month, you will not be paid until the following month.

Pay dates

How is my pay calculated?

Monthly salaries are calculated as 1/12th of the annual salary - this is pro-rated for new starters and leavers where a full month is not worked. This is calculated on the number of calendar days in the particular month.

Imago hourly employees are paid based on their timesheet submission as per the relevant cut-off date for the pay period.

Where should I send my P45?

As part of your online onboarding, you will have completed the new starter checklist to set your tax code. You can contact your previous employer if you have not received a P45. 

I am leaving the University, how will I get my P45?

Your P45 and final payslip will be emailed to you. Please log into My.HR and update your e-form preferences where you can change your email preferences to ensure that documents are sent to your correct email.

We strongly encourage you to update your e-form preferences before your last working day.  

To update your e-form preferences you will need to do the following

  1. Log in my.HR
  2. Click the Utility menu button at the top right corner of the screen
  3. Click Settings
  4. Click E-form preferences
  5. Enter your personal email and set a password
  6. Click Save

I think my tax code is wrong who do I contact?

You will need to contact HMRC to review your tax code.   You can call HMRC on 0300 200 3300, you will need to have your National Insurance number and your organisations tax reference number.

  • Loughborough University Tax Reference Number - 267/L773
  • Imago Tax Reference Number - 120/VB18157
  • Imago Nursery Tax Reference Number - 120/ME25940

How can I change my bank details?

Please complete a Bank Details form and email this to the Payroll Services Team.  

Why does my P60 show a different value to my annual salary?

P60’s show your total annual taxable pay. Your taxable pay will be reduced by pension deductions and any other salary sacrifice arrangements.