Hey! finalistsHave your say National Student Survey Loughborough Students' Union
What is the NSS?
The National Student Survey (NSS) offers final year undergraduates the chance to give feedback on their time at Loughborough.
By taking part in the survey, you’ll be helping future students make the right choices about where and what to study.
No one knows the University better than you, so your opinions about being a student at Loughborough are really important.
The feedback you give will also help to shape the University and the student experience for students who are already here. The 2019 NSS will run from 4 February to 30 April.
It takes around five minutes to complete and we recommend you do the survey early as Ipsos MORI – an independent market research company, who manage the survey – will continue to remind you until you’ve completed it.
You are eligible for the NSS if you are a final year undergraduate or are on a flexible part-time programme. If your final year cannot be easily predicted, you will be surveyed after you are expected to have undertaken one full-time equivalent, and not before your fourth year of study. You are only invited to be surveyed once.
There are also some FAQs on the NSS website, and we’ve given you an advance look at the NSS questions so you can see what you’ll be asked.
The NSS questions
You’ll be asked to rate the following on a score of 1 to 5, with 5 being “Definitely Agree”. When answering consider your whole experience at Loughborough, from your time as a fresher right up to now.
The teaching on my course
1. Staff are good at explaining things.
2. Staff have made the subject interesting.
3. The course is intellectually stimulating.
4. My course has challenged me to achieve my best work.
5. My course has provided me with opportunities to explore ideas or concepts in depth.
6. My course has provided me with opportunities to bring information and ideas together from different topics.
7. My course has provided me with opportunities to apply what I have learnt.
Assessment and feedback
8. The criteria used in marking have been clear in advance.
9. Marking and assessment has been fair.
10. Feedback on my work has been timely.
11. I have received helpful comments on my work.
12. I have been able to contact staff when I needed to.
13. I have received sufficient advice and guidance in relation to my course.
14. Good advice was available when I needed to make study choices on my course.
Organisation and management
15. The course is well organised and running smoothly.
16. The timetable works efficiently for me.
17. Any changes in the course or teaching have been communicated effectively.
18. The IT resources and facilities provided have supported my learning well.
19. The library resources (e.g. books, online services and learning spaces) have supported my learning well.
20. I have been able to access course-specific resources (e.g. equipment, facilities, software, collections) when I needed to.
21. I feel part of a community of staff and students.
22. I have had the right opportunities to work with other students as part of my course.
23. I have had the right opportunities to provide feedback on my course.
24. Staff value students’ views and opinions about the course.
25. It is clear how students’ feedback on the course has been acted on.
26. The students’ union (association or guild) effectively represents students’ academic interests.
27. Overall, I am satisfied with the quality of the course.
As a result of the feedback you’ve given us, here are some of the improvements we’ve already made to the Loughborough Student Experience.
- New video and website to advise finalists on the careers support available to them
- Access to the UK’s largest careers fair, including a range of major recruiters, small companies and international opportunities
- Hosted Talk Sport, the first-ever student conference focusing on starting your career in the sport industry
- Loughborough Enterprise Network launched, offering enterprising students an opportunity to share ideas and access support
- Café opening hours extended and a new café outlet opened in the Haslegrave building
- Enhanced food options, with a wider selection of healthier, more nutritious meals
- More attention given to dietary needs
- £50m investment in new on-campus hall of residence, with the first blocks ready for the start of the 2018-19 academic year
- Creation of an ‘active campus’ as part of the new student village development, to encourage engagement in fitness and wellbeing activities
- Loughborough Sport app launched, with information on free-to-play sports, fitness classes, timetables and facility booking all in one place
- Additional Amazon lockers installed in the Herbert Manzoni Building, making it easier for you to ‘click and collect’
- Investing £3m to upgrade the WiFi across campus, including in halls of residence, the Library and the Students’ Union
- Invested more than £0.5m in ReView, the lecture capture service, to make it widely available across campus
- New equipment and upgrades worth more than £350,000 in the PC labs across campus
- Free, unlimited Cloud storage with Microsoft OneDrive available to all students
- Opening of STEMLab, a £20m investment in enhanced teaching and learning facilities for science, technology, engineering and mathematics
- £1.6m redevelopment of Wavy Top to provide learning spaces, IT drop-in and meeting space
- Herbert Manzoni Building foyer and reception refurbished to provide a one-stop-shop for print, post and parcels services
Studying and learning
- Launch of Lynda.com, an online learning platform that provides access to material, courses and more than 5,000 video tutorials to enhance your skills
- Exam timetables released at least 7 weeks before the start of exams
- New informal learning spaces made available in William Morris, STEMLab and Wavy Top and opening hours of spaces extended
- New seating areas added on level 3 of the Library to allow group working
- Pop-up library sessions in Schools and Departments, with Academic Librarians on hand to help with subject-specific queries
- Wavy Top used as an additional exam venue for students requiring special adjustments
- Dining halls made available for informal study
Support and welfare
- Introduced the myLboro app, providing access in one place to key information and systems, such as Learn, study support and personal timetables
- Online systems introduced to make it easier to submit forms to the Student Office, and quicker for the University to process requests
- New Wellbeing Advisers being introduced in Schools to offer advice and support on a range of issues, such as emotional wellbeing and mental health