Attendance Check-in over Summer

We are piloting changes to attendance check-in over summer, to make the process easier and more reliable for you. Make sure to read through this guide to understand what has changed and why, and what you will need to do to check-in at all of your in-person teaching sessions.

Why do we ask you to record your attendance?

We want to make sure that all students receive the right level of support throughout their time at the University. Accurate attendance records help us to identify students who may be struggling or in need of more specific support. We also need an accurate record of your attendance in order to:

  • Meet UKVI Home Office requirements and continue to be able to sponsor your student visa (if you have one).
  • Meet Student Finance requirements and verify your eligibility for student loans during the academic year (if you receive these).
  • Meet our obligations under the Data Protection Act to hold accurate data on student registration.

You need to use the myLboro app to check-in to record that you are present at your in-person classes. You are expected to attend all timetabled classes and if there is a reason you are not able to do so, you can use the myLboro app to inform your School.

What has changed, and why?

Previously, we used connections to Bluetooth beacons and eduroam WiFi to verify whether you attended an in-person teaching session. Over summer, we are no longer using these, and are instead using Geo-location (location services/GPS) to verify whether you were in the classroom at a specific moment in time.

We have also returned to an in-built timetable in the myLboro app, rather than linking out to the University website, so you no longer have to use Multi-Factor Authentication to view your timetable. This means your timetable now shows your classes in a schedule-style view with timetabled classes listed under each date.

You can still access your timetable in the previous view through the Online Student Timetable in a web browser. You should use this online version to navigate to the relevant Teams channel for online sessions and to access on-demand content. Your module leader will be able to clarify if there are any of these resources for you as part of your studies.

We have made these changes because we have been listening to your feedback over the past academic year and want to make the process of recording your attendance simpler, smoother and more reliable for you. We are piloting these changes over summer and we intend to roll this out to all students for the start of the next academic year.

Using Attendance Check-in over Summer

Follow the steps in this guide to understand how to record your attendance over summer.

1. Getting started

Make sure you have downloaded the myLboro app and are set-up ready to use it. You can download the myLboro app from the Apple or Android app stores and then log in to the app with your University account. Make sure your device has permission for the app to access location services (we recommend setting it to “only when in use”). 

2. Checking in at a timetabled session

You will get a notification 15 minutes before your class start time, and another notification when the class starts. The process is the same as before, but now you don’t need to turn on your Bluetooth or connect to eduroam. Instead, all you need to do is turn on Geo-location (location services) on your phone. Once you have done this, follow these steps:

  1. Open the myLboro app
  2. Tap on the 'Attendance check-in' tile
  3. Find your current class. If this isn't displayed immediately, tap refresh and wait for it to load.
  4. Tap "Check-in"

3. What happens next

When you tap “Check-in” you should see a green tick to confirm your check-in has been received. This isn’t the end of the process, as the app will verify the location of your device at that precise moment in time and compare it to the location coordinates of the classroom in your timetable. The app provider then tells the University the distance your device was away from your timetabled room at the point you tapped “Check-in”, and whether that is close enough to confirm you were in your class.

We only receive this information for the exact moment when you press the check-in button. We do not store the coordinates of where your device was and we do not receive any location information at any time other than when you press the check-in button.

You should look at your Check-in History on the app at the end of your class to confirm your attendance was successfully verified.

Need help?

If you have any difficulty using the app to record your attendance, please see the Troubleshooting guide for assistance using the App. If you continue to have problems, please contact IT Services for support.

Frequently asked questions

How does the University use the data which is collected?

We use the location data collected to confirm your attendance and engagement to the Student Loans Company (if you have borrowed money for either maintenance or tuition fees) or the UKVI (if you are studying in the UK under the conditions of a Tier 4/Student Visa). We also use this information to ensure that you are engaged with your programme and may contact you if we are concerned that you are not participating in enough teaching sessions and/or we have concerns about your well-being.

When should I use attendance check-in?

You should record your attendance at all timetabled in-person teaching sessions. You no longer need to do this for online sessions, such as those delivered on MS Teams.

The myLboro app will allow you to check in from when the session is scheduled to start and up to an hour after a session finishes, but we strongly recommend you do so as soon as you arrive in the teaching room.

How do I check if my check-in was successfully verified?

You can view your Check-in History in the Attendance Check-in tile. There are four coloured indicators which could appear next to your timetabled classes to let you know more about what was recorded by the app.

  • Not checked-inyou did not attempt to check-in to this timetabled class and have been recorded as not attending.
  • Awaiting verification – the app is yet to verify your check-in. Please check back later.
  • Check-in verified – your check-in attempt was successfully verified as your device’s location matched that of the teaching room. You were recorded as attending.
  • Location not verified – the app was not able to verify that your device’s location matched that of the teaching room. This could be because either your device wasn’t in the timetabled teaching room at the correct time when you checked in or there was an issue when attempting to check-in (such as not having the right permissions enabled for the myLboro app). This will also show if you had an online class in your timetable – as there was no teaching room for this class, it will not impact on your attendance record.

What should I do if I am unable to attend a class?

If you are unable to attend a class, perhaps because you are unwell or you must attend an interview for a work placement, you should use the myLboro app to mark yourself as absent for that session. If you expect to be absent for a week or more, you should email your School and let them know so they can discuss any impact on your studies with you.

What should I do if I forget to check-in?

If you forgot or couldn’t check-in to one of your classes, don’t worry, just try to remember to check-in at the rest of your classes.

Can my attendance record be changed after a session has finished?

Your attendance record can’t be changed, either by your School or IT Services. If you were unable to check in to the app because of a technical issue (such as your timetabled session not showing), then please visit our Troubleshooting guide for assistance recording your attendance at your next sessions. If you continue to have problems, please contact IT Services for support.

What should I do for teaching sessions where I’m not allowed to use my phone (e.g. practical labs)?

For some teaching sessions, such as practical labs and fieldwork, it is not permitted to use your phone. It is likely that your lecturer will have an alternative method for recording your attendance for these sessions and should let you know about this in advance.

Does the University record my academic engagement with Learn or ReVIEW?

It is important that you engage with the Learn content for your modules as well as attending your in-person teaching sessions. To ensure that you are effectively engaging with your studies, we keep an overview of your engagement with resources on Learn and ReVIEW, but will primarily look at your in-person attendance as a way of understanding whether you are participating in your studies.

We'd value your feedback

We would welcome your thoughts on the changes we have made and how you have found the experience of using Attendance Check-in over summer. Please complete the following short online survey, so that we can continue to make improvements to the Attendance Check-in process.

Share your feedback here