Welcometo Loughborough

Before you arrive

Advice and information for parents of new students

Congratulations – you are now a proud parent of a Loughborough student! This is an exciting time for your son or daughter, they are starting a new journey and while it will be difficult in the beginning (for both of you) they will quickly settle into their new routine.

There are a few things you can do in the meantime to make sure everything runs as smoothly as possible. 

Before they start

There a number of things you can do before they officially start university to make sure they are as prepared as possible for their brand new adventure.

Online registration and IT credentials

Before your son or daughter arrives at Loughborough University, we expect them to register and to do this they need to retrieve their IT credentials. The online registration is completed when they have collected their student ID card from their hall of residence on their arrival day and the IT account will provide a Loughborough University email, username and password which will allow them to access their online student portal – which contains lots of useful information.

We created a full checklist of what they need to do before they arrive here.

Book an arrival slot

This is the date which your son or daughter will move into their accommodation. If you have not heard anything from the Student Accommodation Centre or you are unable to attend the date then please get in touch with us.

Student bank account

It’s important to setup a bank account before arriving to university. Be sure to have a look around and take note of all the best student bank accounts available – it’s easy for students to get distracted by fancy promotions that won’t prove very useful in the long run.

Important documents

When your son or daughter come to pack for university, we recommend that they bring the following documents;

  • University acceptance letter
  • Accommodation terms, information and contract
  • Student loan documents
  • Insurance document (if applicable)
  • Bank account details
  • Chequebook
  • National insurance Number
  • NHS health card
  • Passport or driving licence
  • TV licence (if applicable)
  • Passport photos
  • Reading List

Insurance cover

At Loughborough University we provide Possessions Insurance (through Endsleigh Insurance) throughout your duration within university accommodation. This covers a wide range of belongings within the room.

However it does not cover laptops, tablets and phones outside of the room, therefore you may wish to consider taking out additional cover to protect these essentials. You can normally speak to your current home and contents insurance providers, as they may be able to cover these belongings on your existing insurance. 

For further information regarding the insurance provided by Campus Living please click here

TV Licence

Your son or daughter will not need to have a TV licence if you intend to watch TV in the communal areas. However, you might need a TV licence if your son or daughter  plan on watching or recording live TV as it is being shown in their bedroom. To find out if your son or daughter will need a TV licence click here.

Packing

It’s easy to get carried away and pack for every eventuality. Do try and remember that there are shops in Loughborough where you can buy additional items and you can always bring more stuff up with you when you come to visit them. You can also take some of the stress out of moving by pre-ordering packs from UniKitOut

For a guide on what to pack click here.

Try and prepare

Don’t expect your son or daughter to know what to do. They will probably be incredibly overwhelmed with the whole situation and look to you for guidance. Try and prepare for the day itself by reading any material we send to your son or daughter.

The calmer you are about the situation the calmer your son or daughter will be.

Budget plan

Before starting university, we recommend our new students to sit down and devise a budget plan. This will help them to manage their finances throughout the duration of their studies.

Ask if your son or daughter has completed a budget plan and if they need any help. You have a lot more experience and might be able to help them identify any additional outgoings which they haven’t considered.

Stay positive and be a rock

Although exciting, many new students find the start of university a challenge. They are pushed completely out of their comfort zone and may express concerns about making friends, fitting in, getting to grips with the course and as a result they may experience homesickness. This is completely natural and lots of new students feel exactly the same.

Try and offer encouragement and be there when they need you. Over time, they will soon settle in and feel more at home. If you have any concerns, then please get in touch with us at the University.