Hey! finalistsHave your say National Student Survey Loughborough Students' Union
What is the NSS?
The National Student Survey (NSS) offers final year undergraduates the chance to give feedback on their time at Loughborough.
By taking part in the survey, you’ll be helping future students make the right choices about where and what to study.
No one knows the University better than you, so your opinions about being a student at Loughborough are really important.
The feedback you give will also help to shape the University and the student experience, for students who are already here. The 2017 NSS will run from 6 February to 30 April.
It takes around 5 minutes to complete and we recommend you do the survey early as Ipsos MORI – an independent market research company, who manage the survey – will continue to remind you until you’ve completed it.
You are eligible for the NSS if you are a final year undergraduate or are on a flexible part-time programme. If your final year cannot be easily predicted, you will be surveyed after you are expected to have undertaken one full-time equivalent, and not before your fourth year of study. You are only invited to be surveyed once.
There are also some FAQs on the NSS website, and we’ve given you an advance look at the NSS questions so you can see what you’ll be asked.
The NSS questions
You’ll be asked to rate the following on a score of 1 to 5, with 5 being “Definitely Agree”. When answering consider your whole experience at Loughborough, from your time as a fresher right up to now.
The teaching on my course
1. Staff are good at explaining things.
2. Staff have made the subject interesting.
3. The course is intellectually stimulating.
4. My course has challenged me to achieve my best work.
5. My course has provided me with opportunities to explore ideas or concepts in depth.
6. My course has provided me with opportunities to bring information and ideas together from different topics.
7. My course has provided me with opportunities to apply what I have learnt.
Assessment and feedback
8. The criteria used in marking have been clear in advance.
9. Marking and assessment has been fair.
10. Feedback on my work has been timely.
11. I have received helpful comments on my work.
12. I have been able to contact staff when I needed to.
13. I have received sufficient advice and guidance in relation to my course.
14. Good advice was available when I needed to make study choices on my course.
Organisation and management
15. The course is well organised and running smoothly.
16. The timetable works efficiently for me.
17. Any changes in the course or teaching have been communicated effectively.
18. The IT resources and facilities provided have supported my learning well.
19. The library resources (e.g. books, online services and learning spaces) have supported my learning well.
20. I have been able to access course-specific resources (e.g. equipment, facilities, software, collections) when I needed to.
21. I feel part of a community of staff and students.
22. I have had the right opportunities to work with other students as part of my course.
23. I have had the right opportunities to provide feedback on my course.
24. Staff value students’ views and opinions about the course.
25. It is clear how students’ feedback on the course has been acted on.
26. The students’ union (association or guild) effectively represents students’ academic interests.
27. Overall, I am satisfied with the quality of the course.
As a result of the feedback you’ve given us, here are some of the improvements we’ve already made to the Loughborough Student Experience.
- 40% increase in placement and graduate job opportunities available on Careers Online over the last 3 years
- Access to the UK’s largest Careers Fair including a range of major recruiters, smaller companies and international opportunities
- New ‘drop-in’ careers help point in Bridgeman Building
- More lectures and workshops on careers, CVs and application skills across year groups
- Graduate Attributes skills framework launched
- Lboro Connect student and alumni networking and mentoring platform launched
- Careers website updated
- Redevelopment of Towers Dining Hall and new Towers Common Room
- Faraday Kitchen and Dining Room upgraded
- Extended service times for breakfast, lunch and dinner giving more flexibility
- Offering a superior selection of coffees in each catered dining hall
- More attention given to dietary needs
- A wider selection with healthier, more nutritious and balanced meals
- Social sports leagues in football, netball, tennis and badminton introduced for students who want to have fun and play sport with their friendship and department groups
- New UV and fun fitness sessions added to the My Lifestyle programme – including UV Zumba, Clubbercise and running clubs
- More sport coaching and volunteering opportunities through the Coach Volunteer Academy with students now able to log hours to demonstrate skills and employability
- Refurbishment of W and S Buildings
- Redevelopment and relocation of facilities for Geography Department
- Development of outdoor learning space for School of Civil and Building Engineering
- £500K invested in swimming pool refurbishment
- £250k Athletics track resurface
- £40k invested in spinning bikes for Holywell Fitness Centre
- Netball / Badminton Centre reception improvements
Studying and learning
- West Park Teaching Hub opened in February
- Development of lab availability software – now incorporated into online map
- Number of lectures on ReView capture system doubled
- Software upgrade of ReView lecture campus system to enhance functionality and improve user experience
- Increase in study space during exam period
- Creation and opening of the multi-zonal SO IT lab in S Building
- Installation of upgraded computers across all shared PC labs on campus
- Wider range of software available across more PC labs
- Introduction of Office 365 bringing vastly improved file storage
- Expanded PC Clinic at peak times to provide help and support in more locations across campus
- Increased investment to improve Wi-Fi coverage across campus
- Microsoft Office made available to all students free of charge
- Extended library opening hours to 2am during term time
- Additional number of electrical sockets in library – all study spaces now have access to power
- Additional PCs made available in the library and all PCs loaded with CAD software
- Redeveloped library website
- Pop-up library sessions in schools
- Extended opening hours for Library cafe
- Library catalogue updated to show availability in both Loughborough and London
- Development of online Library loan application
- Improved reading list process – books on the shelves much quicker
- Drugs Q&A delivered in association with LSU
- Increased the resources dedicated to mental health support by 28%