Loughborough University
Leicestershire, UK
LE11 3TU
+44 (0)1509 222222
Loughborough University

Student Enquiries

Digital Registers

The University uses the MyLboro app to collect attendance data. 

The app cannot track your movement; it only records attendance in a room at the time of a class, just like paper registers did.
(For more detail, read FAQ 8: "Does the MyLboro App track where I am?")

As a student of the University you are expected to attend scheduled teaching sessions and inform your School if you are not able to do so for a valid reason (e.g. illness or injury, bereavement etc.).

We have a responsibility to ensure the data we hold are accurate and that processes are in place to identify if a student is no longer in attendance. We also record attendance to support your academic progress and wellbeing.

The University is required to notify the Student Loans Company, and other institutions that pay fees, about periods of absence or unsatisfactory attendance. This may lead to financial support being reduced or suspended and it may also lead to students having to repay monies that they have already received.  If you hold a Tier 4 visa which is sponsored by Loughborough University, periods of absence or unsatisfactory attendance may also be reported to UK Visas and Immigration.

The requirement for students to attend scheduled teaching sessions is set out under the Terms and Conditions of Study and the Students’ Charter. You should also make sure you are aware of any specific attendance requirements as determined by your School/Department.

If your School/Department is concerned about your attendance, they will make every effort to contact you and find ways to support you in your studies. If they are unable to contact you, or your attendance remains inadequate, the University will invoke the Termination of Studies process which is outlined in Regulation IX.

 

 

Recording your attendance at lectures with myLboro: video version.

 

About MyLboro attendance and your data

Please speak to your Academic School if you have a question which is not answered on this page.

Download the MyLboro App from the Apple or Android App stores. Register on the App with your University account. Make sure you have Bluetooth and Location Services turned on before you go to your classes. That’s it. The App does the rest.

A small beacon is placed in each teaching room. The MyLboro mobile app uses the personalised timetable on your device and picks up a signal from the beacon to register that you are in attendance at the time you’re scheduled to be there, in the room you are timetabled to be in.

By default you're set up to check-in automatically - so when you go to a timetabled session, as long as you have Bluetooth and Location Services turned on for your device, your attendance will be recorded automatically. You won't need to have MyLboro open on your device for this to happen.

  • If you have notifications turned on for your device you'll receive a notification to confirm that your attendance has been registered.
  • Your device can check-in from 10 minutes before the session is scheduled to start, until 15 minutes before the session is scheduled to end. 

If your device is set to check-in automatically, but your Bluetooth or Location Services aren’t turned on, you'll receive a reminder that you need to check-in. Turn your Bluetooth/Location Services on and as long as you're in range of the beacon and within the timeframe for checking in, you'll be checked in automatically.

To limit the number of notifications reminding you about checking in we recommend you have your device set to check you in automatically and have your Bluetooth and Location Services turned on.

All students studying an undergraduate or postgraduate taught programme at the University use the MyLboro App to record their attendance.

The App is available on the Apple and Android App stores. If you are having difficulty downloading, installing or registering on the App, the PC clinic in the Pilkington Library at the Loughborough Campus and the Student Services Office on level 2 at the London Campus will be able to help you.

We recognise that not every student has a smartphone, and that not every smartphone runs Apple or Android. The new system has been designed with that in mind. If you don’t have a compatible device you are able to record your attendance through the web at my.lboro.ac.uk.

To do this you will need to be on the University campus to log-in. You can record your attendance online for 12 hours after the start time of the class. 

If you forget your device you can check in online after the class. This is only available for 12 hours after the start time of the class, and you must be logged into a computer on the University campus. To use web check-in please visit my.lboro.ac.uk

The University records attendance to confirm you are still studying, and to be able to contact students who have stopped studying to be able to offer them timely support. Staff won’t be looking at the data to contact you if you miss a teaching session and you weren’t able to record your attendance.

The App stores your timetable on your device and the App records your attendance on your device. If you have a mobile data connection it will immediately pass your check-in to the University. If you don’t have mobile-data or a WiFi connection your device will store your attendance for 12 hours, so as long as you connect during that period your attendance will be recorded. 

The App only records if you were in the classes you are timetabled to attend. It doesn’t monitor where you are beyond this; it doesn’t know when you are in your halls of residence, when you go to the library, the gym, the Students’ Union, etc. 

When you download the App on an IoS device, you will be asked to consent to the App accessing location services Always, Never or While using the App. This is to permit the App to locate the beacon; the App doesn’t use location services to record your location. When downloading the App we recommend selecting Always as this will ensure the App can record your attendance automatically for each of your timetabled sessions.

If you receive a notification saying you should be at a timetabled session the system does not know where you are, it has simply identified that you're not checked-in at the session location.

The App records whether you attended the sessions in your timetable; just like the paper registers did. The App only uses Location Services to find the beacons in the classrooms. It is the beacon which tells your device which room you are in, based on a Bluetooth signal from the beacon to your device.

You have three levels of control available to you on your mobile device (two for Android devices):

  1. Apple devices only: You can set the App to use Location Services Always, While Using the App, or Never. We recommend setting this to Always to allow you to use automatic check-in, but you can set it to While Using the App if you wish to check in manually.
  2. You can set the App to check you in automatically when you enter the room at the start of a session. If you want more control of your attendance record you can set the App to require you to check in manually; you just need to remember to check in at the start of your class.
  3. You can turn your Location Services on/off and Bluetooth on/off as required: Because the App uses Location Services and Bluetooth, you can use these to control when the app records your attendance. 

Loughborough University gathers information about students' attendance in order to:

  • provide an early alert where students may be experiencing academic difficulties or wellbeing issues, allowing us to offer support.
  • monitor attendance against compulsory teaching events.
  • ensure students recorded as registered on University systems are still attending their studies.
  • satisfy Home Office requirements for those students who hold a Tier 4 Student Visa.

The App records your email address, the session you attended, whether you were checked-in automatically, manually, or using the web.

The data collected via MyLboro are transferred to the University’s system. These data are only used to monitor attendance.

The App records your check-in history and you can see this on the Attendance Check-in tile.

You need to have Bluetooth and Location Services turned on in order for the App to record your attendance. 

The attendance data are used to contact students who have stopped attending over a period of time. Staff won’t be looking at the data to contact you if you miss a teaching session and you weren’t able to record your attendance. 

If you know that you are unable to attend a class, perhaps because you are unwell, you should email your School and let them know.

The attendance data are used to contact students who have stopped attending over a period of time. Staff won’t be looking at the data to contact you if you miss a teaching session and you weren’t able to record your attendance.

If you are having difficulty with your studies please speak to your academic personal tutor. If you need help the University has many different services to support you, including our Student Services team.

Recording attendance allows us to identify if you have stopped attending and enables us to contact you to offer support.

Please speak to your Academic School if you have a question which is not answered on this page.

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