University LibraryStudents

Using the library

IT Facilities

There are 250 PCs (excluding those dedicated to accessing Library Catalogue Plus) available in the Library with the majority of these located on the upper floors. The Library also has a wireless network throughout the building, enabling users to connect to the University's network from their laptops.

PC Clinic

Loughborough University IT Services, is pleased to provide support for your personal computer, whether laptop or desktop.

We can fix your HallNet or Wi-Fi connection problems, help connect your device to our network printers, or set up your network filestore.

You can find us on the main floor of the Library.

PC Clinic general opening hours:

Term time:

Monday to Friday from 10:00 a.m. to 6:00 p.m 

Saturday & Sunday from 12:00 p.m to 2:00 p.m 

Out of term time:

Monday to Friday 11:00 a.m. to 3:00 p.m.

Saving your work

Please remember it's important that you save your work on a regular basis. Whilst some applications have an autosave feature this should never be relied upon.

Work can be saved to:

  • Documents
  • a USB device such as a memory stick or external hard drive

You should avoid saving work to the PC desktop as any files created there will be erased when the PC is next used.

Short stay PCs

There are a number of open access PCs in the Library that are dedicated for short stay use. These PCs are usually located adjacent to catalogue PCs or near to a printer. After twenty minutes of use the PC will automatically log you out and you will be unable to use the same PC for the next hour.

Frequently asked questions about IT facilities

Q: Where can I get help on using software?

Many programs have built-in online help but you can also try searching Library Catalogue Plus for any manuals or guides that the Library may have in stock.

Q: Do visitors have access to Library PCs?

The Library has a small number of guest accounts that you can apply for at the user services desk on the entrance level. In order to apply for one of these guest accounts you will need to be 18 years of age or over, have some form of official picture identification (e.g passport, driving licence) and sign an acceptable use form.

Guest accounts remain active until midnight on the day of issue. If you wish to use print or photocopy then you will need to purchase credits from the user services desk. Please note that unused credits cannot be refunded.

The Library reserves the right to withdraw guest access at peak times.

N.B. The walk-in user scheme only applies to Library PCs - it is not for use on the wireless network