Social Sciences

Staff

Professor Elizabeth Stokoe BSc Central Lancashire, PhD Leicester, C.Psychol.

Photo of Professor Elizabeth Stokoe

Professor of Social Interaction

Associate Dean (Research)

I graduated from University of Central Lancashire (Preston Poly) in 1993 with a traditional psychology degree. Then I completed three years PhD research at Nene College (Leicester University) with Dr Eunice Fisher. My PhD was a conversation analysis of university tutorial interaction, and I examined topics like gender and language, and student identity. I developed these and other interests whilst working at the Institute of Behavioural Sciences (University of Derby, 1997-2000) and University College Worcester (2000-2002).

I joined the Department of Social Sciences at Loughborough in October 2002 and was promoted to Reader (2007) and Chair (2009). I have been Associate Dean (Research) since 2013. I am also Professor II at University College of Southeast Norway (2017-2019).

I teach Forensic Psychology on the BSc Social Psychology programme, as well as to Criminology and other Loughborough Psychology students.

My research interests are in social interaction: conversation analysis and membership categorization analysis of interaction in a variety of contexts including healthcare settings, police interviews and hostage negotiation, mediation, dating, education, commercial sales encounters, and communication training.

Some of my research underpins the 'Conversation Analytic Role-play Method', a technique for communication training that I have developed www.carmtraining.org. I have run hundreds of workshops with service providers across public, third and commercial sectors. I also train other conversation analysts to create (pathways to) impact with their research.

CARM won Loughborough University's Social Enterprise award (2013). I also won a British Psychological Society mid-career award in 2011 and a Wired Innovation Fellowship in 2015.

I was an Associate Editor of the British Journal of Social Psychology and Co-Editor of Gender and Language (2011-2014), and am the founding and current Editor of Mediation Theory and Practice.

My research and biography were the subject of BBC Radio 4’s ‘The Life Scientific’ (2013). I have given talks at TEDx (2014), the Royal Institution Friday Evening Discourse (2015), at Latitude Festival 2016 on the Wellcome Trust/British Psychological Society stage, at New Scientist Live (2016), at Risky Business (2017) and SciFoo at the Googleplex, CA (August 2017).

I teach Forensic Psychology on the BSc Social Psychology programme as well as to Criminology and other Loughborough Psychology students. I was nominated by students for ‘Lecturer of the Year’ in 2013.

Students said some nice things about my teaching in 2016-17:

"It has been a complete privilege to be lectured by someone who is so distinguished in the field. I have gained so much knowledge from your module and you have most definitely inspired me to continue to pursue a career in psychology"


"This is one of the most interesting and engaging modules I have ever taken! Thank you also for the coursework help and the assessment seminars; assessment criteria was made clear in advance"


"Just to let you know I loved the module, personally it was one of the best modules I've taken in my time at Loughborough. I love the way you vary your assessments and the topics are so interesting"

Forthcoming/in press

  • Stokoe, E. (under contract). Talk: The science of conversation. London: Little, Brown.
  • Stokoe, E. (frth.). How to engage prospective mediation clients: Insights from discursive psychology. In S. Griffiths (Ed.), Discourse, peace and conflict: Discursive psychology perspectives. London: Springer.
  • Stokoe, E., Antaki, C., Richardson, E., & Willott, S. (in press). When police interview victims of sexual assault: Comparing written guidance to interactional practice. In M. Mason (Ed.). The discourse of police investigation. Chicago: University of Chicago Press.
  • Niemants, N., & Stokoe, E. (in press). Using the Conversation Analytic Role-Play Method in healthcare interpreter training. In L. Cirillo & N. Niemants (Eds.), Teaching dialogue interpreting. Amsterdam: John Benjamins.
  • Stokoe, E., & Speer, S.A. (in press).  Conversation analysis, language and sexuality. In K. Hall & R Barrett (Eds.), The Oxford handbook of language and sexuality. Oxford: Oxford University Press.
  • Stokoe, E. (in press).  The Conversation Analytic Role-play Method (CARM): A method for training communication skills as an alternative to simulated role-play. In L. Delaloye & G. Merminod (Eds.), La médiations des savoirs sur le langage, Collection: les Cahiers de l'ILSL, Université de Lausanne, Suisse.
  • Sikveland, R. O., & Stokoe, E. (in press). CARM: The Conversation Analytic Role-play Method. In J. Davidsen & M. Kjær (Eds.), Videoanalyse. Samfundslitteratur. TBC.

2017

  • Albert, S., Albury, C., Alexander, M., Harris, T., Hofstetter, E.C., Holmes, E., & Stokoe, E. (in press). The conversational rollercoaster: Conversation analysis and the public science of talk. Discourse Studies.
  • Antaki, C., & Stokoe, E. (2017). When police treat straightforward answers as uncooperative. Journal of Pragmatics
  • Sikveland, R.O., & Stokoe, E. (2017). Enquiry calls to GP surgeries in the United Kingdom: Expressions of incomplete service and dissatisfaction in closing sequences. Discourse Studies. DOI: 10.1177/1461445617706999
  • Stokoe, E. & Sikveland, R.O. (2017).  The Conversation Analytic Role-play Method: Simulation, endogenous impact and interactional nudges. In V. Fors, T. O’Dell & S. Pink (Eds.), Theoretical scholarship and applied practice. Oxford: Berghahn Books. ISBN  978-1-78533-416-0.
  • Stokoe, E., Sikveland, R.O., & Huma, B. (2017).  Entering the customer’s domestic domain: Categorial systematics and the identification of ‘parties to a sale’. Journal of Pragmatics.

2016

  • Aladangady, N., Shaw, C., Gallagher, K., Stokoe, E., & Marlow, N. (2016). Short-term outcome of treatment limitation discussions for newborn infants, a multi-centre prospective observational cohort study. Archives of Disease in Childhood. doi:10.1136/archdischild-2016-310723
  • Leydon, G.M., Stuart, B., Danquah, L., Ekberg, K., Brindle, L., Latter, S., Moynihan, C., Salmon, P., Howe, S., Stokoe, E., & Little, P. (2016).  A descriptive survey of cancer helplines in the United Kingdom: Who they are, the services offered, and the accessibility of those services. Psycho-Oncology. Early view: DOI 10.1002/pon.4293
  • Stokoe, E., Sikveland, R.O., & Symonds, J. (2016).  Calling the GP surgery: Patient burden, patient satisfaction, and implications for training. British Journal of General Practice. DOI: 10.3399/bjgp16X686653
  • Shaw, C., Stokoe, E., Gallagher, K., Aladangady, N., & Marlow, N. (2016).  Parental involvement in neonatal critical care decision-making. Sociology of Health and Illness. doi: 10.1111/1467-9566.12455
  • Stokoe, E., & Sikveland, R.O. (2016).  Formulating solutions in mediation. Journal of Pragmatics. doi.org/10.1016/j.pragma.2016.08.006
  • Sikveland, R.O., & Stokoe, E. (2016). Dealing with resistance in initial intake and inquiry calls to mediation: The power of ‘willing’. Conflict Resolution Quarterly33 (3), 235-253. DOI: 10.1002/crq.21157
  • Sikveland, R.O., Stokoe, E., & Symonds, J. (2016). Patient burden during appointment-making telephone calls to GP practices. Patient Education and Counselling. doi:10.1016/j.pec.2016.03.025
  • Benwell, B., & Stokoe, E. (2016). Ethnomethodological and conversation analytic approaches to identity. In S. Preece (Ed.), The Routledge handbook of language and identity. London: Routledge.
  • Tileaga, C., & Stokoe, E. (2016). The evolution of discursive psychology: From classic to contemporary themes. In C. Tileaga & E. Stokoe (Eds.), Discursive psychology: Classic and contemporary issues. London: Routledge.
  • Tileaga, C., & Stokoe, E. (Eds.) (2016). Discursive psychology: Classic and contemporary issues. London: Routledge.

2015

  • Stokoe, E. (2015). Identifying and responding to possible ‘-isms’ in institutional encounters: Alignment, impartiality and the implications for communication training. Journal of Language and Social Psychology, 34 (4). doi: 10.1177/0261927X15586572
  • Antaki, C., Richardson, E., Stokoe, E., & Willott, S. (2015). Can people with intellectual disabilities resist implications of fault when police question their allegations of sexual assault and rape? Intellectual and Developmental Difficulties, 53 (5), 346-357. DOI:10.1352/1934-9556-53.5.346
  • Antaki, C., Richardson, E., Stokoe, E., & Willott, S. (2015).  Police interviews with vulnerable people alleging sexual assault: Probing inconsistency and questioning conduct. Journal of Sociolinguistics, 19, 328-350.  DOI: 10.1111/josl.12124
  • Stokoe, E., Edwards, D., & Edwards, H. (2015). “No comment” responses to questions in police investigative interviews. In S. Ehrlich, D. Eades & J. Ainsworth (Eds.), Coercion and consent in the legal process: Linguistic and discursive perspectives. Oxford: Oxford University Press.
  • Antaki, C., Richardson, E., Stokoe, E., & Willott, S. (2015).  Dealing with the distress of people with intellectual disabilities reporting sexual assault and rape. Discourse Studies, 17 (4). DOI: 10.1177/1461445615578962
  • Stokoe, E., & Sikveland, R.O. (2015). Evidence-based training for sales conversations: The Conversation Analytic Role-play Method. Keep CARM and talk smarter. International Journal of Sales Transformation, 1.3, October, 31-34.
  • Hofstetter, E., & Stokoe, E. (2015). Offers of assistance in politician-constituent interaction. Discourse Studies, 17 (6), 724-751.  DOI: 10.1177/1461445615602376
  • Whitehead, K.A., & Stokoe, E. (2015).  Producing and responding to –isms in interaction. Journal of Language and Social Psychology, 34 (4). doi: 10.1177/0261927X15586432
  • Stokoe, E., & Edwards, D. (2015). Mundane morality: Gender categories and complaints in familial neighbour disputes. Journal of Applied Linguistics and Professional Practice, 9(2), 165-192. doi: 10.1558/japl.v9i2.25735
  • Stokoe, E., & Attenborough, F.T. (2015). Prospective and retrospective categorization: Category proffers and inferences in domestic, institutional and news media interaction. In R. Fitzgerald & W. Housley (Eds.). Advances in membership categorization analysis (pp. 51-70). London: Sage.

2014

  • Stokoe, E. (2014). The Conversation Analytic Role-play Method (CARM): A method for training communication skills as an alternative to simulated role-play. Research on Language and Social Interaction47 (3), 255-265.
  • Speer, S.A., & Stokoe, E. (2014). Ethics in action: Consent-gaining interactions and implications for research practice. British Journal of Social Psychology, 53 (1), 54-73. DOI:10.1111/bjso.12009.
  • Meredith, J., & Stokoe, E. (2014). Repair: Comparing Facebook ‘chat’ with spoken interaction. Discourse and Communication, 8 (2), 181-207.  DOI: 10.1177/1750481313510815.
  • Stokoe, E., & Attenborough, F.T. (2014). Gender and categorial systematics. In S. Ehrlich & M. Meyerhoff (Eds.). Handbook of language, gender and sexuality, 2nd edition (pp. 161-179). Chichester, West Sussex: Wiley-Blackwell.
  • Richardson, E., & Stokoe, E. (2014). The order of ordering: Requests, objects and embodied conduct in a public bar. In T. Heinemann & M. Rauniomaa (Eds.). Interacting with objects: Language, materiality and sociability (pp. 31-56). Amsterdam: John Benjamins.
  • Stokoe, E., & Attenborough, F.T. (2014). Ethnomethodological methods for identity and cultural matters: Conversation analysis and membership categorization. In F. Dervin & K. Risager (Eds.), Researching identity and interculturality (pp. 89-108). London: Routledge.
  • Stokoe, E. (2014).  From talk to text: Using the ‘Conversation Analytic Role-play Method’ to engage (potential) mediation clients in spoken and written communicationLanguage in Conflict, available online at http://www.languageinconflict.org.
  • Stokoe, E. (2014).  Social psychology and social interaction: Identities, simulation and application. Social Psychological Review, 16 (1), 20-33.
  • Edwards, D., & Stokoe, E. (2014). Discursive psychology, Focus group interviews, and participants categories. In B. Gough (Ed.), Qualitative research in psychology (SAGE Benchmarks in Psychology). London: Sage (reprint of Edwards & Stokoe, 2004).
  • Stokoe, E. (2014). Doing actions with identity categories: Complaints and denials in neighbour disputes. In B. Gough (Ed.), Qualitative research in psychology (SAGE Benchmarks in Psychology). London: Sage (reprint of Stokoe, 2009). 

2013

  • Stokoe, E. (2013). The (in)authenticity of simulated talk: Comparing role-played and actual conversation and the implications for communication training. Research on Language and Social Interaction46 (2), 1-21. DOI: 10.1080/08351813.2013.780341.
  • Stokoe, E. (2013).  Applying findings and creating impact from conversation analytic studies of gender and communication. Economic and Industrial Democracy34 (3), DOI: 10.1177/0143831X13489043.
  • Stokoe, E. (2013). Overcoming barriers to mediation in intake calls to services: Research-based strategies for mediators. Negotiation Journal29 (3), 289-314.
  • Stokoe, E., Benwell, B., & Attenborough, F.T. (2013).  University students managing engagement, preparation, knowledge and achievement: Interactional evidence from institutional, domestic and virtual settings. Learning, Culture and Social Interaction, http://dx.doi.org/10.1016/j.lcsi.2013.01.001.
  • Stokoe, E., & Edwards, D. (2013). “Did you have permission to smash your neighbour’s door?” Silly questions and their answers in police-suspect interrogations. Reprinted in P. Drew & J. Heritage (Eds.). Contemporary studies in conversation analysis. London: Sage. ISBN: 978-1-4462-0868-7.

2012

  • Stokoe, E. (2012). Moving forward with membership categorization analysis: Methods for systematic analysis. Discourse Studies14 (3), 277-303. DOI: 10.1177/1461445612441534
  • Stokoe, E. (2012). “You know how men are”: Description, categorization and the anatomy of a categorial practice. Gender and Language6 (1), 231-253. DOI: 10.1558/genl.v6i1.233.
  • Attenborough, F.T., & Stokoe, E. (2012). Student life; student identity; student experience: Ethnomethodological methods for pedagogical matters. Psychology, Learning and Teaching11 (1). http://dx.doi.org/10.2304/plat.2012.11.1.6.
  • Stokoe, E., Hepburn, A., & Antaki, C. (2012). Beware the ‘Loughborough School’? Interaction and the politics of intervention. British Journal of Social Psychology51 (3), 48-496. DOI:10.1111/j.2044-8309.2011.02088.x
  • Stokoe, E. (2012). Categorial systematics. Discourse Studies14 (3), 345-354. DOI: 10.1177/1461445612441543.

2011

  • Stokoe, E. (2011). Simulated interaction and communication skills training: The ‘Conversation Analytic Role-play Method’ (pp. 119-139). In C. Antaki (Ed.), Applied conversation analysis: Changing institutional practices. Basingstoke: Palgrave Macmillan. ISBN: 9780230229969.
  • Edwards, D., & Stokoe, E. (2011). “You don’t have to answer”: Lawyers’ contributions in police interrogations of suspects. Research on Language and Social Interaction44 (1), 21-43. DOI: 10.1080/08351813.2011.543877.
  • Stokoe, E. (2011). Dispreferred actions and other interactional breaches as devices for occasioning audience laughter in television ‘sitcoms’ (pp. 16-34)Reprinted in J.E. Richardson & J.D. Burridge (Eds.), Analysing media discourses. London: Routledge. ISBN: 978-0-415-61858-8.
  • Stokoe, E. (2011). “Girl – woman – sorry!”: On the repair and non-repair of consecutive gender categories (pp. 85-111). In S. Speer & E. Stokoe (Eds.), Conversation and gender. Cambridge: Cambridge University Press. ISBN: 978-0-521-69063-6.
  • Speer, S., & Stokoe, E. (2011). Conversation and gender: An introduction (pp. 1-27). In Speer & E. Stokoe (Eds.), Conversation and gender. Cambridge: Cambridge University Press. ISBN: 978-0-521-69063-6.

Overview 

I run workshops and give talks around the world on conversation analysis, membership categorization analysis, applied conversation analysis and other research interests. Follow the links to CARM workshops for professionals.

  • See an interview about CARM and mediation <<here>>
  • See what CARM is <<here>>
  • Listen to an episode of BBC Radio 4’s The Life Scientific featuring my research biography <<here>>
  • Watch my TEDx talk (2014) <<here>>
  • Watch my Royal Institution Friday Evening Discourse (2015) <<here>>
  • Watch my WIRED Innovation Fellowship talk (2015) <<here>>
  • Listen to a podcast of my Latitude Festival 2016 talk <<here>>
  • Watch my talk at New Scientist Live 2016 <<here>>
  • Watch my talk at Digital Science 2016 <<here>>
  • Watch my talk at UX Oxford 2017 <<here>>

Plenaries / Keynotes / CARM / Invited seminars / Conference papers

2017
  • Stokoe, E. (2017). Why it matters to talk about talk: Conversation analytic research for clinical encounters and beyond. Conversation Analysis and Clinical Encounters Conference, Bristol, July.
  • Stokoe, E. (2017). When conversations start. Plenary, International Pragmatics Association, Belfast, July.
  • Huma, B., Stokoe, E., & Sikveland, R.O. (2017). Low-entitlement self-invitations in business-to-business prospecting calls. International Pragmatics Association, Belfast, July.
  • Stokoe, E. (2017). To get past the first thirty seconds, every word matters. Winning People Over 2017: 30 Second to Go. Centre for Research and Evidence on Security Threats, The Work Foundation, London, June.
  • Stokoe, E. (2017). In CX, every word matters. Plenary, CX Congress, Nottingham, June.
  • Stokoe, E., Sikveland, R.O., & Huma, B. (2017). CARM training for early sales encounters. Exertis Dublin, June.
  • Sikveland, R.O., Huma, B., & Stokoe, E. (2017). CARM training for early sales encounters. Toshiba UK, June.
  • Stokoe, E. (2017). How to control a conversation with a single word. Risky Business, London, May.
  • Stokoe, E. (2017). Change words, change outcomes: Why the science of talk matters. UX Oxford, May.
  • Stokoe, E., & Sikveland, R.O. (2017). CARM workshop for hostage negotiation. Metropolitan Police, London, March.
  • Stokoe, E. (2017). CARM for academics. University of Jyväskylä, February.
  • Stokoe, E. (2017). Why we need to talk about talk. Plenary, University of Jyväskylä, February.
  • Stokoe, E. (2017). Why it matters to talk about talk. Home Office Digital, London, January.
  • Stokoe, E., & Sikveland, R.0. (2017). CARM training for professional and workplace communication encounters. Loughborough University, January.
2016
  • Stokoe, E. (2016). Why it matters to talk about talk. Plenary, 10th Conversation Analysis Day, Loughborough University, December.
  • Stokoe, E. (2016). The Conversation Analytic Role-play Method: Creating change with conversation analysis. Keynote: Young Linguists' Meeting In Poznań, November.
  • Stokoe, E. (2016). Change narratives, change outcomes. Point of Care Schwartz Rounds, Manchester, November.
  • Stokoe, E. (2016). Why we need a science of talk. Digital Science, London, October.
  • Stokoe, E. (2016). The power of listening: The science of analyzing conversations, second by second. Oslo PR talks, Oslo, October.
  • Stokoe, E. (2016). Communication barriers to mediation and how to avoid them. London Mediators’ Day, October.
  • Stokoe, E. (2016). Talk as technology. New Scientist Live, London, September.
  • Stokoe, E. (2016). Talking customers. IGEM Gas Utilisation 2016 Conference, Coventry, September.
  • Sikveland, R.O., & Stokoe, E. (2016). CARM Training for GP receptions. Castle Healthcare Practice, Nottingham, September.
  • Stokoe, E. (2016). Why does membership categorization analysis matter? Department of Social and Welfare Studies, Linkoping University, September.
  • Stokoe, E. (2016). Listening and Responding Effectively to the Voice of the Customer. Social Customer Care, Digital Contact Centre and Customer Experience Forum, London, September.
  • Huma, B., Sikveland, R.O., & Stokoe, E. (2016). Formulating conduct: Discursive patterns and common sense knowledge. AWIA Symposium, Ghent, September.
  • Stokoe, E. (2016). How to talk so people listen. Latitude Festival, Henham Park, July.
  • Stokoe, E., & Sikveland, R.O. (2016). CARM Training for GP receptions. Bakewell Medical Centre, July.
  • Stokoe, E. (2016). Talk. Department of Primary Care Health Sciences, University of Oxford, July.
  • Stokoe, E. (2016). Effective Conversations. CARM workshop, ThoughtWorks, London, July.
  • Stokoe, E. (2016). Why a science of talk matters. Public lecture, Royal Institution, July.
  • Stokoe, E., Sikveland, R.O., & Huma, B. (2016). CARM and the science of cold calling. Training event for Toshiba Tech Business Forum, West Midlands, June
  • Stokoe, E. (2016). What works to engage people in mediation? Mediation For Business, London, June.
  • Stokoe, E. (2016). What works to engage people in mediation? Resolution East and West Sussex, Kent and Surrey’s Dispute Resolution Day, June.
  • Stokoe, E. (2016). The language of conflict resolution. ACAS, Bristol, June.
  • Stokoe, E. (2016). Conversation Analytic Role-play Method. Rutgers University, USA, May.
  • Stokoe, E. (2016). Conversation analysis, communication training and engaging non-academic audiences in the science of talk. Keynote talk at Doctoral School, University of Lausanne, Leysin, May.
  • Stokoe, E. (2016). Membership categorization analysis: The systematics of categorical analysis. Aalborg University, Denmark, May.
  • Stokoe, E. (2016). Conversation Analytic Role-play Method. Aalborg University, Denmark, May.
  • Stokoe, E. (2016). How to engage prospective mediation clients. Family Matters Mediate, Doncaster, May.
  • Stokoe, E. (2016). How to engage potential mediation clients. Blake Morgan, Oxford, April.
  • Stokoe, E. (2016). The science of talk. Keynote, British Psychological Society Student Conference, East Midlands Conference Centre, April.
  • Stokoe, E. (2016). Conversation analysis, effective practice, training… Talk. Keynote, PhD Colloquium on Conversation Analysis Department of Languages, Norway University College of Southeast, Norway, April.
  • Stokoe, E., Sikveland, R.O., & Huma, B. (2016). CARM and the science of cold calling. Training event for Toshiba Tech, Loughborough, March.
  • Stokoe, E. (2016). The Conversation Analytic Role-play Method. One in a Million Data Archive Launch, University of Bristol / NIHR, March.
  • Stokoe, E. (2016). The science of talk. Psychology Speaker Series, Queens University Belfast, March.
  • Stokoe, E. (2016). The Conversation Analytic Role-play Method. Consensio, London, February.
  • Stokoe, E. (2016). The language of conflict resolution. ACAS, Nottingham, February.
  • Stokoe, E. (2016). How to use language in mediation. University of Dundee, February.
  • Stokoe, E. (2016). Using CARM to introduce and increase engagement in mediation. Family Matters Mediate, Doncaster, January.
  • Stokoe, E. (2016). The science of interaction: Implications for workplaces. University of Durham, January.
  • Stokoe, E., & Sikveland, R.O.  (2016). CARM Training for Professional & Workplace Communication Encounters. Loughborough, January.
2015
  • Stokoe, E. (2015). The science of mediation talk. Mediate Scotland, Queen Margaret University, December.
  • Stokoe, E. (2015). How to use language to get mediation clients. Guest lecture, The Business Mediators Group. The Bridewell Theatre, London, December.
  • Stokoe, E. (2015). Conversation analysis and persuasive language for business. Keynote guest lecture, Toshiba Leading Innovation, Hyatt Regency Düsseldorf, November.
  • Stokoe, E. (2015). The Interactional ‘Nudge’: Talking about talk from the mundane to the dramatic. U3A Wednesday Lectures, Cambridge, October.
  • Stokoe, E., & Sikveland, R.O.  (2015). CARM Workshops for Resolution, London, October.
  • Stokoe, E. (2015). The science of interaction: Implications for workplaces. Guest speaker, Construction Arbrix, Cardiff, October.
  • Stokoe, E., & Sikveland, R.O. (2015). Effective communication for promoting mediation. With A Dozen Eggs, Loughborough, October.
  • Stokoe, E. (2015). The conversational racetrack. WIRED Innovation Fellowship talk, London, October.
  • Stokoe, E. (2015). How to engage prospective clients in mediation. Essex Mediation, October.
  • Stokoe, E. (2015). How to engage prospective clients in mediation. Sills & Betteridge LLP, Lincoln, October.
  • Stokoe, E. (2015). How to engage prospective clients in mediation. Cambridge Family Dispute Resolution Group / Mills & Reeve LLP, Cambridge, September.
  • Stokoe, E. (2015). The science of interaction: Implications for workplaces. Guest speaker, Mediation Network Event, University of Central Lancashire, September.
  • Stokoe, E. (2015). What is ‘effective’ in ‘effective communication’? Insights from conversation analysis, South Thames Retrieval Service Development Day, Evelina London Children’s Hospital, London, September.
  • Stokoe, E. (2015). Race, Sex, and Impartiality in Mediation. New York Peace Institute, September.
  • Shaw, C., Gallagher, K., Aladangady, N., Stokoe, E., & Marlow, N. (2015). The Parents and Neonatal Decisions Study: How doctors communicate end-of-life decisions with parents. Uncertainty and Loss in maternity and neonatal care, Brunei Gallery, SOAS, London, September.
  • Aladangady, N., Shaw, C., Gallagher, K., Stokoe, E., & Marlow, N. (2015). Limiting life sustaining treatment for newborn infants: The WILST study. 1st Congress of joint European Neonatal Societies, Budapest, September.
  • Stokoe, E. (2015). On prospective and retrospective categorization: The systematics of categorical analysis. International Institute of Ethnomethodology and Conversation Analysis Conference, Kolding, August. 
  • Sikveland, R.O., & Stokoe, E. (2015). Handling requests at a window sales company. International Institute of Ethnomethodology and Conversation Analysis Conference, Kolding, August.
  • Sikveland, R.O., & Stokoe, E. (2015). Entering the customer’s domestic domain: Enquiries about relationships at a window sales company. International Pragmatics Association, Antwerp, July.
  • Stokoe, E. (2015). A problem of categorization. Categories and Identities in Social Interaction, Loughborough University, July.
  • Shaw, C., Stokoe, E., Gallagher, K., Marlow, N., & Aladangady, N.(2015). Parental involvement in neonatal critical care decision-making. Conversation Analysis and Clinical Encounters, Loughborough University, July.
  • Stokoe, E., & Sikveland, R.O. (2015). Effective communication for engaging mediation clients. Newcastle, David Gray Solicitors and Family Mediation Northeast, July.
  • Stokoe, E. (2015). Language in the workplace. ACAS South West, Exeter, June.
  • Stokoe, E. (2015). The science of conversation: Implications for patient consultations. Health Education East Midlands: Non-Medical Nurse Prescribing Programme, University of Northampton, June.
  • Stokoe, E., Sikveland, R.O., & Symonds, J. (2015). How to improve the experience of making appointments at the doctors. Health Education East Midlands Quality Improvement Forum 2015, Nottingham, June.
  • Stokoe, E. (2015). The interactional ‘nudge’: Talking about talk from the mundane to the dramatic. Royal Institution, Friday Evening Discourse, May.                                                           
  • Stokoe, E., & Sikveland, R.O. (2015). CARM workshops for Resolution. London, May.
  • Stokoe, E. (2015). The conversational racetrack: Applying insights and creating impact from studies of conversation. Department of Psychology, University of Bath, May.
  • Stokoe, E. (2015). Comparing service encounters across commercial, health and public sector organisations. Department of Child and Youth Studies, Stockholms Universitet, April.
  • Stokoe, E. (2015). Interactional nudges and conversational racetracks: Conversation analysis, application and impact. Department of Swedish and Multilingualism, Stockholms Universitet, April.
  • Stokoe, E. (2015). Categories, prejudice and interaction: From research to application and communication training.Department of Swedish and Multilingualism, Stockholms Universitet, April.
  • Stokoe, E. (2015). Interactional nudges and conversational racetracks: Conversation analysis, application and impact. Buskerud and Vestfold University College, Kongsberg, Norway, April.
  • Stokoe, E. (2015). The mediation racetrack. US Superior Court Dispute Resolution, Washington DC, March.
  • Stokoe, E. (2015). Interactional nudges and conversational racetracks: Conversation analysis, application and impact. Mind and Society 2.0: A symposium on the interface between ethnography, ethnomethodology and post-analytic philosophy. Manchester Metropolitan University, March.
  • Stokoe, E. (2015). The power of language in dispute resolution. Procrastinate, litigate or mediate?
  • A short course in resolving difficult issues. Contact Property Training Events, London, March.
  • Stokoe, E., & Sikveland, R.O. (2015). CARM presentation. CX Edge: From Customer Experience to Competitive Advantage. London, March.
  • Stokoe, E. (2015). The conversational racetrack: Applying insights and creating impact from studies of conversation. York St John University, March.
  • Stokoe, E. (2015). Effective communication for engaging mediation clients. Bristol Mediation, February.
  • Stokoe, E. (2015). The Interactional Nudge: Applying insights from studies of communication. Sheffield Institute of Education Research Seminar Programme, Sheffield Hallam University, February.
  • Stokoe, E. (2015). Effective communication for engaging mediation clients. Mountains to molehills, Surrey, February.
  • Stokoe, E., Shaw, C., & Marlow, N. (2015). Decision-making practice for neonatal consultants. Parents and Neonatal Decisions, UCL, February.
  • Stokoe, E., & Sikveland, R.0. (2015). CARM training for professional and workplace communication encounters. Loughborough University, February.
  • Stokoe, E. (2015). Effective communication for engaging mediation clients. Harrogate Collaborative Pod, January.
  • Stokoe, E., & Sikveland, R.0. (2015). Effective communication for engaging mediation clients. Time2Talk@ Mediation Plus, Eastbourne, January.
  • Stokoe, E. (2015). The conversational racetrack. Cokethorpe School, Witney, January.
  • Stokoe, E. (2015). Dealing with prejudice in mediation.  Family Matters Mediate, Doncaster, January.
2014
  • Stokoe, E. (2014). Effective communication for engaging mediation clients. Workshop presented at ACAS East Midlands, British Geological Survey, December.
  • Stokoe, E. (2014). Effective communication for engaging mediation clients. Workshop presented at ACAS CIWM Tutor Workshop, Birmingham, December.
  • Stokoe, E., Sikveland, R., Collins, F., & Lloyd, J. (2014). Effective communication for marketing mediation services. Design and branding workshop with A Dozen Eggs. Loughborough University, November.
  • Stokoe, E. (2014). How to engage mediation clients. Workshop presented at Pinney Talfourd LLP, Upminster, November.
  • Stokoe, E. (2014). Converting callers to clients. Workshop presented at TWM Solicitors LLP, Wimbledon, November.
  • Stokoe, E. (2014). The conversational racetrack: From research to application, impact and enterprise. Paper presented at University of Derby, November.
  • Stokoe, E. (2014). How to engage mediation clients. Workshop presented at Ventors, Croydon, November.
  • Stokoe, E. (2014). How to engage mediation clients. Workshop presented at ACAS Employment Relations Forum, Nottingham, November.
  • Stokoe, E. (2014). Effective communication for resilient mediation services: A CARM workshop. Workshop presented, Emsleys Solicitors, Leeds, October.
  • Stokoe, E. (2014). How to engage parties in mediation. Lecture presented at CIArb 7th Mediation Symposium: Online Mediation - The Challenges and Opportunities for Today's Mediator, London, October.
  • Stokoe, E. (2014). The conversational racetrack. Lecture presented at TEDX Bermuda, October.
  • Stokoe, E. (2014). Effective communication for resilient mediation services. Workshop presented, Barker Gotelee Solicitors, Ipswich, September.
  • Stokoe, E. (2014). The science of interaction. Lecture presented, Association of Cambridge Mediators, Cambridge, September.
  • Stokoe, E. (2014). The conversational racetrack: Effective communication for mediators. Workshop presented at ACAS Employment Relations Forum, Manchester, September.
  • Stokoe, E. (2014). The (in)authenticity of simulated talk: Comparing role-played and actual conversation and the implications for communication training Paper presented at the Inaugural Association of Mediation Assessors, Trainers and Instructors Conference The Future of Mediation Training, London.
  • Stokoe, E. (2014). The Conversational Racetrack: The Conversation Analytic Role-play Method. Keynote speaker, 4th International Conference Applied Linguistics and Professional Practice. Geneva, September.
  • Stokoe, E (2014). How to deal with “-isms” in mediation: A CARM workshop. Community Boards, San Francisco, July.
  • Stokoe, E (2014). The CARM approach to mediation training. Workshop presented, Stonegate Mediation Group, LLC, Dover, MA, USA, July.
  • Stokoe, E (2014). The CARM approach to mediation training. Workshop presented, Academy of Professional Family Mediators, New York, July.
  • Stokoe, E. (2014). Identifying and Responding to Possible ‘-Isms’ in Institutional Encounters: Alignment, Impartiality and the Implications for Communication Training. Paper presented, International Conference on Conversation Analysis, UCLA, June.
  • Stokoe, E., & Butler, C.W. (2014). The Conversation Analytic Role-play Method: Methods for peer mediation. Workshop presented, Peer Mediation Network, June.
  • Stokoe, E., & Gadd, P. (2014). Engaging prospective mediation clients. Paper presented, College of Mediators annual conference, London, June.
  • Stokoe, E. (2014). Engaging prospective mediation clients: The Conversation Analytic Role-play Method. Talk presented, Resolution East and West Sussex / Kent Dispute Resolution Day, June.
  • Stokoe, E. (2014). Effective practices for resilient mediation services: A Conversation Analytic Role-play Method Workshop. Workshop presented, Bristol Mediation, June.
  • Stokoe, E. (2014). The landscape of interaction: Applying conversation analysis for communication training. Plenary lecture presented, EMCA Doctoral Network, University of Edinburgh, June.
  • Stokoe, E. (2014). Researching mediation and training mediators: The Conversation Analytic Role-play Method. Lecture presented, Mediation and Religious Arbitration: Thinking through issues of Gender Equality and Justice in Family Law disputes, SOAS, School of Law, University of London, June.
  • Stokoe, E. (2014). CARM-Text for mediators. Workshop presented, Resolution, London, April.
  • Stokoe, E. (2014). The conversation analytic role-play method. Plenary lecture presented, International Pediatric Simulation Society conference, Vienna, April.
  • Stokoe, E. (2014). Neighbour disputes and conflict: Institutional and interactional findings from a large-scale qualitative project. Paper presented, Finnish Environment Institute, Helsinki, April.
  • Stokoe, E. (2014). The Conversation Analytic Role-play Method (CARM): Training for professional and workplace communication encounters. Workshop presented, Tampere University, April.
  • Stokoe, E. (2014). The conversational racetrack. Lecture presented, Royal Institution, March,
  • Stokoe, E. (2014). Challenging role-play as a training tool for police officers: The Conversation Analytic Role-play Method. Lecture, Institute of Criminology, University of Cambridge, March.
  • Stokoe, E. (2014). “The Conversation Analytic Role-play Method”: Effective practices for resilient mediation services. Workshop presented, The Dispute Mediation Consultancy LLP, March.
  • Stokoe, E. (2014). Challenging role-play as a training tool for police officers: The Conversation Analytic Role-play Method. Seminar presented, Centre for Evidence and Criminal Justice Studies  Northumbria University, March,
  • Stokoe, E. (2014). Effective practices for resilient mediation services: A Conversation Analytic Role-play Method Workshop. Workshop presented, Fosters Mediation / Barker Gotelee, Ipswich, March.
  • Stokoe, E. (2014). Effective practices for resilient mediation services: A Conversation Analytic Role-play Method Workshop. Workshop presented, Peterborough and District Family Mediation Service, March.
  • Stokoe, E. (2014). Effective practices for resilient mediation services: A Conversation Analytic Role-play Method Workshop. Workshop presented, Bromley Mediation Service, February.
  • Stokoe, E. (2014). Effective practices for resilient mediation services: A Conversation Analytic Role-play Method Workshop. Workshop presented, Divorce and Separation Centre, Surrey, February.
  • Stokoe, E. (2014). The Interactional Nudge: Applying insights from studies of communication. Seminar presented, University of Lincoln, February,
  • Antaki, C., Attenborough, F. & Stokoe, E. (2014). The Conversation Analytic Role-play Method (CARM): Training for professional and workplace communication encounters. Workshop presented, 8-9th February 2014, Loughborough. FULL.
  • Stokoe, E. (2014). The Conversation Analytic Role-play Method. Seminar presented, Reconstruct, London Resource Centre, January.
  • Stokoe, E. (2014). Using CARM to improve engagement in mediation. Workshop presented, Family Matters Mediation, Doncaster, January.
  • Stokoe, E. (2014). Dealing with ‘-isms’: Training with the ‘Conversation Analytic Role-play Method’.  Workshop presented, Manchester Mediation Service, January.
2013
  • Stokoe, E. (2013). The Conversation Analytic Role-play Method. Workshop presented, ACAS (Advisory, Conciliation and Arbitration Service) Certificate in Internal Workplace Mediation Course (CIWM), Birmingham, December.
  • Stokoe, E. (2013). The Conversational Racetrack: Applying Designedly Large-Scale Conversation Analytic Research. Seminar presented, Applied Linguistics Research Seminar, Newcastle University, December.
  • Stokoe, E. (2013). Effective practices for resilient mediation services: The Conversation Analytic Role-play Method. Workshop presented, Pellys Solicitors, Bishop’s Stortford, December.
  • Stokoe, E. (2013). Effective practices for resilient mediation services: The Conversation Analytic Role-play Method. Workshop presented, Mills and Reeve Solicitors, Cambridge, December.
  • Stokoe, E. (2013). The Conversational Racetrack: Applying Designedly Large-Scale Conversation Analytic Research. Plenary talk presented, Social Relations – Social Psychology Conference, Tampere University, Finland.
  • Stokoe, E. (2013). How to sell an unknown service: Barriers to mediation. Guest speaker, Smile Mediation Ltd, Burnley, November.
  • Stokoe, E. (2013). The Conversational Racetrack: The Conversation Analytic Role-play Method. Guest speaker, Tatler, London, November.
  • Stokoe, E. (2013). Identifying effective communicative practices for resilient mediation services: A CARM workshop. Loughborough University, November 6thFULL.
  • Stokoe, E. (2013). The Conversational Racetrack: The Conversation Analytic Role-play Method. Workshop presented, Wandsworth Mediation, October.
  • Stokoe, E. (2013). Dealing with ‘-isms’: Training with the ‘Conversation Analytic Role-play Method’.  Workshop presented, CALM (Confidential And Local Mediation), London, October.
  • Stokoe, E. (2013). The Conversational Racetrack: The Conversation Analytic Role-play Method. Seminar presented, KCH Garden Square Chambers, Nottingham, October.
  • Stokoe, E. (2013). Opening a mediation. Workshop presented, London Mediators’ Day, Rotherhithe, October.
  • Stokoe, E. (2013). The Conversational Racetrack: The Conversation Analytic Role-play Method. Plenary lecture, Dispute Resolution Conference, Nottingham, September.
  • Stokoe, E. (2013). The conversational racetrack: Applying designedly large-scale conversation analytic research. Paper presented, Department of Sociology, Uppsala University, September.
  • Stokoe, E. (2013). Identifying effective practices for resilient mediation services. Guest speaker,
  • Ealing Mediation Service AGM, July.
  • Stokoe, E. (2013). Identifying effective practices for resilient mediation services. Guest speaker,
  • Bromley Community Mediation Service AGM, July.
  • Meredith, J.M., & Stokoe, E. (2013). Repair in Facebook chat. Paper presented, International Conference on Ethnomethodology and Conversation Analysis, Waterloo, Canada, August.
  • Stokoe, E. (2013). Opening a mediation and solution-focused questions. Workshop presented, Brighton and Hove Independent Mediation Service, July.
  • Stokoe, E. (2013). Ten top tips for mediators. Workshop presented, Brighton and Hove Independent Mediation Service, July.
  • Stokoe, E. (2013). The (in)authenticity of simulated talk: Comparing role-played and real interaction.  Paper presented, International Communication Association Conference, London.
  • Stokoe, E. (2013). The Conversation Analytic Role-play Method. Paper presented, International Communication Association Conference, London.
  • Stokoe, E. (2013). Overcoming barriers to mediation: The ‘Conversation Analytic Role-play Method’.  Workshop presented, National Family Mediation, London, June.
  • Stokoe, E. (2013). Examining mediators’ communication roadblocks: Training with CARM. Workshop presented, Family Matters Mediate Limited, Doncaster, June.
  • Stokoe, E. (2013). Overcoming barriers to mediation: The ‘Conversation Analytic Role-play Method’.  Workshop presented, National Family Mediation, Birmingham, May.
  • Stokoe, E. (2013). Overcoming barriers to mediation: Training with the ‘Conversation Analytic Role-play Method’.  Workshop presented, North West Mediation Network, Wirral, May.
  • Stokoe, E. (2013). Examining mediators’ communication roadblocks: Training with CARM. Workshop presented, Merton and Sutton Mediation Service, May.
  • Stokoe, E. (2013). Examining mediators’ communication roadblocks: Training with CARM. Workshop presented, FAME: Nottinghamshire Children and Families Mediation Service, Nottingham, May.
  • Stokoe, E. (2013). Overcoming barriers to mediation: Training with the ‘Conversation Analytic Role-play Method’.  Workshop presented, CALM (Confidential And Local Mediation), London, May.
  • Stokoe, E. (2013). Overcoming barriers to mediation: Training with the ‘Conversation Analytic Role-play Method’.  Workshop presented, Wandsworth Mediation Service, London, May.
  • Stokoe, E. (2013). Examining mediators’ communication roadblocks: Training with CARM. Workshop presented, Kent Family Mediation, April.
  • Stokoe, E. (2013). Examining mediators’ communication roadblocks: Training with CARM. Workshop presented, Midlands Mediation Network Open Day, Nottingham, April.
  • Stokoe, E. (2013). Overcoming client barriers to mediation. Workshop presented in co-organization with Stephen Anderson, Anderson Family Matters, Loughborough, April.
  • Stokoe, E. (2013). Examining mediators’ communication roadblocks: Training with CARM. Workshop presented, Hastings and Rother Mediation, April.
  • Stokoe, E. (2013). Converting calls into clients: How conversation analysis can work for you. Workshop presented, Resolution National Conference, April.
  • Stokoe, E. (2013). Examining mediators’ communication roadblocks: Training with CARM. Workshop presented, John Jay College of Criminal Justice Mediators’ Breakfast, New York, USA. April. (postponed from November 2012).
  • Stokoe, E. (2013). Examining mediators’ communication roadblocks: Training with CARM. Workshop presented, New York Peace Institute / Safe Horizon Mediation, New York, USA. April (postponed from November 2012).
  • Stokoe, E. (2013). CARM: The Conversation Analytic Role-play Method. Workshops presented at Comunication Studies Department (Northeastern University Boston) / Department of Communication (University of New Hampshire), March.
  • Stokoe, E. (2013). Positive conversations in mediation. Presentation for 25 Years ofMilton Keyes Community Mediation Service, March.
  • Stokoe, E. (2013). Opening a mediation and asking solution-focused questions. Workshop presented, Cambridge Community Mediation, March.
  • Stokoe, E. (2013). The (in)authenticity of simulated talk: Comparing role-played and actual interaction and the problems of communication training. Paper presented, Department of Psychology, Edinburgh University, February.
  • Stokoe, E. (2013). Examining mediators’ communication roadblocks: Training with CARM. Webinar presented, National Association for Community Mediation, January.
2012
  • Stokoe, E. (2012). The (in)authenticity of simulated talk: Comparing role-played and actual interaction and the problems of communication training. Paper presented, Institutionen för pedagogic, Uppsala University, December.
  • Stokoe, E. (2012). Applying designedly large scale qualitative research: Conversation analysis and communication training. Paper presented, Centre for Applied Research in Psychology, Coventry University, November.
  • Stokoe, E. (2012). Solution-focused questions in mediation. Workshop presented, Community Dispute Settlement Center, Cambridge MA, USA, October.
  • Stokoe, E. (2012). Examining mediators’ communication roadblocks. Workshop presented, Mediation Program, Volunteers of America NNE, Maine, USA, October.
  • Stokoe, E. (2012). Talk in theory, talk in practice: Applying findings and creating impact from conversation analytic studies of gender and interaction. Paper presented, Centre for Gender Studies, University of Winchester, October.
  • Stokoe, E. (2012). Talk in theory; talk in practice: Social psychology, research methods, and the ‘interactional imperative’. Paper presented, Department of Psychology, Open University, October.
  • Stokoe, E. (2012). The (in)authenticity of simulated talk: Comparing role-played and actual interaction and the problems of communication training. Keynote paper presented, Anéla Study Group Discourse Analysis (AWIA) symposium, University of Groningen, The Netherlands, October.
  • Stokoe, E. (2012). Applying designedly large scale qualitative research: The Conversation Analytic Role-play Method (CARM) and communication training. Workshop presented, Anéla Study Group Discourse Analysis (AWIA) symposium, University of Groningen, The Netherlands, October.
  • Stokoe, E. (2012). The ‘Conversation Analytic Role-play Method’. Presentation at the College of Mediators annual conference, September.
  • Stokoe, E. (2012). “You know how men are”: Description, categorization and the anatomy of a categorial practice. Paper presented, British Association of Applied Linguistics, University of Southampton, September.
  • Stokoe, E. (2012). The ‘Conversation Analytic Role-play Method’. Presentation at the London Family Mediator’s Breakfast, September.
  • Stokoe, E. (2012). Opening a mediation, and solution-focused questions. Workshop presented, Milton Keyes Community Mediation Service, September.
  • Stokoe, E. (2012). Solution-focused questions in mediation. Workshop presented, Wirral Mediation Service, July.
  • Stokoe, E. (2012). Solution-focused questions in mediation. Workshop presented, MESH Community Cohesion Services, Sheffield, July.
  • Stokoe, E. (2012). Examining mediators’ communication roadblocks. Workshop presented, Cambridge Community Mediation, July.
  • Stokoe, E. (2012). Examining mediators’ communication roadblocks. Workshop presented, Brighton and Hove Independent Mediation Service, July.
  • Attenborough, F., & Stokoe, E. (2012). How to be a student. Paper presented, HEA Teaching Media Studies: Transitions from A-Level to Undergraduate Courses. Loughborough University, June.
  • Stokoe, E. (2012). Training for communication: Solving the problem of role-play and simulation. Paper presented, School of Sports, Exercise and Health Sciences, Loughborough University, June.
  • Stokoe, E. (2012). Opening a mediation. CARM workshop presented, Loughborough University Mediators’ Workshop, June.
  • Stokoe, E. (2012). First questions in mediation. CARM workshop presented, Loughborough University Mediators’ Workshop, June.
  • Stokoe, E. (2012). Applying designedly large scale qualitative research: Conversation analysis and communication training. Keynote paper presented, Conference on Applied Qualitative Research in Psychology, University of Derby, June.
  • Stokoe, E. (2012). Analyzing discourse hands-on. Keynote paper presented, ADHOC (Analyzing Discourse: Hands-On Conference), University of Stockholm, June.
  • Stokoe, E. (2012). The (in)authenticity of simulated talk: Comparing role-played and ‘real’ interaction. Paper presented, Department of Sociology, University of York, May.                                                                                                   
  • Stokoe, E. (2012). Solution-focused questions in mediation. Workshop presented, Conflict and Change, May.
  • Stokoe, E. (2012). Solution-focused questions in mediation. Workshop presented, Common Ground: Mediation in Tower Hamlets, May.
  • Stokoe, E. (2012). The systematics of social interaction. Invited talk presented, Nottingham Cafe Scientifique et Culturel, May.
  • Stokoe, E. (2012). Solution-focused questions in mediation. Workshop presented, Mediation Services Manchester, May.
  • Stokoe, E. (2012). Solution-focused questions in mediation. Workshop presented, Mediation Hertfordshire, May.
  • Stokoe, E. (2012). The ‘Conversation-Analytic Role-play Method’. Poster presented, International Investigative Interviewing Research Group conference, Toronto, May.
  • Stokoe, E. (2012). The ‘Conversation-Analytic Role-play Method’ (CARM©) and the problems of simulated role-play training. Workshop, RogenSi Consultancy, London, April.
  • Stokoe, E. (2012). The systematics of social interaction. Paper presented at MODIS (Modernas diskurs- och interaktionsseminarium), Uppsala University, April.
  • Stokoe, E. (2012). Neighbour disputes and conflict: Institutional-interactional findings from a large-scale qualitative project. Paper presented, Department of Child and Youth Studies, Stockholm University, April.
  • Stokoe, E. (2012). Mediating neighbour disputes. Paper presented, Networking meeting on Translating Cultures in International Mediation, University of Nottingham, March.
  • Stokoe, E. (2012). The systematics of social interaction. Inaugural lecture presented at Loughborough University, 21st March.
  • Stokoe, E. (2012). The ‘Conversation-Analytic Role-play Method’. Poster presented, Research That Matters conference, Loughborough University, March.
  • Stokoe, E. (2012). Solution-focused questions in mediation. Workshop presented, Devon Mediation Service, January.
  • Stokoe, E. (2012). Examining mediators’ communication roadblocks. Workshop presented, Mediation Services Manchester, January.
  • Stokoe, E. (2012). Experiences of and lessons learnt from applying CA to communication skills training in various settings: CARM©. Invited paper presented at Provider-Client Interaction and Adherence to ART, Institute for International Health and Development, Queen Margaret University, Edinburgh.
  • Stokoe, E. (2012). Examining mediators’ communication roadblocks. Workshop presented, South Lanarkshire Council, January.
  • Stokoe, E. (2012). Examining mediators’ communication roadblocks. Workshop presented, Mediation Hertfordshire, January.

2011 
  • Stokoe, E. (2011). Examining mediators’ communication roadblocks. Initial workshop presented, Mediation Services Manchester, December.
  • Stokoe, E. (2011). Solution-focused questions in mediation. Workshop presented, West Sussex Mediation Service, November.
  • Stokoe, E. (2011). Mediating and policing neighbour disputes: The ‘Conversation Analytic Role-play Method’ as an alternative to simulated communication training. Paper presented, Department of Human Communication Sciences, University of Sheffield, November.
  • Stokoe, E. (2011). Solution-focused questions in mediation. Workshop presented, Edinburgh Community Mediation Services, November.
  • Stokoe, E. (2011). Solution-focused questions in mediation. Workshop presented, East Lothian Community Mediation Services, November.
  • Stokoe, E. (2011). Solution-focused questions in mediation. Workshop presented, Fife, Forth and Tayside SACRO Mediation Services, November.
  • Stokoe, E. (2011). Solution-focused questions in mediation. Workshop presented, Glasgow Community and Safety Services, Mediation Service, November.
  • Stokoe, E. (2011). Examining mediators’ communication roadblocks. Workshop presented, Wirral Mediation Service, October.
  • Stokoe, E. (2011). Examining mediators’ communication roadblocks. Workshop presented, Devon Mediation Service, October.
  • Stokoe, E. (2011). “Girl – woman – sorry!”: Repair in spoken and written (online) interaction. Paper presented, School of Humanities, Education and Social Science, Orebro University, Sweden, September.
  • Stokoe, E. (2011). Mediating and policing neighbour disputes: The ‘Conversation Analytic Role-play Method’ as an alternative to simulated communication training. Paper presented, School of Humanities, Education and Social Science, Orebro University, Sweden, September.
  • Stokoe, E. (2011). Mediating and policing neighbour disputes: The ‘Conversation Analytic Role-play Method’ as an alternative to simulated communication training. Paper presented, Department of English, Karlstad University, Sweden, September.
  • Stokoe, E. (2011). Studying gender in interaction: Methods for systematic analysis. Paper presented at Project EqualGrowth: Conditions for Egalitarian and Sustainable Growth. Karlstad University, Sweden, September.
  • Stokoe, E. (2011). Examining mediators’ communication roadblocks. Workshop presented, Belfast, September.
  • Stokoe, E. (2011). Social psychology and social interaction: Identities, simulation and application. British Psychological Society Social Psychology Section Mid-Career Award Lecture. Cambridge, September.
  • Stokoe, E. (2011). Examining mediators’ communication roadblocks. Workshop presented, Swale Mediation Service, September.
  • Stokoe, E. (2011). Examining mediators’ communication roadblocks. Workshop presented, Milton Keyes Community Mediation Service, September.
  • Stokoe, E. (2011). Police interviewing and the ‘Conversation Analytic Role-play Method’. Workshop presented at the Crime Academy, Metropolitan Police, Hendon, September.
  • Stokoe, E. (2011). Examining mediators’ communication roadblocks. Workshop presented, Lambeth Mediation Services, August.
  • Hepburn, A., & Stokoe, E. (2011). ‘Rapport’ in institutional encounters: The epistemic complexities of empathy, sympathy, affiliation and alignment and their consequences for ‘successful outcomes’. Paper presented, International Pragmatics Association Conference, Manchester, July.
  • Stokoe, E. (2011). Dealing with ‘-isms’ in neighbour mediation. Workshop presented to Conflict and Change, London, June.
  • Stokoe, E. (2011). Examining mediators’ communication roadblocks. Workshop presented at West Sussex Mediation Service, Billingshurst, May.
  • Stokoe, E. (2011). Examining mediators’ communication roadblocks. Workshop presented at Glasgow Community & Safety Services Mediation Service, Glasgow, April.
  • Stokoe, E. (2011). Conversations, categories, applications: Methods for analyzing interaction. Paper presented, Department of Child and Youth Studies, Stockholm University, April.
  • Stokoe, E. (2011). Narrative in interaction. Paper presented, Department of Child and Youth Studies, Stockholm University, April.
  • Stokoe, E. (2011). Moving forward with membership categorization analysis: Methods for systematic analysis. Paper presented, Institutionen för pedagogic, Uppsala University, April.
  • Stokoe, E. (2011). How to do the ‘Conversation Analytic Role-play Method’. Workshop presented at the School of Humanities, Education and Social Science, Örebro University, April.
  • Stokoe, E. (2011). The ‘Conversation Analytic Role-play Method’. A preliminary workshop presented to Alison Knight Training Consultancy and Peter Grimshaw Consultancy, Advanced Suspect Interview training, Leicestershire, April.
  • Stokoe, E. (2011). The ‘Conversation Analytic Role-play Method’. A preliminary workshop presented to the Crime Academy, Criminal Justice Faculty, Hendon, April.
  • Stokoe, E. (2011). Analyzing neighbour mediation calls: Implications for mediation practice and training. Workshop presented to US Superior Court Washington Alternative Dispute Resolution Service, March.
  • Stokoe, E. (2011). Analyzing neighbour mediation calls: Implications for mediation practice and training. Workshop presented to Dispute Resolution Program, John Jay College of Criminal Justice, New York, March.
  • Stokoe, E. (2011). Conversations, categories, applications: Methods for analyzing interaction. Paper presented, Teachers’ College, Columbia University, March. To view this lecture, click <<here>>
  • Stokoe, E. (2011). Neighbour disputes, mediation, and communication training: Using conversation analysis to develop alternatives to simulated role-play. Paper presented, School of Communication and Information, Rutgers University, March.
  • Stokoe, E. (2011). Examining mediators’ communication roadblocks. Workshop presented at Community Dispute Settlement Center, Cambridge MA, USA, March.
  • Stokoe, E. (2011). “Got up, went to the toilet, had a ****”: Communication, simulation, research and ‘the impact agenda’. Paper presented to CAMARG, Department of Social Sciences, Loughborough University, February.
  • Stokoe, E. (2011). Conversations, categories, applications: Methods for analyzing interaction. Paper presented to Centre for Languages and Linguistics, York St John University, February.
  • Stokoe, E. (2011). Analyzing neighbour mediation calls: Implications for mediation
  • practice and training. Workshop presented to Forth, Fife and Tayside SACRO Mediation Service, Perth, January.
2010
  • Stokoe, E. (2010). Moving forward with conversation and membership categorisation analysis: New directions for systematic and applied research. Keynote presentation given7thAustralasian Symposium on Conversation Analysis and Membership Categorization Analysis, Wellington, November.
  • Stokoe, E. (2010). Analyzing neighbour mediation calls: Implications for mediation
  • practice and training. Workshop presented to Conflict and Change, London, November.
  • Stokoe, E. (2010). Mediation and social interaction: Bridging academic and practitioner concerns and the developing of mediation training. Workshop presented at the Mediators’ Institute of Ireland Conference, Dublin, November.
  • Stokoe, E. (2010). Analyzing neighbour mediation calls: Implications for mediation
  • practice and training. Workshop presented to East Lothian Community Mediation Services, Edinburgh, September.
  • Stokoe, E. (2010). Application without compromise? Using conversation analysis to evaluate, and develop new types of, role-play training. Paper presented at the Department of English Studies, University of Stirling, September.
  • Stokoe, E. (2010). Application without compromise? Using conversation analysis to evaluate, and develop new types of, role-play training. Paper presented at the British Social Psychology Social Psychology Section Annual Conference, Winchester, September.
  • Stokoe, E. (2010). Analyzing neighbour mediation calls: Implications for mediation
  • practice and training. Workshop presented to MESH Community Cohesion Services, Sheffield, July.
  • Stokoe, E. (2010). Application without compromise? Using conversation analysis to evaluate, and develop new types of, role-play training. Paper presented at the International Conference on Conversation Analysis, Mannheim, July.
  • Stokoe, E. (2010). Categories, sequences, actions: “You know how men are”. Paper presented at the Symposium on Categories, Identities and Persons in Interaction, Loughborough, June.
  • Stokoe, E. (2010). Analyzing neighbour mediation calls: Implications for a new kind of 
  • role-play training. Paper presented at Knowledge Exchange Workshop on Telephone Helplines, Edinburgh University, June.
  • Stokoe, E. (2010). Role-play training and simulated interaction. Presented to Department of Applied Linguistics, UCLA, May.
  • Stokoe, E. (2010. Workshop on conversation analysis and membership categorization analysis. Presented to Faculty of Education, University of Oslo, May.
  • Stokoe, E. (2010). Police interview training with role-play. Presented to Leicestershire Constabulary, March.
  • Stokoe, E. (2010). Identities in action: Analyzing conversation in institutional and ordinary settings. Talk presented, SALT Forum for Advanced Studies, Uppsala University, Sweden, February.
2009
  • Stokoe, E (2009). “Tutorials are bollocks” and other things students say when watching television: 
  • Social and educational identities in university students’ domestic and classroom interaction. Paper presented to CAMARG, Department of Social Sciences, Loughborough University, November.
  • Stokoe, E. (2009). Using a new kind of role play to understand the mediation of neighbour disputes. Workshop presented, Tower Hamlets Mediation Service, September.
  • Stokoe, E., & Benwell, B. (2009). The social in the educational and the educational in the social: University students’ interactions in ordinary and classroom settings. Plenary talk presented, British Association of Applied Linguistics, University of Newcastle, September.
  • Stokoe, E. (2009). “Have you been married, or…?” Eliciting relationship histories in speed-dating encounters. Paper presented, American Sociological Association Annual Conference, San Francisco, August.
  • Stokoe, E. (2009). “I’ve got a girlfriend”: Police officers doing self disclosure in their interrogations of suspects. Department seminar presented, School of Social Science, University of Aberdeen, July.
  • Stokoe, E. (2009). Interaction across the disciplines: Analyzing conversation in institutional and ordinary settings. Plenary talk presented, The Sixth Annual College of Arts and Science Postgraduate Conference, Aberdeen, July.
  • McCabe, S., & Stokoe, E. (2009). “Have you been away?” Holiday talk in ordinary and institutional interaction. Plenary paper presented, Critical Tourism Studies conference, Croatia, June.
  • Stokoe, E. (2009). Interaction in the community and the mediation of disputes. Workshop presented at Hillingdon Community Mediation, January.
  • Stokoe, E. (2009).  Interaction in the community and the mediation of disputes. Workshop presented at Tower Hamlets Mediation Service, January.
2008
  • Stokoe, E. (2008). Interaction in the community: Racism and identity conflicts. Workshop presented to Swindon Borough Council, December.
  • Stokoe, E. (2008). How to analyse gender in interaction. Seminar presented at Women’s and Gender Research Group, Loughborough University, November.
  • Stokoe, E. (2008). “I’ve got a girlfriend”: Police officers doing self disclosure in their interrogations of suspects. Departmental seminar presented at University of Leeds, October.
  • Stokoe, E. (2008). Understanding the mediation of neighbour complaints. Workshop presented at the London Mediators’ Day, October.
  • Stokoe, E. (2008). “Girl – woman – sorry!”: On the repair and non-repair of consecutive gender categories. Paper presented at the American Sociological Association conference, Boston, August.
  • Edwards, D., & Stokoe, E. (2008). Anatomy of a neighbour complaint. Paper presented at ESRC Symposium on Conflict Resolution and Mediation in Talk-in-Interaction, Newcastle University, June.
  • Stokoe, E. (2008). Understanding mediation and neighbour disputes as social action. Workshop presented at Birkbeck College, London, April.
  • Stokoe, E. (2008). “Typical guy response”: Categorial reference and the construction of gendered contexts. Paper presented in the Panel [organized by Cecelia Ford and Joanna Thornborrow] Conversation analysis and other conceptions of context: Borders and bridges. Sociolinguistics Symposium, Amsterdam, April.
  • Stokoe, E. (2008). Self-disclosure in police interrogations. Paper presented in the Panel [organized by Michael Bamberg and Alexandra Georgakopoulou] Reflection, reflexivity and self-disclosure: Narrative and identity analysis at the cross-roads. Georgetown University Round Table, Washington, March.
  • Stokoe, E. (2008). Understanding mediation and neighbour disputes as social action. Workshop presented at Birkbeck College, London, February.
  • Stokoe, E. (2008). How neighbours talk: Challenging language. Paper/discussion presented at Centre for Psychosocial Studies /Community Resolve Mediation Community=Communication Seminar Series, Bristol, January
2007
  • Stokoe, E. (2007). How to capture and analyze gender. Paper presented, Department of Geography, Edinburgh University, November.
  • Stokoe, E. (2007). Asking silly questions in police interrogations. Paper presented, Department of Child Studies, Linköping University Sweden , May.
  • Stokoe, E. (2007). Conversation analysis and membership categorization analysis. Workshops presented, Department of Child Studies, Linköping University Sweden , May.
  • Stokoe, E. (2007). Doing actions with gender categories. Paper presented, Department of Sociology, Malarden University Sweden , May.
  • Stokoe, E. (2007). Asking silly questions in police interrogations. Paper presented, Department of Psychology, University of Strathclyde, March.
  • Stokoe, E., & Edwards, D. (2007). “Did you have permission to smash your neighbour’s door?”: Silly questions and their answers in police interrogations. Paper presented, Department of Sociology, University of California Santa Barbara, April.
  • Stokoe, E., & Edwards, D. (2007). Doing accusations and denials with identity categories. Paper presented, Pacific Sociological Association conference, Oakland CA, March.
  • Stokoe, E. (2007). Doing actions with gender categories. Paper presented, International Pragmatics Association conference, Göteborg, July.
2006
  • Stokoe, E., & Edwards, D. (2006). Asking silly questions in police interrogations. Paper presented, Department of Sociology, University of York, October.
  • Stokoe, E., & Edwards, D. (2006). Reported speech as an environment for person references in neighbour complaints and disputes. Paper presented, International Conference on Conversation Analysis, Helsinki, May.
  • Stokoe, E. (2006). Gender categories and actions in talk-in-interaction. Invited paper presented at Cardiff University Centre for Language and Communication, March.
  • Stokoe, E., & Edwards, D. (2006). Understanding categories-in-practices: The case of neighbour disputes. Invited paper presented at Manchester Ethnography Group Seminar, Manchester Metropolitan University, January.
2005
  • Stokoe, E. (2005). Analyzing gender-in-practices. Invited paper presented at Department of Sociology, University of Alicante, December.
  • Stokoe, E. (2005). Locating identity in neighbour dispute interaction. Invited paper presented at Department of Psychology, De Montford University Leicester, November.
  • Stokoe, E. (2005). Gender, ethnomethodology and reality analysis. Invited paper presented at BAAL/CUP Seminar “Theoretical and methodological approaches to gender and language study”, University of Birmingham, November.
  • Stokoe, E., & Edwards, D. (2005). The organization of person formulations in neighbour disputes and complaints. Paper presented, International Institute of Ethnomethodology and Conversation Analysis, Bentley College, Waltham, MA USA August.
  • Edwards, D., & Stokoe, E. (2005). God helps those who help themselves: Self-help as a topic in calls to neighbour mediation centres. Paper presented, International Pragmatics Association Conference, Riva del Garda, July.
2004
  • Stokoe, E.H. (2004). Neighbour disputes as non-familial intimate relationships across the life-course. Invited paper presented, Centre for Research on Families and Relationships, ESRC Seminar series, University of Southampton, December.
  • Stokoe, E.H. (2004). Mothers, single women and sluts: Gender, morality and membership categorization in neighbour disputes. Department seminar presented at Department of Social Sciences, Tampere University, Finland , September.
  • Stokoe, E.H. (2004). Doing gender, doing categorisation: Developments in language and gender research. Workshop presented at Department of Social Sciences, Tampere University, Finland , September.
  • Stokoe, E.H. (2004). Gender and discourse, gender and categorization: Current developments in language and gender research. Invited paper presented, Centre for Interdisciplinary Gender Studies, University of Leeds, Feburary.
2003
  • Stokoe, E.H. (2003). Doing gender, doing categorization: Exploring the possibilities of membership categorization analysis for language and gender researchers. Poster presented, IGALA Conference: Perception and Realisation in Language and Gender Research. LSA Institute, Michigan, June.
  • Stokoe, E.H.  (2003). Membership categorization analysis. Workshop presented at Department of Child Studies, Linkoping University, Sweden , June.
  • Stokoe, E.H. (2003). Doing gender, doing categorisation: Developments in language and gender research. Department seminar presented at Department of Child Studies, Linkoping University, Sweden , June.
  • Stokoe, E.H. & Hepburn, A. (2003). “You can hear a lot through the walls”: Noise complaints, neighbouring and the construction of abuse in mediation and helpline interaction. Paper presented, Critical Psychology, Bath, August.
  • Benwell, B.M. & Stokoe, E.H. (2003). University students resisting academic identity. Invited paper presented, Oral Communication in an Educational Context. Westminster, July.
  • Stokoe, E.H. (2003). Mothers, single women and sluts: Gender, morality and membership categorization in neighbour disputes. Paper presented, University of West of England , Bristol, April.
  • Stokoe, E.H. (2003). Doing gender, doing categorization: Exploring the possibilities of membership categorization analysis for feminist researchers. Invited paper presented, Sheffield Hallam University, April.
  • Stokoe, E.H. (2003). University students resisting academic identity. Invited paper presented, Department of Psychology, University College Northampton, June.
2002
  • Benwell, B.M. & Stokoe, E.H. (2002). Resisting academic identity as gendered performance? Evidence from university tutorial discourse. Paper presented British Association of Applied Linguistics Conference, Cardiff, September.
  • McCabe, S. & Stokoe, E.H. (2002). Reformulating place: Place, space and identity in tourist narratives. Paper presented, International Conference on Conversation Analysis, Copenhagen, May.
  • McCabe, S. & Stokoe, E.H. (2002). Place, space and identity in tourist narratives. Paper presented, Tourism Research 2002: An International Interdisciplinary Conference, Cardiff, September.
  • Stokoe, E.H. (2002). Mothers, single women and sluts: Gender, morality and membership categorisation in neighbour disputes. Paper presented, British Psychological Society Annual Social Psychology Section Annual Conference, University of Huddersfield, September.
  • Stokoe, E.H. (2002). Gender, morality and membership categorization in neighbour disputes. Paper presented, Open University Discourse Group, June.
2001
  • Abell, J. & Stokoe, E.H. (2001). Neighbourhood communities in dispute: Invoking mentality to legitimise exclusion in neighbour mediation. Paper presented, British Psychological Society Social Psychology Section Annual Conference, University of Surrey, July.
  • Benwell, B.M. & Stokoe, E.H. (2001). Tutors’ constructions of discussion tasks in university tutorials. Paper presented, British Psychological Society Developmental and Education Sections Joint Annual Conference, University College Worcester, September.
  • Smithson, J. & Stokoe, E.H. (2001). Discourses of flexibility and work-life balance: From equality to diversity? Paper presented, Gender, Work and Organisation Conference, Keele, July.
  • Smithson, J., Stokoe, E.H. & Coupland, C. (2001). The future is female? Constructing gender in organisational talk. Paper presented, British Psychological Society Centenary Conference, Glasgow, April.
  • Stokoe, E.H. & Abell, J. (2001). Mobilising gender in situated moral reasoning: A membership categorisation analysis of neighbour disputes. Poster presented, British Psychological Society Centenary Conference, Glasgow, April.
  • Stokoe, E.H. & Smithson, J. (2001). Gender and sexuality in talk-in-interaction: Considering conversation analytic perspectives. Paper presented, British Sociological Association Annual Conference, Manchester Metropolitan University, March.
  • Stokoe, E.H., Wallwork, J. & Petkova, B. (2001). Space invaders: Boundaries, identities and uncertainty in neighbour disputes. Paper presented, British Psychological Society Social Section Annual Conference, Social Psychology European Research Institute, Surrey, July.
  • Stokoe, E.H. (2001). Exploring the links between gender and interaction: Considering different theoretical approaches. Paper presented, University College Worcester Research Week, March.
  • Stokoe, E.H. (2001). Gender and sexuality in talk-in-interaction: Considering conversation analytic perspectives. Paper presented, Open University Discourse Analysis Group, March.
  • Stokoe, E.H. (2001). Gender relevance in discursive interaction. Paper presented, Department of English Studies Communication Seminar, University of Stirling, April.
  • Stokoe, E.H. (2001). Narrative-in-interaction: A conversation analytic approach to storytelling. Keynote paper presented, Narrative Workshop II, Kings College, Cambridge, October.
2000
  • Andrews, K. & Stokoe, E.H. (2000). The denial of institutional racism in the British Press: A critical discourse analysis of the Stephen Lawrence Case. Paper presented, British Psychological Society Social Psychology Section Annual Conference, Nottingham Trent University, September.
  • Howell, T.L. & Stokoe, E.H. (2000). Constructing and resisting age in mature students’ identity talk. Poster presented, British Psychological Society Social Psychology Section Annual Conference, Nottingham Trent University, September.
  • Kelly, J. & Stokoe, E.H. (2000). Doing, undoing and not doing gender in male transvestites’ discourse. Poster presented, British Psychological Society Women and Psychology Section Annual Conference, University of Dundee, July.
  • Taylor, L. & Stokoe, E.H. (2000). Women and club culture: Resisting and adopting (gendered) subject positions. Poster presented, British Psychological Society Women and Psychology Section Annual Conference, University of Dundee, July.
1999
  • Binding, C. & Stokoe, E.H. (1999). The discursive construction of eating disorders in the popular media. Paper presented, British Psychological Society Psychology of Women Section Annual Conference, Manchester Metropolitan University, July.
  • Stokoe, E.H. (1999). Beyond deficit, dominance and difference: Revisioning the links between gender and discourse. Short paper presented, British Association of Applied Linguistics / Cambridge University Press Seminar, Open University, October.
  • Stokoe, E.H. & Smithson, J. (1999). Making gender relevant: The construction and negotiation of gender categories in discourse. Paper presented, Talking Gender and Sexuality Symposium, Aalborg University, Denmark , November.
  • Stokoe, E.H. (1999). Beyond deficit, dominance and difference: Revisioning the links between gender and discourse. Paper presented, Psychology Department at Liverpool John Moores University, December.
1998
  • Stokoe, E.H. (1998). Women’s talk, men’s talk and feminist sociolinguistics: Why we shouldn’t be searching for gendered speech styles. Paper presented, Women’s Studies Research Group, Loughborough University, October.
  • Abell, J. & Stokoe, E.H. (1998). Princess Diana’s dilemmas: The rhetorical organisation of identity, facticity and authenticity in interview talk. Paper presented, British Psychological Society Social Psychology Section Annual Conference, University of Kent, September.
  • Hardy, F. & Stokoe, E.H. (1998). Vicious with their tongues: Stories from female ‘bullies’ and ‘victims’ of bullying. Paper presented, British Psychological Society Women and Psychology Annual Conference, University of Birmingham, July.
  • Montague, J. & Stokoe, E.H. (1998). The conversational construction of older women’s relationships: Context, time and development. Paper presented, British Psychological Society Women and Psychology Annual Conference, University of Birmingham, July.
  • Stokoe, E.H. (1998). ‘Cooperative’ women and ‘competitive’ men? A critical analysis of gender and interaction.  Paper presented, British Psychological Society Women and Psychology Annual Conference, University of Birmingham, July.
  • Watson, C. & Stokoe, E.H. (1998). Representations of rape in mediated discourse. Paper presented, British Psychological Society Women and Psychology Annual Conference, University of Birmingham, July.
1994-1997
  • Stokoe, E.H. (1997). Linking language and gender: A discursive approach. Poster presented, British Psychological Society Annual Social Psychology Section Annual Conference, University of Sussex, Brighton, September.
  • Stokoe, E.H. (1997). The social construction of gender categories in academic discourse. Paper presented, British Psychological Society Women and Psychology Annual Conference, Loughborough University, July.
  • Stokoe, E.H. (1997). The production of topicality in small group discussion: An illustration from higher education. Paper presented, British Psychological Society Education Section Annual Conference, Warwick, November.
  • Stokoe, E. (1995). Talking and learning in small groups: Exploring women and men’s discourse in higher education. Paper presented, British Psychological Society Women & Psychology Annual Conference, University of Leeds, July.
  • Stokoe, E. (1994). Undergraduate seminar groups: Women and men talking together – which sex benefits most? Poster presented, British Psychological Society Scottish Branch International Conference for Group and Interactive Learning, University of Strathclyde, September.