Social Sciences

Staff

Professor Elizabeth Stokoe BSc Central Lancashire, PhD Leicester, C.Psychol.

Photo of Professor Elizabeth Stokoe

Professor of Social Interaction.

Associate Dean for Research for the SSPGS.

I graduated from University of Central Lancashire (Preston Poly) in 1993 with a traditional psychology degree. Then I completed three years PhD research at Nene College (Leicester University) with Dr Eunice Fisher. I videoed interaction in university tutorials, and conducted conversation analyses of topic production, topic management, academic identity, and the relevance of gender. I developed these and other interests whilst working at the Institute of Behavioural Sciences (University of Derby, 1997-2000) and University College Worcester (2000-2002). I joined the Department of Social Sciences at Loughborough in October 2002 and was promoted to Reader (2007) and Chair (2009). I teach forensic psychology on the BSc Social Psychology programme, as well as to Criminology and other Loughborough Psychology students.

My research interests are in social interaction: conversation analysis and membership categorization analysis of interaction in a variety of contexts including healthcare settings, police interviews and hostage negotiation, mediation, dating, education, commercial sales encounters, and communication training. Some of my research underpins the 'Conversation Analytic Role-play Method', a technique for communication training that I have developed www.carmtraining.org. I have run hundreds of workshops with service providers of different kinds. CARM won Loughborough University's Social Enterprise award (2013). I also won a British Psychological Society mid-career award in 2011.  I was an Associate Editor of the British Journal of Social Psychology and Co-Editor of Gender and Language (2011-2014), and am the founding Editor of Mediation Theory and Practice. My research and biography was the subject of BBC Radio 4’s ‘The Life Scientific’. I have given talks at TEDx (2014), the Royal Institution Friday Evening Discourse (2015; 2016), at Latitude Festival 2016 on the Wellcome Trust/British Psychological Society stage, and at New Scientist Live (2016). CARM won a WIRED Innovation Fellowship in 2015.

I teach forensic psychology on the BSc Social Psychology programme as well as to Criminology and other Loughborough Psychology students. I was nominated by students for ‘Lecturer of the Year’ in 2013.

  • Sikveland, R.O., & Stokoe, E. (in press). Timing and order of “thank you” in closing sequences at GP receptions. Discourse Studies.
  • Aladangady, N., Shaw, C., Gallagher, K., Stokoe, E., & Marlow, N. (in press). Short-term outcome of treatment limitation discussions for newborn infants, a multi-centre prospective observational cohort study. Archives of Disease in Childhood.
  • Stokoe, E. & Sikveland, R.O. (in press).  The Conversation Analytic Role-play Method: Simulation, endogenous impact and interactional nudges. In V. Fors, T. O’Dell & S. Pink (Eds.), Theoretical scholarship and applied practice. Oxford: Berghahn Books.
  • Tileaga, C., & Stokoe, E. (Eds.) (2016). Discursive psychology: Classic and contemporary issues. London: Routledge.
  • Stokoe, E., Sikveland, R.O., & Symonds, J. (2016).  Calling the GP surgery: Patient burden, patient satisfaction, and implications for training. British Journal of General Practice. DOI: 10.3399/bjgp16X686653
  • Shaw, C., Stokoe, E., Gallagher, K., Aladangady, N., & Marlow, N. (2016).  Parental involvement in neonatal critical care decision-making. Sociology of Health and Illness. doi: 10.1111/1467-9566.12455
  • Stokoe, E., & Sikveland, R.O. (2016).  Formulating solutions in mediation. Journal of Pragmatics. doi.org/10.1016/j.pragma.2016.08.006
  • Sikveland, R.O., & Stokoe, E. (2016). Dealing with resistance in initial intake and inquiry calls to mediation: The power of ‘willing’. Conflict Resolution Quarterly33 (3), 235-253. DOI: 10.1002/crq.21157
  • Sikveland, R.O., Stokoe, E., & Symonds, J. (2016). Patient burden during appointment-making telephone calls to GP practices. Patient Education and Counselling. doi:10.1016/j.pec.2016.03.025
  • Benwell, B., & Stokoe, E. (2016). Ethnomethodological and conversation analytic approaches to identity. In S. Preece (Ed.), The Routledge handbook of language and identity. London: Routledge.
  • Tileaga, C., & Stokoe, E. (2016). The evolution of discursive psychology: From classic to contemporary themes. In C. Tileaga & E. Stokoe (Eds.), Discursive psychology: Classic and contemporary issues. London: Routledge.
  • Sikveland, R.O., & Stokoe, E. (in press).  Dealing with resistance in initial intake and inquiry calls to mediation: The power of ‘willing’. Conflict Resolution Quarterly.
  • Stokoe, E., & Sikveland, R.O. (in press).  Formulating solutions in mediation. Journal of Pragmatics.
  • Antaki, C., Richardson, E., Stokoe, E., & Willott, S. (2015). Can people with intellectual disabilities resist implications of fault when police question their allegations of sexual assault and rape? Intellectual and Developmental Difficulties, 53 (5), 346-357.
  • Antaki, C., Richardson, E., Stokoe, E., & Willott, S. (2015).  Police interviews with vulnerable people alleging sexual assault: Probing inconsistency and questioning conduct. Journal of Sociolinguistics, 19, 328-350
  • Stokoe, E. & Sikveland, R.O. (in press).  The Conversation Analytic Role-play Method: Tacit methods, endogenous impact and interactional ‘nudges’ in applied interaction analysis. In V. Fors, T. O’Dell & S. Pink (Eds.), Theoretical scholarship and applied practice. Oxford: Berghahn Books.
  • Benwell, B., & Stokoe, E. (2016, in press). Ethnomethodological and conversation analytic approaches to identity. In S. Preece (Ed.), The Routledge handbook of language and identity. London: Routledge.
  • Niemants, N. & Stokoe, E. (in press). Using the Conversation Analytic Role-Play Method in healthcare interpreter training. In L. Cirillo & N. Niemants (Eds.), Teaching dialogue interpreting. Amsterdam: John Benjamins.
  • Tileaga, C., & Stokoe, E. (2016). The evolution of discursive psychology: From classic to contemporary themes. In C. Tileaga & E. Stokoe (Eds.), Discursive psychology: Classic and contemporary issues. London: Routledge.
  • Antaki, C., Richardson, E., Stokoe, E., & Willott, S. (2015). Can people with intellectual disabilities resist implications of fault when police question their allegations of sexual assault and rape? Intellectual and Developmental Difficulties, 53 (5), 346-357. DOI:10.1352/1934-9556-53.5.346
  • Antaki, C., Richardson, E., Stokoe, E., & Willott, S. (2015).  Police interviews with vulnerable people alleging sexual assault: Probing inconsistency and questioning conduct. Journal of Sociolinguistics, 19, 328-350.  DOI: 10.1111/josl.12124
  • Stokoe, E., Edwards, D., & Edwards, H. (2015). “No comment” responses to questions in police investigative interviews. In S. Ehrlich, D. Eades & J. Ainsworth (Eds.), Coercion and consent in the legal process: Linguistic and discursive perspectives. Oxford: Oxford University Press.
  • Antaki, C., Richardson, E., Stokoe, E., & Willott, S. (2015).  Dealing with the distress of people with intellectual disabilities reporting sexual assault and rape. Discourse Studies, 17 (4). DOI: 10.1177/1461445615578962
  • Stokoe, E., & Sikveland, R.O. (2015). Evidence-based training for sales conversations: The Conversation Analytic Role-play Method. Keep CARM and talk smarter. International Journal of Sales Transformation, 1.3, October, 31-34.
  • Hofstetter, E., & Stokoe, E. (2015). Offers of assistance in politician-constituent interaction. Discourse Studies, 17 (6), 724-751.  DOI: 10.1177/1461445615602376
  • Stokoe, E. (2015). Identifying and responding to possible ‘-isms’ in institutional encounters: Alignment, impartiality and the implications for communication training. Journal of Language and Social Psychology, 34 (4). doi: 10.1177/0261927X15586572
  • Whitehead, K.A., & Stokoe, E. (2015).  Producing and responding to –isms in interaction. Journal of Language and Social Psychology, 34 (4). doi: 10.1177/0261927X15586432
  • Stokoe, E., & Edwards, D. (2015). Mundane morality: Gender categories and complaints in familial neighbour disputes. Journal of Applied Linguistics and Professional Practice, 9(2), 165-192. doi: 10.1558/japl.v9i2.25735
  • Stokoe, E., & Attenborough, F.T. (2015). Prospective and retrospective categorization: Category proffers and inferences in domestic, institutional and news media interaction. In R. Fitzgerald & W. Housley (Eds.). Advances in membership categorization analysis (pp. 51-70). London: Sage.
  • Stokoe, E., & Attenborough, F.T. (2014). Gender and categorial systematics. In S. Ehrlich & M. Meyerhoff (Eds.). Handbook of language, gender and sexuality, 2nd edition (pp. 161-179). Chichester, West Sussex: Wiley-Blackwell.
  • Richardson, E., & Stokoe, E. (2014). The order of ordering: Requests, objects and embodied conduct in a public bar. In T. Heinemann & M. Rauniomaa (Eds.). Interacting with objects: Language, materiality and sociability (pp. 31-56). Amsterdam: John Benjamins.
  • Stokoe, E., & Attenborough, F.T. (2014). Ethnomethodological methods for identity and cultural matters: Conversation analysis and membership categorization. In F. Dervin & K. Risager (Eds.), Researching identity and interculturality (pp. 89-108). London: Routledge.
  • Stokoe, E. (2014).  From talk to text: Using the ‘Conversation Analytic Role-play Method’ to engage (potential) mediation clients in spoken and written communicationLanguage in Conflict, available online at http://www.languageinconflict.org.
  • Stokoe, E. (2014). The Conversation Analytic Role-play Method (CARM): A method for training communication skills as an alternative to simulated role-play. Research on Language and Social Interaction47 (3), 255-265.
  • Meredith, J., & Stokoe, E. (2014). Repair: Comparing Facebook ‘chat’ with spoken interaction. Discourse and Communication, 8 (2), 181-207.  DOI: 10.1177/1750481313510815.
  • Stokoe, E. (2014).  Social psychology and social interaction: Identities, simulation and application. Social Psychological Review, 16 (1), 20-33.
  • Speer, S.A., & Stokoe, E. (2014). Ethics in action: Consent-gaining interactions and implications for research practice. British Journal of Social Psychology, 53 (1), 54-73. DOI:10.1111/bjso.12009.

·▪ ·  overview ·▪ ·

I run workshops and give talks around the world on conversation analysis, membership categorization analysis, applied conversation analysis and other research interests. Follow the links to CARMworkshops for professionals.

  • View my inaugural lecture, March 21st 2012, <<here>> or on YouTube.
  • See an interview about CARM and mediation <<here>>
  • See what CARM is <<here>>
  • Listen to an episode of BBC Radio 4’s The Life Scientific featuring my research biography <<here>>
  • Watch my TEDx talk (2014) <<here>>
  • Watch my Royal Institution Friday Evening Discourse (2015) <<here>>
  • Watch my WIRED Innovation Fellowship talk (2015) <<here>>
  • Listen to a podcast of my Latitude Festival 2016 talk <<here>>
  • Watch my talk at New Scientist Live 2016 <<here>>
  • Watch my talk at Digital Science 2016 <<here>>

· · seminars, workshops, plenary, conference and other talks · ·

·▪ ·  2017 ·▪ ·

Huma, B., Stokoe, E., & Sikveland, R.O. (2017). Low-entitlement self-invitations in business-to-business prospecting calls. International Pragmatics Association, Belfast, July.

·▪ ·  2016 ·▪ ·

Stokoe, E. (2016). The Conversation Analytic Role-play Method: Creating change with conversation analysis. Keynote: Young Linguists' Meeting In Poznań, November.

Stokoe, E. (2016). Change narratives, change outcomes. Point of Care Schwartz Rounds, Manchester, November.

Stokoe, E. (2016). Why we need a science of talk. Digital Science, London, October.

Stokoe, E. (2016). The power of listening: The science of analyzing conversations, second by second. Oslo PR talks, Oslo, October.

Stokoe, E. (2016). Communication barriers to mediation and how to avoid them. London Mediators’ Day, October.

Stokoe, E. (2016). Talking customers. IGEM Gas Utilisation 2016 Conference, Coventry, September.

Sikveland, R.O., & Stokoe, E. (2016). CARM Training for GP receptions. Castle Healthcare Practice, Nottingham, September.

Stokoe, E. (2016). Why does membership categorization analysis matter? Department of Social and Welfare Studies, Linkoping University, September.

Stokoe, E. (2016). Listening and Responding Effectively to the Voice of the Customer. Social Customer Care, Digital Contact Centre and Customer Experience Forum, London, September.

Huma, B., Sikveland, R.O., & Stokoe, E. (2016). Formulating conduct: Discursive patterns and common sense knowledge. AWIA Symposium, Ghent, September.

Stokoe, E. (2016). How to talk so people listen. Latitude Festival, Henham Park, July.

Stokoe, E., & Sikveland, R.O. (2016). CARM Training for GP receptions. Bakewell Medical Centre, July.

Stokoe, E. (2016). Talk. Department of Primary Care Health Sciences, University of Oxford, July.

Stokoe, E. (2016). Effective Conversations. CARM workshop, ThoughtWorks, London, July.

Stokoe, E. (2016). Why a science of talk matters. Public lecture, Royal Institution, July.

Stokoe, E., Sikveland, R.O., & Huma, B. (2016). CARM and the science of cold calling. Training event for Toshiba Tech Business Forum, West Midlands, June

Stokoe, E. (2016). What works to engage people in mediation? Mediation For Business, London, June.

Stokoe, E. (2016). What works to engage people in mediation? Resolution East and West Sussex, Kent and Surrey’s Dispute Resolution Day, June.

Stokoe, E. (2016). The language of conflict resolution. ACAS, Bristol, June.

Stokoe, E. (2016). Conversation Analytic Role-play Method. Rutgers University, USA, May.

Stokoe, E. (2016). Conversation analysis, communication training and engaging non-academic audiences in the science of talk. Keynote talk at Doctoral School, University of Lausanne, Leysin, May.

Stokoe, E. (2016). Membership categorization analysis: The systematics of categorical analysis. Aalborg University, Denmark, May.

Stokoe, E. (2016). Conversation Analytic Role-play Method. Aalborg University, Denmark, May.

Stokoe, E. (2016). How to engage prospective mediation clients. Family Matters Mediate, Doncaster, May.

Stokoe, E. (2016). How to engage potential mediation clients. Blake Morgan, Oxford, April.

Stokoe, E. (2016). The science of talk. Keynote, British Psychological Society Student Conference, East Midlands Conference Centre, April.

Stokoe, E. (2016). Conversation analysis, effective practice, training… Talk. Keynote, PhD Colloquium on Conversation Analysis Department of Languages, Norway University College of Southeast, Norway, April.

Stokoe, E., Sikveland, R.O., & Huma, B. (2016). CARM and the science of cold calling. Training event for Toshiba Tech, Loughborough, March.

Stokoe, E. (2016). The Conversation Analytic Role-play Method. One in a Million Data Archive Launch, University of Bristol / NIHR, March.

Stokoe, E. (2016). The science of talk. Psychology Speaker Series, Queens University Belfast, March.

Stokoe, E. (2016). The Conversation Analytic Role-play Method. Consensio, London, February.

Stokoe, E. (2016). The language of conflict resolution. ACAS, Nottingham, February.

Stokoe, E. (2016). How to use language in mediation. University of Dundee, February.

Stokoe, E. (2016). Using CARM to introduce and increase engagement in mediation. Family Matters Mediate, Doncaster, January.

Stokoe, E. (2016). The science of interaction: Implications for workplaces. University of Durham, January.

Stokoe, E., & Sikveland, R.O.  (2016). CARM Training for Professional & Workplace Communication Encounters. Loughborough, January.

·▪ ·  2015 ·▪ ·

Stokoe, E. (2015). The science of mediation talk. Mediate Scotland, Queen Margaret University, December.

Stokoe, E. (2015). How to use language to get mediation clients. Guest lecture, The Business Mediators Group. The Bridewell Theatre, London, December.

Stokoe, E. (2015). Conversation analysis and persuasive language for business. Keynote guest lecture, Toshiba Leading Innovation, Hyatt Regency Düsseldorf, November.

Stokoe, E. (2015). The Interactional ‘Nudge’: Talking about talk from the mundane to the dramatic. U3A Wednesday Lectures, Cambridge, October.

Stokoe, E., & Sikveland, R.O.  (2015). CARM Workshops for Resolution, London, October.

Stokoe, E. (2015). The science of interaction: Implications for workplaces. Guest speaker, Construction Arbrix, Cardiff, October.

Stokoe, E., & Sikveland, R.O. (2015). Effective communication for promoting mediation. With A Dozen Eggs, Loughborough, October.

Stokoe, E. (2015). The conversational racetrack. WIRED Innovation Fellowship talk, London, October.

Stokoe, E. (2015). How to engage prospective clients in mediation. Essex Mediation, October.

Stokoe, E. (2015). How to engage prospective clients in mediation. Sills & Betteridge LLP, Lincoln, October.

Stokoe, E. (2015). How to engage prospective clients in mediation. Cambridge Family Dispute Resolution Group / Mills & Reeve LLP, Cambridge, September.

Stokoe, E. (2015). The science of interaction: Implications for workplaces. Guest speaker, Mediation Network Event, University of Central Lancashire, September.

Stokoe, E. (2015). What is ‘effective’ in ‘effective communication’? Insights from conversation analysis, South Thames Retrieval Service Development Day, Evelina London Children’s Hospital, London, September.

Stokoe, E. (2015). Race, Sex, and Impartiality in Mediation. New York Peace Institute, September.

Shaw, C., Gallagher, K., Aladangady, N., Stokoe, E., & Marlow, N. (2015). The Parents and Neonatal Decisions Study: How doctors communicate end-of-life decisions with parents. Uncertainty and Loss in maternity and neonatal care, Brunei Gallery, SOAS, London, September.

Aladangady, N., Shaw, C., Gallagher, K., Stokoe, E., & Marlow, N. (2015). Limiting life sustaining treatment for newborn infants: The WILST study. 1st Congress of joint European Neonatal Societies, Budapest, September.

Stokoe, E. (2015). On prospective and retrospective categorization: The systematics of categorical analysis. International Institute of Ethnomethodology and Conversation Analysis Conference, Kolding, August.

Sikveland, R.O., & Stokoe, E. (2015). Handling requests at a window sales company. International Institute of Ethnomethodology and Conversation Analysis Conference, Kolding, August.

Sikveland, R.O., & Stokoe, E. (2015). Entering the customer’s domestic domain: Enquiries about relationships at a window sales company. International Pragmatics Association, Antwerp, July.

Stokoe, E. (2015). A problem of categorization. Categories and Identities in Social Interaction, Loughborough University, July.

Shaw, C., Stokoe, E., Gallagher, K., Marlow, N., & Aladangady, N.(2015). Parental involvement in neonatal critical care decision-making. Conversation Analysis and Clinical Encounters, Loughborough University, July.

Stokoe, E., & Sikveland, R.O. (2015). Effective communication for engaging mediation clients. Newcastle, David Gray Solicitors and Family Mediation Northeast, July.

Stokoe, E. (2015). Language in the workplace. ACAS South West, Exeter, June.

Stokoe, E. (2015). The science of conversation: Implications for patient consultations. Health Education East Midlands: Non-Medical Nurse Prescribing Programme, University of Northampton, June.

Stokoe, E., Sikveland, R.O., & Symonds, J. (2015). How to improve the experience of making appointments at the doctors. Health Education East Midlands Quality Improvement Forum 2015, Nottingham, June.

Stokoe, E. (2015). The interactional ‘nudge’: Talking about talk from the mundane to the dramatic. Royal Institution, Friday Evening Discourse, May.                                                           

Stokoe, E., & Sikveland, R.O. (2015). CARM workshops for Resolution. London, May.

Stokoe, E. (2015). The conversational racetrack: Applying insights and creating impact from studies of conversation. Department of Psychology, University of Bath, May.

Stokoe, E. (2015). Comparing service encounters across commercial, health and public sector organisations. Department of Child and Youth Studies, Stockholms Universitet, April.

Stokoe, E. (2015). Interactional nudges and conversational racetracks: Conversation analysis, application and impact. Department of Swedish and Multilingualism, Stockholms Universitet, April.

Stokoe, E. (2015). Categories, prejudice and interaction: From research to application and communication training.Department of Swedish and Multilingualism, Stockholms Universitet, April.

Stokoe, E. (2015). Interactional nudges and conversational racetracks: Conversation analysis, application and impact. Buskerud and Vestfold University College, Kongsberg, Norway, April.

Stokoe, E. (2015). The mediation racetrack. US Superior Court Dispute Resolution, Washington DC, March.

Stokoe, E. (2015). Interactional nudges and conversational racetracks: Conversation analysis, application and impact. Mind and Society 2.0: A symposium on the interface between ethnography, ethnomethodology and post-analytic philosophy. Manchester Metropolitan University, March.

Stokoe, E. (2015). The power of language in dispute resolution. Procrastinate, litigate or mediate?

A short course in resolving difficult issues. Contact Property Training Events, London, March.

Stokoe, E., & Sikveland, R.O. (2015). CARM presentation. CX Edge: From Customer Experience to Competitive Advantage. London, March.

Stokoe, E. (2015). The conversational racetrack: Applying insights and creating impact from studies of conversation. York St John University, March.

Stokoe, E. (2015). Effective communication for engaging mediation clients. Bristol Mediation, February.

Stokoe, E. (2015). The Interactional Nudge: Applying insights from studies of communication. Sheffield Institute of Education Research Seminar Programme, Sheffield Hallam University, February.

Stokoe, E. (2015). Effective communication for engaging mediation clients. Mountains to molehills, Surrey, February.

Stokoe, E., Shaw, C., & Marlow, N. (2015). Decision-making practice for neonatal consultants. Parents and Neonatal Decisions, UCL, February.

Stokoe, E., & Sikveland, R.0. (2015). CARM training for professional and workplace communication encounters. Loughborough University, February.

Stokoe, E. (2015). Effective communication for engaging mediation clients. Harrogate Collaborative Pod, January.

Stokoe, E., & Sikveland, R.0. (2015). Effective communication for engaging mediation clients. Time2Talk@ Mediation Plus, Eastbourne, January.

Stokoe, E. (2015). The conversational racetrack. Cokethorpe School, Witney, January.

Stokoe, E. (2015). Dealing with prejudice in mediation.  Family Matters Mediate, Doncaster, January.

·▪ ·  2014 ·▪ ·

Stokoe, E. (2014). Effective communication for engaging mediation clients. Workshop presented at ACAS East Midlands, British Geological Survey, December.

Stokoe, E. (2014). Effective communication for engaging mediation clients. Workshop presented at ACAS CIWM Tutor Workshop, Birmingham, December.

Stokoe, E., Sikveland, R., Collins, F., & Lloyd, J. (2014). Effective communication for marketing mediation services. Design and branding workshop with A Dozen Eggs. Loughborough University, November.

Stokoe, E. (2014). How to engage mediation clients. Workshop presented at Pinney Talfourd LLP, Upminster, November.

Stokoe, E. (2014). Converting callers to clients. Workshop presented at TWM Solicitors LLP, Wimbledon, November.

Stokoe, E. (2014). The conversational racetrack: From research to application, impact and enterprise. Paper presented at University of Derby, November.

Stokoe, E. (2014). How to engage mediation clients. Workshop presented at Ventors, Croydon, November.

Stokoe, E. (2014). How to engage mediation clients. Workshop presented at ACAS Employment Relations Forum, Nottingham, November.

Stokoe, E. (2014). Effective communication for resilient mediation services: A CARM workshop. Workshop presented, Emsleys Solicitors, Leeds, October.

Stokoe, E. (2014). How to engage parties in mediation. Lecture presented at CIArb 7th Mediation Symposium: Online Mediation - The Challenges and Opportunities for Today's Mediator, London, October.

Stokoe, E. (2014). The conversational racetrack. Lecture presented at TEDX Bermuda, October.

Stokoe, E. (2014). Effective communication for resilient mediation services. Workshop presented, Barker Gotelee Solicitors, Ipswich, September.

Stokoe, E. (2014). The science of interaction. Lecture presented, Association of Cambridge Mediators, Cambridge, September.

Stokoe, E. (2014). The conversational racetrack: Effective communication for mediators. Workshop presented at ACAS Employment Relations Forum, Manchester, September.

Stokoe, E. (2014). The (in)authenticity of simulated talk: Comparing role-played and actual conversation and the implications for communication training Paper presented at the Inaugural Association of Mediation Assessors, Trainers and Instructors Conference The Future of Mediation Training, London.

Stokoe, E. (2014). The Conversational Racetrack: The Conversation Analytic Role-play Method. Keynote speaker, 4th International Conference Applied Linguistics and Professional Practice. Geneva, September.

Stokoe, E (2014). How to deal with “-isms” in mediation: A CARM workshop. Community Boards, San Francisco, July.

Stokoe, E (2014). The CARM approach to mediation training. Workshop presented, Stonegate Mediation Group, LLC, Dover, MA, USA, July.

Stokoe, E (2014). The CARM approach to mediation training. Workshop presented, Academy of Professional Family Mediators, New York, July.

Stokoe, E. (2014). Identifying and Responding to Possible ‘-Isms’ in Institutional Encounters: Alignment, Impartiality and the Implications for Communication Training. Paper presented, International Conference on Conversation Analysis, UCLA, June.

Stokoe, E., & Butler, C.W. (2014). The Conversation Analytic Role-play Method: Methods for peer mediation. Workshop presented, Peer Mediation Network, June.

Stokoe, E., & Gadd, P. (2014). Engaging prospective mediation clients. Paper presented, College of Mediators annual conference, London, June.

Stokoe, E. (2014). Engaging prospective mediation clients: The Conversation Analytic Role-play Method. Talk presented, Resolution East and West Sussex / Kent Dispute Resolution Day, June.

Stokoe, E. (2014). Effective practices for resilient mediation services: A Conversation Analytic Role-play Method Workshop. Workshop presented, Bristol Mediation, June.

Stokoe, E. (2014). The landscape of interaction: Applying conversation analysis for communication training. Plenary lecture presented, EMCA Doctoral Network, University of Edinburgh, June.

Stokoe, E. (2014). Researching mediation and training mediators: The Conversation Analytic Role-play Method. Lecture presented, Mediation and Religious Arbitration: Thinking through issues of Gender Equality and Justice in Family Law disputes, SOAS, School of Law, University of London, June.

Stokoe, E. (2014). CARM-Text for mediators. Workshop presented, Resolution, London, April.

Stokoe, E. (2014). The conversation analytic role-play method. Plenary lecture presented, International Pediatric Simulation Society conference, Vienna, April.

Stokoe, E. (2014). Neighbour disputes and conflict: Institutional and interactional findings from a large-scale qualitative project. Paper presented, Finnish Environment Institute, Helsinki, April.

Stokoe, E. (2014). The Conversation Analytic Role-play Method (CARM): Training for professional and workplace communication encounters. Workshop presented, Tampere University, April.

Stokoe, E. (2014). The conversational racetrack. Lecture presented, Royal Institution, March,

Stokoe, E. (2014). Challenging role-play as a training tool for police officers: The Conversation Analytic Role-play Method. Lecture, Institute of Criminology, University of Cambridge, March.

Stokoe, E. (2014). “The Conversation Analytic Role-play Method”: Effective practices for resilient mediation services. Workshop presented, The Dispute Mediation Consultancy LLP, March.

Stokoe, E. (2014). Challenging role-play as a training tool for police officers: The Conversation Analytic Role-play Method. Seminar presented, Centre for Evidence and Criminal Justice Studies  Northumbria University, March,

Stokoe, E. (2014). Effective practices for resilient mediation services: A Conversation Analytic Role-play Method Workshop. Workshop presented, Fosters Mediation / Barker Gotelee, Ipswich, March.

Stokoe, E. (2014). Effective practices for resilient mediation services: A Conversation Analytic Role-play Method Workshop. Workshop presented, Peterborough and District Family Mediation Service, March.

Stokoe, E. (2014). Effective practices for resilient mediation services: A Conversation Analytic Role-play Method Workshop. Workshop presented, Bromley Mediation Service, February.

Stokoe, E. (2014). Effective practices for resilient mediation services: A Conversation Analytic Role-play Method Workshop. Workshop presented, Divorce and Separation Centre, Surrey, February.

Stokoe, E. (2014). The Interactional Nudge: Applying insights from studies of communication. Seminar presented, University of Lincoln, February,

Antaki, C., Attenborough, F. & Stokoe, E. (2014). The Conversation Analytic Role-play Method (CARM): Training for professional and workplace communication encounters. Workshop presented, 8-9th February 2014, Loughborough. FULL.

Stokoe, E. (2014). The Conversation Analytic Role-play Method. Seminar presented, Reconstruct, London Resource Centre, January.

Stokoe, E. (2014). Using CARM to improve engagement in mediation. Workshop presented, Family Matters Mediation, Doncaster, January.

Stokoe, E. (2014). Dealing with ‘-isms’: Training with the ‘Conversation Analytic Role-play Method’.  Workshop presented, Manchester Mediation Service, January.

·▪ ·  2013  ·▪ ·

Stokoe, E. (2013). The Conversation Analytic Role-play Method. Workshop presented, ACAS (Advisory, Conciliation and Arbitration Service) Certificate in Internal Workplace Mediation Course (CIWM), Birmingham, December.

Stokoe, E. (2013). The Conversational Racetrack: Applying Designedly Large-Scale Conversation Analytic Research. Seminar presented, Applied Linguistics Research Seminar, Newcastle University, December.

Stokoe, E. (2013). Effective practices for resilient mediation services: The Conversation Analytic Role-play Method. Workshop presented, Pellys Solicitors, Bishop’s Stortford, December.

Stokoe, E. (2013). Effective practices for resilient mediation services: The Conversation Analytic Role-play Method. Workshop presented, Mills and Reeve Solicitors, Cambridge, December.

Stokoe, E. (2013). The Conversational Racetrack: Applying Designedly Large-Scale Conversation Analytic Research. Plenary talk presented, Social Relations – Social Psychology Conference, Tampere University, Finland.

Stokoe, E. (2013). How to sell an unknown service: Barriers to mediation. Guest speaker, Smile Mediation Ltd, Burnley, November.

Stokoe, E. (2013). The Conversational Racetrack: The Conversation Analytic Role-play Method. Guest speaker, Tatler, London, November.

Stokoe, E. (2013). Identifying effective communicative practices for resilient mediation services: A CARM workshop. Loughborough University, November 6th. FULL.

Stokoe, E. (2013). The Conversational Racetrack: The Conversation Analytic Role-play Method. Workshop presented, Wandsworth Mediation, October.

Stokoe, E. (2013). Dealing with ‘-isms’: Training with the ‘Conversation Analytic Role-play Method’.  Workshop presented, CALM (Confidential And Local Mediation), London, October.

Stokoe, E. (2013). The Conversational Racetrack: The Conversation Analytic Role-play Method. Seminar presented, KCH Garden Square Chambers, Nottingham, October.

Stokoe, E. (2013). Opening a mediation. Workshop presented, London Mediators’ Day, Rotherhithe, October.

Stokoe, E. (2013). The Conversational Racetrack: The Conversation Analytic Role-play Method. Plenary lecture, Dispute Resolution Conference, Nottingham, September.

Stokoe, E. (2013). The conversational racetrack: Applying designedly large-scale conversation analytic research. Paper presented, Department of Sociology, Uppsala University, September.

Stokoe, E. (2013). Identifying effective practices for resilient mediation services. Guest speaker,

Ealing Mediation Service AGM, July.

Stokoe, E. (2013). Identifying effective practices for resilient mediation services. Guest speaker,

Bromley Community Mediation Service AGM, July.

Meredith, J.M., & Stokoe, E. (2013). Repair in Facebook chat. Paper presented, International Conference on Ethnomethodology and Conversation Analysis, Waterloo, Canada, August.

Stokoe, E. (2013). Opening a mediation and solution-focused questions. Workshop presented, Brighton and Hove Independent Mediation Service, July.

Stokoe, E. (2013). Ten top tips for mediators. Workshop presented, Brighton and Hove Independent Mediation Service, July.

Stokoe, E. (2013). The (in)authenticity of simulated talk: Comparing role-played and real interaction.  Paper presented, International Communication Association Conference, London.

Stokoe, E. (2013). The Conversation Analytic Role-play Method. Paper presented, International Communication Association Conference, London.

Stokoe, E. (2013). Overcoming barriers to mediation: The ‘Conversation Analytic Role-play Method’.  Workshop presented, National Family Mediation, London, June.

Stokoe, E. (2013). Examining mediators’ communication roadblocks: Training with CARM. Workshop presented, Family Matters Mediate Limited, Doncaster, June.

Stokoe, E. (2013). Overcoming barriers to mediation: The ‘Conversation Analytic Role-play Method’.  Workshop presented, National Family Mediation, Birmingham, May.

Stokoe, E. (2013). Overcoming barriers to mediation: Training with the ‘Conversation Analytic Role-play Method’.  Workshop presented, North West Mediation Network, Wirral, May.

Stokoe, E. (2013). Examining mediators’ communication roadblocks: Training with CARM. Workshop presented, Merton and Sutton Mediation Service, May.

Stokoe, E. (2013). Examining mediators’ communication roadblocks: Training with CARM. Workshop presented, FAME: Nottinghamshire Children and Families Mediation Service, Nottingham, May.

Stokoe, E. (2013). Overcoming barriers to mediation: Training with the ‘Conversation Analytic Role-play Method’.  Workshop presented, CALM (Confidential And Local Mediation), London, May.

Stokoe, E. (2013). Overcoming barriers to mediation: Training with the ‘Conversation Analytic Role-play Method’.  Workshop presented, Wandsworth Mediation Service, London, May.

Stokoe, E. (2013). Examining mediators’ communication roadblocks: Training with CARM. Workshop presented, Kent Family Mediation, April.

Stokoe, E. (2013). Examining mediators’ communication roadblocks: Training with CARM. Workshop presented, Midlands Mediation Network Open Day, Nottingham, April.

Stokoe, E. (2013). Overcoming client barriers to mediation. Workshop presented in co-organization with Stephen Anderson, Anderson Family Matters, Loughborough, April.

Stokoe, E. (2013). Examining mediators’ communication roadblocks: Training with CARM. Workshop presented, Hastings and Rother Mediation, April.

Stokoe, E. (2013). Converting calls into clients: How conversation analysis can work for you. Workshop presented, Resolution National Conference, April.

If you’ve ever had a conversation that didn’t go quite right, then this workshop is for you. Professor Elizabeth Stokoe has trained over 300 mediators and police officers in the UK and the US on good and bad professional communication practice. Using examples from actual conversation in a variety of settings – from everyday conversation with friends and speed-dating, to police interviews with suspects and mediators interacting with clients – the session will explain how research-based evidence on interaction can be used to turn calls into clients and improve communication generally.

Stokoe, E. (2013). Examining mediators’ communication roadblocks: Training with CARM. Workshop presented, John Jay College of Criminal Justice Mediators’ Breakfast, New York, USA. April. (postponed from November 2012).

Stokoe, E. (2013). Examining mediators’ communication roadblocks: Training with CARM. Workshop presented, New York Peace Institute / Safe Horizon Mediation, New York, USA. April (postponed from November 2012).

Stokoe, E. (2013). CARM: The Conversation Analytic Role-play Method. Workshops presented at Comunication Studies Department (Northeastern University Boston) / Department of Communication (University of New Hampshire), March.

Stokoe, E. (2013). Positive conversations in mediation. Presentation for 25 Years ofMilton Keyes Community Mediation Service, March.

Stokoe, E. (2013). Opening a mediation and asking solution-focused questions. Workshop presented, Cambridge Community Mediation, March.

Stokoe, E. (2013). The (in)authenticity of simulated talk: Comparing role-played and actual interaction and the problems of communication training. Paper presented, Department of Psychology, Edinburgh University, February.

Stokoe, E. (2013). Examining mediators’ communication roadblocks: Training with CARM. Webinar presented, National Association for Community Mediation, January.

·▪ ·  2012  ·▪ ·

Stokoe, E. (2012). The (in)authenticity of simulated talk: Comparing role-played and actual interaction and the problems of communication training. Paper presented, Institutionen för pedagogic, Uppsala University, December.

Stokoe, E. (2012). Applying designedly large scale qualitative research: Conversation analysis and communication training. Paper presented, Centre for Applied Research in Psychology, Coventry University, November.

Stokoe, E. (2012). Solution-focused questions in mediation. Workshop presented, Community Dispute Settlement Center, Cambridge MA, USA, October.

Stokoe, E. (2012). Examining mediators’ communication roadblocks. Workshop presented, Mediation Program, Volunteers of America NNE, Maine, USA, October.

Stokoe, E. (2012). Talk in theory, talk in practice: Applying findings and creating impact from conversation analytic studies of gender and interaction. Paper presented, Centre for Gender Studies, University of Winchester, October.

Stokoe, E. (2012). Talk in theory; talk in practice: Social psychology, research methods, and the ‘interactional imperative’. Paper presented, Department of Psychology, Open University, October.

Stokoe, E. (2012). The (in)authenticity of simulated talk: Comparing role-played and actual interaction and the problems of communication training. Keynote paper presented, Anéla Study Group Discourse Analysis (AWIA) symposium, University of Groningen, The Netherlands, October.

Stokoe, E. (2012). Applying designedly large scale qualitative research: The Conversation Analytic Role-play Method (CARM) and communication training. Workshop presented, Anéla Study Group Discourse Analysis (AWIA) symposium, University of Groningen, The Netherlands, October.

Stokoe, E. (2012). The ‘Conversation Analytic Role-play Method’. Presentation at the College of Mediators annual conference, September.

Stokoe, E. (2012). “You know how men are”: Description, categorization and the anatomy of a categorial practice. Paper presented, British Association of Applied Linguistics, University of Southampton, September.

Stokoe, E. (2012). The ‘Conversation Analytic Role-play Method’. Presentation at the London Family Mediator’s Breakfast, September.

Stokoe, E. (2012). Opening a mediation, and solution-focused questions. Workshop presented, Milton Keyes Community Mediation Service, September.

Stokoe, E. (2012). Solution-focused questions in mediation. Workshop presented, Wirral Mediation Service, July.

Stokoe, E. (2012). Solution-focused questions in mediation. Workshop presented, MESH Community Cohesion Services, Sheffield, July.

Stokoe, E. (2012). Examining mediators’ communication roadblocks. Workshop presented, Cambridge Community Mediation, July.

Stokoe, E. (2012). Examining mediators’ communication roadblocks. Workshop presented, Brighton and Hove Independent Mediation Service, July.

Attenborough, F., & Stokoe, E. (2012). How to be a student. Paper presented, HEA Teaching Media Studies: Transitions from A-Level to Undergraduate Courses. Loughborough University, June.

Stokoe, E. (2012). Training for communication: Solving the problem of role-play and simulation. Paper presented, School of Sports, Exercise and Health Sciences, Loughborough University, June.

Stokoe, E. (2012). Opening a mediation. CARM workshop presented, Loughborough University Mediators’ Workshop, June.

Stokoe, E. (2012). First questions in mediation. CARM workshop presented, Loughborough University Mediators’ Workshop, June.

Stokoe, E. (2012). Applying designedly large scale qualitative research: Conversation analysis and communication training. Keynote paper presented, Conference on Applied Qualitative Research in Psychology, University of Derby, June.

Stokoe, E. (2012). Analyzing discourse hands-on. Keynote paper presented, ADHOC (Analyzing Discourse: Hands-On Conference), University of Stockholm, June.

Stokoe, E. (2012). The (in)authenticity of simulated talk: Comparing role-played and ‘real’ interaction. Paper presented, Department of Sociology, University of York, May.                                                                                                   

Stokoe, E. (2012). Solution-focused questions in mediation. Workshop presented, Conflict and Change, May.

Stokoe, E. (2012). Solution-focused questions in mediation. Workshop presented, Common Ground: Mediation in Tower Hamlets, May.

Stokoe, E. (2012). The systematics of social interaction. Invited talk presented, Nottingham Cafe Scientifique et Culturel, May.

Stokoe, E. (2012). Solution-focused questions in mediation. Workshop presented, Mediation Services Manchester, May.

Stokoe, E. (2012). Solution-focused questions in mediation. Workshop presented, Mediation Hertfordshire, May.

Stokoe, E. (2012). The ‘Conversation-Analytic Role-play Method’. Poster presented, International Investigative Interviewing Research Group conference, Toronto, May.

Stokoe, E. (2012). The ‘Conversation-Analytic Role-play Method’ (CARM©) and the problems of simulated role-play training. Workshop, RogenSi Consultancy, London, April.

Stokoe, E. (2012). The systematics of social interaction. Paper presented at MODIS (Modernas diskurs- och interaktionsseminarium), Uppsala University, April.

Stokoe, E. (2012). Neighbour disputes and conflict: Institutional-interactional findings from a large-scale qualitative project. Paper presented, Department of Child and Youth Studies, Stockholm University, April.

Stokoe, E. (2012). Mediating neighbour disputes. Paper presented, Networking meeting on Translating Cultures in International Mediation, University of Nottingham, March.

Stokoe, E. (2012). The systematics of social interaction. Inaugural lecture presented at Loughborough University, 21st March.

Stokoe, E. (2012). The ‘Conversation-Analytic Role-play Method’. Poster presented, Research That Matters conference, Loughborough University, March.

Stokoe, E. (2012). Solution-focused questions in mediation. Workshop presented, Devon Mediation Service, January.

Stokoe, E. (2012). Examining mediators’ communication roadblocks. Workshop presented, Mediation Services Manchester, January.

Stokoe, E. (2012). Experiences of and lessons learnt from applying CA to communication skills training in various settings: CARM©. Invited paper presented at Provider-Client Interaction and Adherence to ART, Institute for International Health and Development, Queen Margaret University, Edinburgh.

Stokoe, E. (2012). Examining mediators’ communication roadblocks. Workshop presented, South Lanarkshire Council, January.

Stokoe, E. (2012). Examining mediators’ communication roadblocks. Workshop presented, Mediation Hertfordshire, January.

·▪ ·  2011  ·▪ ·

Stokoe, E. (2011). Examining mediators’ communication roadblocks. Initial workshop presented, Mediation Services Manchester, December.

Stokoe, E. (2011). Solution-focused questions in mediation. Workshop presented, West Sussex Mediation Service, November.

Stokoe, E. (2011). Mediating and policing neighbour disputes: The ‘Conversation Analytic Role-play Method’ as an alternative to simulated communication training. Paper presented, Department of Human Communication Sciences, University of Sheffield, November.

Stokoe, E. (2011). Solution-focused questions in mediation. Workshop presented, Edinburgh Community Mediation Services, November.

Stokoe, E. (2011). Solution-focused questions in mediation. Workshop presented, East Lothian Community Mediation Services, November.

Stokoe, E. (2011). Solution-focused questions in mediation. Workshop presented, Fife, Forth and Tayside SACRO Mediation Services, November.

Stokoe, E. (2011). Solution-focused questions in mediation. Workshop presented, Glasgow Community and Safety Services, Mediation Service, November.

Stokoe, E. (2011). Examining mediators’ communication roadblocks. Workshop presented, Wirral Mediation Service, October.

Stokoe, E. (2011). Examining mediators’ communication roadblocks. Workshop presented, Devon Mediation Service, October.

Stokoe, E. (2011). “Girl – woman – sorry!”: Repair in spoken and written (online) interaction. Paper presented, School of Humanities, Education and Social Science, Orebro University, Sweden, September.

Stokoe, E. (2011). Mediating and policing neighbour disputes: The ‘Conversation Analytic Role-play Method’ as an alternative to simulated communication training. Paper presented, School of Humanities, Education and Social Science, Orebro University, Sweden, September.

Stokoe, E. (2011). Mediating and policing neighbour disputes: The ‘Conversation Analytic Role-play Method’ as an alternative to simulated communication training. Paper presented, Department of English, Karlstad University, Sweden, September.

Stokoe, E. (2011). Studying gender in interaction: Methods for systematic analysis. Paper presented at Project EqualGrowth: Conditions for Egalitarian and Sustainable Growth. Karlstad University, Sweden, September.

Stokoe, E. (2011). Examining mediators’ communication roadblocks. Workshop presented, Belfast, September.

Stokoe, E. (2011). Social psychology and social interaction: Identities, simulation and application. British Psychological Society Social Psychology Section Mid-Career Award Lecture. Cambridge, September.

Stokoe, E. (2011). Examining mediators’ communication roadblocks. Workshop presented, Swale Mediation Service, September.

Stokoe, E. (2011). Examining mediators’ communication roadblocks. Workshop presented, Milton Keyes Community Mediation Service, September.

Stokoe, E. (2011). Police interviewing and the ‘Conversation Analytic Role-play Method’. Workshop presented at the Crime Academy, Metropolitan Police, Hendon, September.

Stokoe, E. (2011). Examining mediators’ communication roadblocks. Workshop presented, Lambeth Mediation Services, August.

Hepburn, A., & Stokoe, E. (2011). ‘Rapport’ in institutional encounters: The epistemic complexities of empathy, sympathy, affiliation and alignment and their consequences for ‘successful outcomes’. Paper presented, International Pragmatics Association Conference, Manchester, July.

Stokoe, E. (2011). Dealing with ‘-isms’ in neighbour mediation. Workshop presented to Conflict and Change, London, June.

Stokoe, E. (2011). Examining mediators’ communication roadblocks. Workshop presented at West Sussex Mediation Service, Billingshurst, May.

Stokoe, E. (2011). Examining mediators’ communication roadblocks. Workshop presented at Glasgow Community & Safety Services Mediation Service, Glasgow, April.

Stokoe, E. (2011). Conversations, categories, applications: Methods for analyzing interaction. Paper presented, Department of Child and Youth Studies, Stockholm University, April.

Stokoe, E. (2011). Narrative in interaction. Paper presented, Department of Child and Youth Studies, Stockholm University, April.

Stokoe, E. (2011). Moving forward with membership categorization analysis: Methods for systematic analysis. Paper presented, Institutionen för pedagogic, Uppsala University, April.

Stokoe, E. (2011). How to do the ‘Conversation Analytic Role-play Method’. Workshop presented at the School of Humanities, Education and Social Science, Örebro University, April.

Stokoe, E. (2011). The ‘Conversation Analytic Role-play Method’. A preliminary workshop presented to Alison Knight Training Consultancy and Peter Grimshaw Consultancy, Advanced Suspect Interview training, Leicestershire, April.

Stokoe, E. (2011). The ‘Conversation Analytic Role-play Method’. A preliminary workshop presented to the Crime Academy, Criminal Justice Faculty, Hendon, April.

Stokoe, E. (2011). Analyzing neighbour mediation calls: Implications for mediation practice and training. Workshop presented to US Superior Court Washington Alternative Dispute Resolution Service, March.

Stokoe, E. (2011). Analyzing neighbour mediation calls: Implications for mediation practice and training. Workshop presented to Dispute Resolution Program, John Jay College of Criminal Justice, New York, March.

Stokoe, E. (2011). Conversations, categories, applications: Methods for analyzing interaction. Paper presented, Teachers’ College, Columbia University, March. To view this lecture, click <<here>>

Stokoe, E. (2011). Neighbour disputes, mediation, and communication training: Using conversation analysis to develop alternatives to simulated role-play. Paper presented, School of Communication and Information, Rutgers University, March.

Stokoe, E. (2011). Examining mediators’ communication roadblocks. Workshop presented at Community Dispute Settlement Center, Cambridge MA, USA, March.

Stokoe, E. (2011). “Got up, went to the toilet, had a ****”: Communication, simulation, research and ‘the impact agenda’. Paper presented to CAMARG, Department of Social Sciences, Loughborough University, February.

Stokoe, E. (2011). Conversations, categories, applications: Methods for analyzing interaction. Paper presented to Centre for Languages and Linguistics, York St John University, February.

Stokoe, E. (2011). Analyzing neighbour mediation calls: Implications for mediation
practice and training. Workshop presented to Forth, Fife and Tayside SACRO Mediation Service, Perth, January.

·▪ ·  2010  ·▪ ·

Stokoe, E. (2010). Moving forward with conversation and membership categorisation analysis: New directions for systematic and applied research. Keynote presentation given, 7th Australasian Symposium on Conversation Analysis and Membership Categorization Analysis, Wellington, November.

Stokoe, E. (2010). Analyzing neighbour mediation calls: Implications for mediation
practice and training. Workshop presented to Conflict and Change, London, November.

Stokoe, E. (2010). Mediation and social interaction: Bridging academic and practitioner concerns and the developing of mediation training. Workshop presented at the Mediators’ Institute of Ireland Conference, Dublin, November.

Stokoe, E. (2010). Analyzing neighbour mediation calls: Implications for mediation
practice and training. Workshop presented to East Lothian Community Mediation Services, Edinburgh, September.

Stokoe, E. (2010). Application without compromise? Using conversation analysis to evaluate, and develop new types of, role-play training. Paper presented at the Department of English Studies, University of Stirling, September.

Stokoe, E. (2010). Application without compromise? Using conversation analysis to evaluate, and develop new types of, role-play training. Paper presented at the British Social Psychology Social Psychology Section Annual Conference, Winchester, September.

Stokoe, E. (2010). Analyzing neighbour mediation calls: Implications for mediation
practice and training. Workshop presented to MESH Community Cohesion Services, Sheffield, July.

Stokoe, E. (2010). Application without compromise? Using conversation analysis to evaluate, and develop new types of, role-play training. Paper presented at the International Conference on Conversation Analysis, Mannheim, July.

Stokoe, E. (2010). Categories, sequences, actions: “You know how men are”. Paper presented at the Symposium on Categories, Identities and Persons in Interaction, Loughborough, June.

Stokoe, E. (2010). Analyzing neighbour mediation calls: Implications for a new kind of
role-play training. Paper presented at Knowledge Exchange Workshop on Telephone Helplines, Edinburgh University, June.

Stokoe, E. (2010). Role-play training and simulated interaction. Presented to Department of Applied Linguistics, UCLA, May.

Stokoe, E. (2010. Workshop on conversation analysis and membership categorization analysis. Presented to Faculty of Education, University of Oslo, May.

Stokoe, E. (2010). Police interview training with role-play. Presented to Leicestershire Constabulary, March.

Stokoe, E. (2010). Identities in action: Analyzing conversation in institutional and ordinary settings. Talk presented, SALT Forum for Advanced Studies, Uppsala University, Sweden, February.

·▪ ·  2009  ·▪ ·

Stokoe, E (2009). “Tutorials are bollocks” and other things students say when watching television:
Social and educational identities in university students’ domestic and classroom interaction. Paper presented to CAMARG, Department of Social Sciences, Loughborough University, November.

Stokoe, E. (2009). Using a new kind of role play to understand the mediation of neighbour disputes. Workshop presented, Tower Hamlets Mediation Service, September.

Stokoe, E., & Benwell, B. (2009). The social in the educational and the educational in the social: University students’ interactions in ordinary and classroom settings. Plenary talk presented, British Association of Applied Linguistics, University of Newcastle, September.

Stokoe, E. (2009). “Have you been married, or…?” Eliciting relationship histories in speed-dating encounters. Paper presented, American Sociological Association Annual Conference, San Francisco, August.

Stokoe, E. (2009). “I’ve got a girlfriend”: Police officers doing self disclosure in their interrogations of suspects. Department seminar presented, School of Social Science, University of Aberdeen, July.

Stokoe, E. (2009). Interaction across the disciplines: Analyzing conversation in institutional and ordinary settings. Plenary talk presented, The Sixth Annual College of Arts and Science Postgraduate Conference, Aberdeen, July.

McCabe, S., & Stokoe, E. (2009). “Have you been away?” Holiday talk in ordinary and institutional interaction. Plenary paper presented, Critical Tourism Studies conference, Croatia, June.

Stokoe, E. (2009). Interaction in the community and the mediation of disputes. Workshop presented at Hillingdon Community Mediation, January.

Stokoe, E. (2009).  Interaction in the community and the mediation of disputes. Workshop presented at Tower Hamlets Mediation Service, January.

·▪ ·  2008  ·▪ ·

Stokoe, E. (2008). Interaction in the community: Racism and identity conflicts. Workshop presented to Swindon Borough Council, December.

Stokoe, E. (2008). How to analyse gender in interaction. Seminar presented at Women’s and Gender Research Group, Loughborough University, November.

Stokoe, E. (2008). “I’ve got a girlfriend”: Police officers doing self disclosure in their interrogations of suspects. Departmental seminar presented at University of Leeds, October.

Stokoe, E. (2008). Understanding the mediation of neighbour complaints. Workshop presented at the London Mediators’ Day, October.

Stokoe, E. (2008). “Girl – woman – sorry!”: On the repair and non-repair of consecutive gender categories. Paper presented at the American Sociological Association conference, Boston, August.

Edwards, D., & Stokoe, E. (2008). Anatomy of a neighbour complaint. Paper presented at ESRC Symposium on Conflict Resolution and Mediation in Talk-in-Interaction, Newcastle University, June.

Stokoe, E. (2008). Understanding mediation and neighbour disputes as social action. Workshop presented at Birkbeck College, London, April.

Stokoe, E. (2008). “Typical guy response”: Categorial reference and the construction of gendered contexts. Paper presented in the Panel [organized by Cecelia Ford and Joanna Thornborrow] Conversation analysis and other conceptions of context: Borders and bridges. Sociolinguistics Symposium, Amsterdam, April.

Stokoe, E. (2008). Self-disclosure in police interrogations. Paper presented in the Panel [organized by Michael Bamberg and Alexandra Georgakopoulou] Reflection, reflexivity and self-disclosure: Narrative and identity analysis at the cross-roads. Georgetown University Round Table, Washington, March.

Stokoe, E. (2008). Understanding mediation and neighbour disputes as social action. Workshop presented at Birkbeck College, London, February.

Stokoe, E. (2008). How neighbours talk: Challenging language. Paper/discussion presented at Centre for Psychosocial Studies /Community Resolve Mediation Community=Communication Seminar Series, Bristol, January.

·▪ ·  2007  ·▪ ·

Stokoe, E. (2007). How to capture and analyze gender. Paper presented, Department of Geography, Edinburgh University, November.

Stokoe, E. (2007). Asking silly questions in police interrogations. Paper presented, Department of Child Studies, Linköping University Sweden , May.

Stokoe, E. (2007). Conversation analysis and membership categorization analysis. Workshops presented, Department of Child Studies, Linköping University Sweden , May.

Stokoe, E. (2007). Doing actions with gender categories. Paper presented, Department of Sociology, Malarden University Sweden , May.

Stokoe, E. (2007). Asking silly questions in police interrogations. Paper presented, Department of Psychology, University of Strathclyde, March.

Stokoe, E., & Edwards, D. (2007). “Did you have permission to smash your neighbour’s door?”: Silly questions and their answers in police interrogations. Paper presented, Department of Sociology, University of California Santa Barbara, April.

Stokoe, E., & Edwards, D. (2007). Doing accusations and denials with identity categories. Paper presented, Pacific Sociological Association conference, Oakland CA, March.

Stokoe, E. (2007). Doing actions with gender categories. Paper presented, International Pragmatics Association conference, Göteborg, July.

·▪ ·  2006  ·▪ ·

Stokoe, E., & Edwards, D. (2006). Asking silly questions in police interrogations. Paper presented, Department of Sociology, University of York, October.

Stokoe, E., & Edwards, D. (2006). Reported speech as an environment for person references in neighbour complaints and disputes. Paper presented, International Conference on Conversation Analysis, Helsinki, May.

Stokoe, E. (2006). Gender categories and actions in talk-in-interaction. Invited paper presented at Cardiff University Centre for Language and Communication, March.

Stokoe, E., & Edwards, D. (2006). Understanding categories-in-practices: The case of neighbour disputes. Invited paper presented at Manchester Ethnography Group Seminar, Manchester Metropolitan University, January.

·▪ ·  2005  ·▪ ·

Stokoe, E. (2005). Analyzing gender-in-practices. Invited paper presented at Department of Sociology, University of Alicante, December.

Stokoe, E. (2005). Locating identity in neighbour dispute interaction. Invited paper presented at Department of Psychology, De Montford University Leicester, November.

Stokoe, E. (2005). Gender, ethnomethodology and reality analysis. Invited paper presented at BAAL/CUP Seminar “Theoretical and methodological approaches to gender and language study”, University of Birmingham, November.

Stokoe, E., & Edwards, D. (2005). The organization of person formulations in neighbour disputes and complaints. Paper presented, International Institute of Ethnomethodology and Conversation Analysis, Bentley College, Waltham, MA USA August.

Edwards, D., & Stokoe, E. (2005). God helps those who help themselves: Self-help as a topic in calls to neighbour mediation centres. Paper presented, International Pragmatics Association Conference, Riva del Garda, July.

·▪ ·  2004  ·▪ ·

Stokoe, E.H. (2004). Neighbour disputes as non-familial intimate relationships across the life-course. Invited paper presented, Centre for Research on Families and Relationships, ESRC Seminar series, University of Southampton, December.

Stokoe, E.H. (2004). Mothers, single women and sluts: Gender, morality and membership categorization in neighbour disputes. Department seminar presented at Department of Social Sciences, Tampere University, Finland , September.

Stokoe, E.H. (2004). Doing gender, doing categorisation: Developments in language and gender research. Workshop presented at Department of Social Sciences, Tampere University, Finland , September.

Stokoe, E.H. (2004). Gender and discourse, gender and categorization: Current developments in language and gender research. Invited paper presented, Centre for Interdisciplinary Gender Studies, University of Leeds, Feburary.

·▪ ·  2003  ·▪ ·

Stokoe, E.H. (2003). Doing gender, doing categorization: Exploring the possibilities of membership categorization analysis for language and gender researchers. Poster presented, IGALA Conference: Perception and Realisation in Language and Gender Research. LSA Institute, Michigan, June.

Stokoe, E.H.  (2003). Membership categorization analysis. Workshop presented at Department of Child Studies, Linkoping University, Sweden , June.

Stokoe, E.H. (2003). Doing gender, doing categorisation: Developments in language and gender research. Department seminar presented at Department of Child Studies, Linkoping University, Sweden , June.

Stokoe, E.H. & Hepburn, A. (2003). “You can hear a lot through the walls”: Noise complaints, neighbouring and the construction of abuse in mediation and helpline interaction. Paper presented, Critical Psychology, Bath, August.

Benwell, B.M. & Stokoe, E.H. (2003). University students resisting academic identity. Invited paper presented, Oral Communication in an Educational Context. Westminster, July.

Stokoe, E.H. (2003). Mothers, single women and sluts: Gender, morality and membership categorization in neighbour disputes. Paper presented, University of West of England , Bristol, April.

Stokoe, E.H. (2003). Doing gender, doing categorization: Exploring the possibilities of membership categorization analysis for feminist researchers. Invited paper presented, Sheffield Hallam University, April.

Stokoe, E.H. (2003). University students resisting academic identity. Invited paper presented, Department of Psychology, University College Northampton, June.

·▪ ·  2002  ·▪ ·

Benwell, B.M. & Stokoe, E.H. (2002). Resisting academic identity as gendered performance? Evidence from university tutorial discourse. Paper presented British Association of Applied Linguistics Conference, Cardiff, September.

McCabe, S. & Stokoe, E.H. (2002). Reformulating place: Place, space and identity in tourist narratives. Paper presented, International Conference on Conversation Analysis, Copenhagen, May.

McCabe, S. & Stokoe, E.H. (2002). Place, space and identity in tourist narratives. Paper presented, Tourism Research 2002: An International Interdisciplinary Conference, Cardiff, September.

Stokoe, E.H. (2002). Mothers, single women and sluts: Gender, morality and membership categorisation in neighbour disputes. Paper presented, British Psychological Society Annual Social Psychology Section Annual Conference, University of Huddersfield, September.

Stokoe, E.H. (2002). Gender, morality and membership categorization in neighbour disputes. Paper presented, Open University Discourse Group, June.

·▪ ·  2001  ·▪ ·

Abell, J. & Stokoe, E.H. (2001). Neighbourhood communities in dispute: Invoking mentality to legitimise exclusion in neighbour mediation. Paper presented, British Psychological Society Social Psychology Section Annual Conference, University of Surrey, July.

Benwell, B.M. & Stokoe, E.H. (2001). Tutors’ constructions of discussion tasks in university tutorials. Paper presented, British Psychological Society Developmental and Education Sections Joint Annual Conference, University College Worcester, September.

Smithson, J. & Stokoe, E.H. (2001). Discourses of flexibility and work-life balance: From equality to diversity? Paper presented, Gender, Work and Organisation Conference, Keele, July.

Smithson, J., Stokoe, E.H. & Coupland, C. (2001). The future is female? Constructing gender in organisational talk. Paper presented, British Psychological Society Centenary Conference, Glasgow, April.

Stokoe, E.H. & Abell, J. (2001). Mobilising gender in situated moral reasoning: A membership categorisation analysis of neighbour disputes. Poster presented, British Psychological Society Centenary Conference, Glasgow, April.

Stokoe, E.H. & Smithson, J. (2001). Gender and sexuality in talk-in-interaction: Considering conversation analytic perspectives. Paper presented, British Sociological Association Annual Conference, Manchester Metropolitan University, March.

Stokoe, E.H., Wallwork, J. & Petkova, B. (2001). Space invaders: Boundaries, identities and uncertainty in neighbour disputes. Paper presented, British Psychological Society Social Section Annual Conference, Social Psychology European Research Institute, Surrey, July.

Stokoe, E.H. (2001). Exploring the links between gender and interaction: Considering different theoretical approaches. Paper presented, University College Worcester Research Week, March.

Stokoe, E.H. (2001). Gender and sexuality in talk-in-interaction: Considering conversation analytic perspectives. Paper presented, Open University Discourse Analysis Group, March.

Stokoe, E.H. (2001). Gender relevance in discursive interaction. Paper presented, Department of English Studies Communication Seminar, University of Stirling, April.

Stokoe, E.H. (2001). Narrative-in-interaction: A conversation analytic approach to storytelling. Keynote paper presented, Narrative Workshop II, Kings College, Cambridge, October.

·▪ ·  2000  ·▪ ·

Andrews, K. & Stokoe, E.H. (2000). The denial of institutional racism in the British Press: A critical discourse analysis of the Stephen Lawrence Case. Paper presented, British Psychological Society Social Psychology Section Annual Conference, Nottingham Trent University, September.

Howell, T.L. & Stokoe, E.H. (2000). Constructing and resisting age in mature students’ identity talk. Poster presented, British Psychological Society Social Psychology Section Annual Conference, Nottingham Trent University, September.

Kelly, J. & Stokoe, E.H. (2000). Doing, undoing and not doing gender in male transvestites’ discourse. Poster presented, British Psychological Society Women and Psychology Section Annual Conference, University of Dundee, July.

Taylor, L. & Stokoe, E.H. (2000). Women and club culture: Resisting and adopting (gendered) subject positions. Poster presented, British Psychological Society Women and Psychology Section Annual Conference, University of Dundee, July.

·▪ ·  1999  ·▪ ·

Binding, C. & Stokoe, E.H. (1999). The discursive construction of eating disorders in the popular media. Paper presented, British Psychological Society Psychology of Women Section Annual Conference, Manchester Metropolitan University, July.

Stokoe, E.H. (1999). Beyond deficit, dominance and difference: Revisioning the links between gender and discourse. Short paper presented, British Association of Applied Linguistics / Cambridge University Press Seminar, Open University, October.

Stokoe, E.H. & Smithson, J. (1999). Making gender relevant: The construction and negotiation of gender categories in discourse. Paper presented, Talking Gender and Sexuality Symposium, Aalborg University, Denmark , November.

Stokoe, E.H. (1999). Beyond deficit, dominance and difference: Revisioning the links between gender and discourse. Paper presented, Psychology Department at Liverpool John Moores University, December.

·▪ ·  1998  ·▪ ·

Stokoe, E.H. (1998). Women’s talk, men’s talk and feminist sociolinguistics: Why we shouldn’t be searching for gendered speech styles. Paper presented, Women’s Studies Research Group, Loughborough University, October.

Abell, J. & Stokoe, E.H. (1998). Princess Diana’s dilemmas: The rhetorical organisation of identity, facticity and authenticity in interview talk. Paper presented, British Psychological Society Social Psychology Section Annual Conference, University of Kent, September.

Hardy, F. & Stokoe, E.H. (1998). Vicious with their tongues: Stories from female ‘bullies’ and ‘victims’ of bullying. Paper presented, British Psychological Society Women and Psychology Annual Conference, University of Birmingham, July.

Montague, J. & Stokoe, E.H. (1998). The conversational construction of older women’s relationships: Context, time and development. Paper presented, British Psychological Society Women and Psychology Annual Conference, University of Birmingham, July.

Stokoe, E.H. (1998). ‘Cooperative’ women and ‘competitive’ men? A critical analysis of gender and interaction.  Paper presented, British Psychological Society Women and Psychology Annual Conference, University of Birmingham, July.

Watson, C. & Stokoe, E.H. (1998). Representations of rape in mediated discourse. Paper presented, British Psychological Society Women and Psychology Annual Conference, University of Birmingham, July.

·▪ ·  1994-1997  ·▪ ·

Stokoe, E.H. (1997). Linking language and gender: A discursive approach. Poster presented, British Psychological Society Annual Social Psychology Section Annual Conference, University of Sussex, Brighton, September.

Stokoe, E.H. (1997). The social construction of gender categories in academic discourse. Paper presented, British Psychological Society Women and Psychology Annual Conference, Loughborough University, July.

Stokoe, E.H. (1997). The production of topicality in small group discussion: An illustration from higher education. Paper presented, British Psychological Society Education Section Annual Conference, Warwick, November.

Stokoe, E. (1995). Talking and learning in small groups: Exploring women and men’s discourse in higher education. Paper presented, British Psychological Society Women & Psychology Annual Conference, University of Leeds, July.

Stokoe, E. (1994). Undergraduate seminar groups: Women and men talking together – which sex benefits most? Poster presented, British Psychological Society Scottish Branch International Conference for Group and Interactive Learning, University of Strathclyde, September.