Centre for Service Management

News and Events

30 May 2018

Doctoral researcher Araz Zirar visited the Indian Institute of Technology

Araz Zirar

On 2nd of April 2018, Araz Zirar visited the Indian Institute of Technology – Delhi  (IIT Delhi).

The purpose of the visit was to attend a two-day workshop and kick start a collaborative research project with Professor Ravi Shankar entitled: Exploring how organisations orient the human element of service delivery operations in Indian service sector.

Araz successfully secured the funding (£2000) from the SBE Research Mobility fund for the purpose of that visit.

Further details can be find here