CSM Director publishes in the Journal of Business Research
Professor Thorsten Gruber has had his article on 'Collaborative Consumption' published in the prestigious Journal of Business Research.
12 February 2018
This section will keep you up-to-date with all the latest news and updates regarding the Centre for Service Management.
CSM Deputy Director Dr Ian Hodgkinson has had his article “Toward a Public Service Management: Past, Present, and Future Directions” (with Claire Hannibal, Byron Keating, Ros Chester Buxton, & Nicola Bateman) published in Journal of Service Management.
31 October 2017
The Centre for Service Management recently hosted a workshop bringing together thought leaders, established academics, early-career researchers and professionals to discuss the important topic of service innovation in emerging markets.
8 March 2017
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