Post services
We manage the university mandatory contract for postal services
We manage all incoming and outgoing mail and parcels to the East Midlands campus.
We provide a collection and delivery service for staff and campus partners with tracking via our Parcel Tracker software.
After the courier has dropped off your parcel with us, we process it into our secure storage and you will receive an automated email from no-reply@getparceltracker.com advising you of the upcoming delivery to your defined drop off location (where the blue mail bag goes)
In the event you do not receive these emails, please check your Junk Folder.
Christmas Postal Dates from the Loughborough Campus
| Date | Service |
| Wednesday 17 December | 2nd Class |
| 2nd Class Signed For | |
| Friday 19 December | 1st Class |
| 1st Class Signed For | |
| Royal Mail Tracked 24® | |
| Royal Mail Tracked 48® | |
| Special Delivery Guaranteed® | |
| Tracked Returns® 48 (to arrive back with the sender before Christmas) | |
| ParcelForce Worldwide - UK inland services - express48 |
Last collection from the Loughborough Campus is at 4pm every weekday that we are open
DHL postal dates vary per country. Please get in touch via print@lboro.ac.uk to check dates with us
Staff post services
As a member of staff, when can I expect my mail and deliveries to be dropped off at my building?
We provide a morning and afternoon delivery service, delivering to East Park in the morning and West Park in the afternoon. The dividing point is the Herbert Manzoni Building.
Where are the Delivery Drop Off Locations and where does my location feature on the round?
The Delivery drop Off Locations are defined by customer type.
The Bag Number relates to the reference we use for billing.
When will you process my outgoing mail?
Once your blue mail bag arrives back into the Herbert Manzoni Building, we will prioritise all outgoing mail to ensure that all Royal Mail and courier time critical services are honoured.
If your outgoing mail is urgent, please visit the Herbert Manzoni counter and our team will process your mail straight away.
When will you deliver my print job?
All print deliveries that are small enough for the blue mailing bags will be delivered in the morning and afternoon rounds, providing they are prepped and ready to go in time.
The deadline for inclusion in the morning round is 10am.
The deadline for inclusion in the afternoon round is 12 noon.
Any items for delivery that fall after the blue mail bags have left the Herbert Manzoni Building will be delivered in the next day’s rounds or can be collected from the Herbert Manzoni Counter.
This includes all Online Shop deliveries and all bespoke print requests sourced via our Accounts Team.
If the size and/or weight of your print job creates a manual handling risk to our operatives, we will deliver these items when we can but encourage our customers to collect where possible and when urgent.
When collecting, customers must never enter the loading bay area without prior arrangement via print@lboro.ac.uk. This ensures we employ full risk management as the loading bay area is defined as high risk.
Will you deliver my lecture notes to my lecture room?
No. We no longer deliver to specific rooms.
All deliveries are made to the single Delivery Drop Off Location within your building or department.
Delivery Drop Off Locations are easily identified by our grey, yellow and white sign.
Can members of staff have personal items delivered to campus?
No. We request that personal deliveries do not get delivered to campus
This helps us to manage the capacity of our services and prevents the loss of personal deliveries across the site
Post services for everyone
Amazon
In the event you need your parcel out of hours you can direct your delivery to the Amazon lockers on campus:
- BALLER - Students' Union
- REIJS - Students' Union - Purple Onion Shop
Counter service
Our counter service in the Herbert Manzoni Building operates a range of postal services
We sell Royal Mail, DHL and Parcelforce services.
Unfortunately, as we are not a Post Office, we cannot provide any proof of postage receipts, nor can we scan your return label QR code or barcode. These must be processed at the Post Office or selected returns shop/locker.
We strongly recommend using signed for or tracked services for valuable items.
Collection services
The Mailroom provides collection services for several well-known carriers.
We have an arrangement with the following providers:
Delivery timescales, destinations and prices are available on each carrier website. Please ensure your mail is suitably packaged for collection.
All carriers collect by 4pm each weekday, but times may vary.
We do not accept returns via:
- Doddle
- Hermes
- Collect+
- Pass my parcel
- Evri
- Yodel
Variable data and mail preparation
We can take in your complex data and turn it into a mail merged file, print it and pull together designed mailing contents for you to create a single output piece for posting across the world.
Examples of previous jobs include:
- Postcards with mail merged addresses and pre-paid postage identifiers within the artwork
- Mail merged printed envelopes containing a mix of literature including filled folders
- Newsletters
- Personalised marketing campaigns
This service is available to students, staff and campus partners.
Contact us to discuss your requirements.