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Dr Clive Trusson BA(Hons) Humanities (CNAA/Lancashire Polytechnic), MA Modern History (Nottingham), PGCE (Nottingham Trent), Chartered FCIPD by Professional Assessment of Competence (Nottingham Business School), PhD Management (Loughborough)

Photo of Dr Clive Trusson

Lecturer in Human Resource Management and Organisational Behaviour

Before starting his academic career, Clive enjoyed a fulfilling career working in IT and in Learning and Development.  He started his career at the Inland Revenue, where he was selected for training as a COBOL programmer. After six years working at the Revenue’s mainframe site in Telford, he relocated to Nottingham and subsequently worked at Experian for eight years in various IT technical, learning and development and operational management roles. During this time he developed expertise in IT Service Management and subsequently worked as an accredited trainer in this field.  Whilst studying for a PhD at Loughborough University School of Business and Economics – gained in 2013 for his study of IT service support workers – he taught, personal effectiveness, information management and research methods. After a spell as Senior Lecturer in HRM/D at University of Lincoln, he returned to Loughborough in February 2016.

Clive’s research interests lie in the areas of IT service management, the experience of work and people development.

Trusson, C., & Woods, F. (2017). ‘An end to the job as we know it’: how an IT professional has experienced the uncertainty of IT outsourcing. Work, Employment and Society. doi: 10.1177/0950017016656320

Russell, B., Trusson, C., & De, S. (2016). The ambiguities of 'managed professionalism': working in and with IT. In Wilkinson, A, Hislop, D, Coupland, C (ed) Perspectives on Contemporary Professional Work: Challenges and Experiences (pp. 165-186).

Trusson, C. R., Doherty, N. F., & Hislop, D. (2014). Knowledge sharing using IT service management tools: Conflicting discourses and incompatible practices. Information Systems Journal, 24(4), 347-371. doi:10.1111/isj.12025

Trusson, C.R. (2013) ‘Resigned Robots and Aspiring Artisans: A Conceptualization of the IT Service Support Worker’, PhD Thesis, Loughborough University. Available at:

Trusson, C. R. (2011). Making Qualitative Research Accessible and Acceptable in the Scientific Management Arena: a Life-world perspective. ENQUIRE (Nottingham), 6, 50-74.