GaWC Research Bulletin 247

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A later version of this Research Bulletin has been published in Geoforum, 40 (5), (2009), 800-808, under the title 'The "War for Talent": The Gatekeeper Role of Executive Search Firms in Elite Labour Markets'

doi:10.1016/j.geoforum.2009.02.001

Please refer to the published version when quoting the paper.


(Z)

The Fickle ‘War for Talent’: Unpacking the Gatekeeper Role of Executive Search Firms in Elite Labour Markets

J.R. Faulconbridge*, J.V. Beaverstock**, S. Hall** and A. Hewitson*

 

Abstract

Recent years have been characterised by the increasing encroachment into policy and academic debates of discourses describing knowledge and weightless economies and an associated ‘war for talent'. In this paper we argue that these current discourses and their description of ‘talent' and the challenge of finding it fail to do full justice to the complexities of contemporary elite markets. We argue that the rise of executive search firms, headhunters, as labour market intermediaries and their tactics for defining and managing contemporary elite labour recruitment practices is too often ignored. We show that executive search firms control elite labour recruitment processes through two forms of power-relation: one in the labour management process where relations between clients and executive search firms are structured by power resources constructed over time; and one in the labour market itself where definitions of talent are promulgated by search firms, thus determining who does and does not classify as a talented individual and who is admitted to the networks that provide access to elite executive positions. Building on insights from interviews with headhunters in Europe we reveal the strategies producing these positions of power. This leads us to suggest that geographers need to pay more attention to the role of discourses in the construction of power relations and the role of geography as a resource that is empowering but also disempowering.

Keywords Executive Search; Headhunters; elite labour; knowledge economy; power

 


Introduction

Recent years have been characterised by the increasing encroachment into policy and academic debates of discourses describing knowledge (Leadbeater, 1999) and weightless economies (Quah, 2001). A cornerstone of such discourses is the importance of flexible, talented labour as a central factor of production that maintains the competitiveness of firms and places in the digital age of contemporary globalization (DTI, 1998; Florida, 2002; UNCTAD, 2004). This has been discussed in relation to economic activities from Formula I racing (Henry and Pinch, 1999) to financial services (The Corporation of London, 2003) to high-technology (Saxenian, 2006). Meanwhile and somewhat related to this turn, Thrift (1997) has argued that the behaviour of firms is increasingly defined by a ‘cultural circuit of capitalism'. This is a “circuit which is now self-organising, is responsible for the production and distribution of managerial knowledge to managers. As it has grown, so have its appetites. It now has a constant and voracious need for new knowledge. Chief amongst the produces of the managerial discourse are three institutions: business schools, management consultants, and management gurus” (Thrift, 1997, 34). The ‘knowledge worker' is one of the central components of the discourses Thrift describes.

The importance of executive talent perhaps became most apparent when a group from management consultants McKinsey & Co. produced a report in which they declared that there was ‘A war for talent' (see Michaels et al., 2001). The future success of firms was, according to this report, set to be defined by the ability to find, recruit and retain the most talented executives who could provide inspirational leadership and drive innovation and ultimately profitability in a knowledge-based economy. As a result more and more interest has developed in the dynamics of elite labour markets. Fortune Magazine (2006) reported in an article entitled, ‘Resurgence of the war for talent' that management consultants have warned businesses that “77% of companies say they don't have enough successor to their current senior managers [and] the talent shortage will probably get worse. The allure of being a corporate executive may be fading”. On the surface, then, the message is clear: the main challenge for the firm in contemporary elite labour markets is finding talent because “the world's most valuable commodity is getting harder to find” (Economist, 2006, 11).

In this paper we argue that the current discourses that describe ‘talent' and the challenge of finding it fail to do full justice to the complexities of contemporary elite markets. We argue that the rise of executive search firms, headhunters, as labour market intermediaries and their tactics for defining and managing contemporary elite labour recruitment practices is too often ignored. This is significant in a process-related sense because headhunters have manufactured themselves a position of power in elite labour recruitment that allows them to actively regulate labour markets. It is also significant because the activities of headhunters are integral to defining the nature of ‘talent' in the contemporary economy.

In developing this argument we conceptualise contemporary elite labour recruitment as a network process and, by drawing on earlier descriptions of the old boys network (Michie, 1991) and embedded networks of weak ties (Grannovetter, 1993), argue that executive search firms act as new and powerful governance agents in the networks that influence the present-day movement of talent. Taking inspiration from Grabher's (2006) recent intervention that highlights the importance of recognising governance forces in networks, allows us to show that executive search firms control elite labour recruitment processes through two forms of power-relation: one in the labour management process where relations between clients and executive search firms are structured by power resources constructed over time; and one in the labour market itself where definitions of talent are promulgated by search firms, thus determining who does and does not classify as a talented individual and who is admitted to the networks that provide access to elite executive positions. This creates a situation that is reminiscent of the exclusive and powerful elite networks of labour recruitment of the past, something missing in discourses that suggest ‘open' and meritocratic elite labour markets in the contemporary knowledge economy where finding talent is the main problem. Building on these points and examination of the way headhunters develop the resources that create these positions of power allows us to develop a theoretical argument about the importance of, first, discursive strategies in the engineering of an exclusive role for headhunters in elite labour recruitment processes; and, second, the significance of geographically inscribed power relations in which geography can act as an empowering and disempowering resource.

The rest of the paper develops these arguments as follows. After this introduction we provide a discussion of the symbiotic, entangled and reproductive relationship between elite labour markets and executive search firms, thus teasing out the ‘pure' intermediary influence of headhunters. We then conceptualise this process as producing a ‘new boys network' that influences elite labour recruitment. The empirical section then draws upon interviews conducted with 50 executive search researchers and consultants in 21 of the leading executive search firms in Europe and the professional bodies representing these firms. Interviews took place between June 2006 and March 2007 in Amsterdam, Brussels, Frankfurt, London, and Paris and, with the exception of one interview, were all recorded and fully transcribed. Interviewees ranged from the most senior executives (often the founders of a firm) to mid-ranking partners and junior researchers. A member of the project team also attended the Association of Executive Search Consultants Annual Researchers Conference in London in September 2006 and the same organisation's Annual European Conference in Frankfurt in November 2006. This allowed participation in and observation of discussions about the industry. The analysis presented is based on insights from these datasets into the way firms have gone about manufacturing their position as labour market intermediaries in the European context and the way candidates are assessed and geographically ‘categorised' by firms as part of the search and selection process. This allows us to show that executive search firms use their power and geographical knowledge to reproduce their own position of power in elite labour markets and the powerful positions of others, something which suggests elite labour markets are hierarchically governed and a modern replication of traditional ‘old boys' (sic) networks. The concluding section considers the significance of these findings in relation to debates about power as well as elite labour mobility.

Elite Labour Markets and Executive Search Firms

The emergence of the idea that talent and ‘knowledge workers' are the drivers of economic success can be attributed to two significant changes in the economy over the past fifty years. First, and most structurally, has been the changing role of the so-called ‘developed' nations in the global economy (see Dicken, 2007; Massey, 1995). The initial rise of low-skilled manufacturing activities in ‘developing' countries and more recently research and development activities in the first-wave newly industrialised nations has led to calls for countries with long-histories of manufacturing to ‘move up the value chain' and focus upon knowledge-intensive industries (DTI, 1998). Related to this, the rapid emergence of post-industrial economies in the ‘developed' world, characterised by rapid growth in producer and consumer services (Bryson, Daniels and Warf, 2003) and high-value technological industries (Saxenian, 2006), has fuelled the global demand for executive and highly-specialised, elite labour. This is particularly true in places like the global cities (Sassen, 2001), international financial centres (Beaverstock, 2006) and technological clusters (Saxenian, 2006). This emergence of new service and technological industries has, at the same time, created the conditions for global elite labour markets as worldwide demand is fuelled by new types of senior leadership, scientific and fee-earning occupations which didn't exist ten or twenty years ago (Jones, 1989). For example, in an industry like accounting, diversification over a twenty year period has changed the audit dominated labour market, to one of audit and corporate finance, taxation, consulting and, even executive search (Beaverstock, 2007).

Second, what might be called the neo-liberalising of labour markets has led to a readjustment in the behaviours of employers and employees alike (Herod, 2000; Peck, 1996). This process, which has bitten most in the past two decades, has multiple facets that we cannot fully explore here. Most significant for our argument, however, is the effect on labour mobility. An important tenet of neo-liberal policies is free labour markets and unrestrictive labour regulations in which responsibility for success lies with the individual rather than the state or their employer. As Finlay and Coverdill (2000) argue, since the late 1970s in the USA and more recently the UK and other parts of Europe and the world, one effect of this has been the weakening of ties between employers and employees1. This is a result of both the growing ability and willingness of employers to dismiss workers and at the same time an increasing willingness of employees to change jobs frequently so as to progress their career. This has often replaced the ‘job for life' culture, although variants of this do still exist in a number of countries. Consequently the idea of the ‘internal labour market', where firms promote to the leadership ranks from within, has withered with, instead, the worldwide search for talent becoming a major preoccupation of managers in transnational corporations.

Fluid Labour Markets?

The initial analysis of the contemporary conditions of elite labour markets would suggest a geographical fluidity unhindered by regulation and favouring those with ‘talent' however defined. This, we contend, is far from the case. A critique of ‘free' labour markets could be made based on a discussion of the regulatory hurdles to the free movement of labour (see for example Neumayer [2006]). However, most pertinent in relation to our interest in executive search firms is the falsity of the neo-liberal market ideal of buyers and sellers (employers and employees) negotiating in a free and open markets. A number of important labour intermediaries have emerged, with temping agencies at the ‘bottom' unskilled end of the market (Peck and Theodore, 2001; Peck et al. 2005; Ward, 2004) and executive search at the ‘top', elite skilled end of the market (Faulconbridge et al., 2008; Finlay and Coverdill, 2000; Jenn, 2005). It is work on temping that has provided the seminal contribution to our understanding of this phenomenon and its implications for labour market dynamics.

As Peck and Theodore (2001, 476) discuss, temp agencies as intermediaries in labour markets are “both an orchestrator and a beneficiary of the explosion in contingent employment”. In the context of our discussions here this means “temp agencies are more than passive beneficiaries of these trends in industrial (re)organization. They actively shape the growth in contingent labor through their role controlling virtues of workforce flexibility” (Peck and Theodore, 2001, 477). Such intermediaries have, then, engineered themselves a space in neo-liberal labour markets and now fulfil a role that, whilst unanticipated in a perfect market scenario, is incredibly powerful. As Theodore and Peck (2002) note, the strategy of these agencies is innately geographical, reconstituting itself so that firms can become embedded in different cities and states are operate effectively. Indeed, Ward (2004) documents how temp agencies have also successfully proliferated and adapted both the logic of contingent labour but also their intermediary role as part of an internationalisation process that has produced ever-growing demand in countries outside of the US and UK heartlands of leading firms.

We make a similar argument here in relation to executive search firms but in doing so refer to the opposite end of the market – elite, permanent labour (which we define further below) – and focus specifically on: (a) the new power relations associated with the emergence and legitimation of search firms; and (b) the effects of headhunters new governance role on definitions of and the mobility of ‘talented' elite labour.

Elite Labour Markets, Executive Search Firms and Power-laden Networks

Here we take elite labour to be defined as workers fulfilling positions at the pinnacles of organizational hierarchies (e.g. chief executives, chief financial officers) or specialist skilled roles (e.g. in the oil and gas industry; Chinese equity analysts; research and development scientists in particular niches of the bio-tech sector etc). Executive search firms distinguish themselves from temping agencies and other search agencies through their focus upon the locating and recruiting of such elite labour (table 1 notes the major global players in the industry). Rather than acting on a contingent basis like many temp agencies and middle-management recruiters do (payment of completion of task) retained executive search firms set their fees in advance, usually demanding payment of fifty percent up front and fifty percent at the end of the project (Jones, 1989). This typically means a fee of equivalent to one third of the first year salary of the recruited executive. These firms never work on projects where the minimum first year salary of a candidate is below £100,000 (Jenn, 2005). Hence salary ultimately defines elite labour in the eyes of these firms.

By 2004, Jenn (2005) estimates that the executive search industry's revenues were worth US$2,500m. Many of the firms are partnerships and as such do not publish details of annual turnovers. However selective self reporting of turnover by firms and proxy measures such as office numbers can be used to reveal impressive growth in the industry throughout the 1990s. For example, between 1980 and 2006 the number of European offices of the fifty largest international firms grew from 50 to 871 (Beaverstock et al., 2006). Most of this growth took place, however, between 1990 and 2000 since when a recovery and reorientation period has been necessary to offset the damage caused by the dot.com bust. For example, one of the leading firms, Korn Ferry, saw revenue grow from US$315m in 2000 to only US$328m in 2005 (Executive Grapevine, 2000; 2005).

Table 1. The top ten transnational executive search firms ranked by worldwide revenue (US$)
Source: Executive Grapevine (2005)

Firm

Worldwide revenues (US$)

No. European offices

No. worldwide offices

 

No. Consultants

MRI Worldwide

680

54

65

4500

Korn/Ferry International

402

23

73

426

Heidrick & Struggles International

375

22

58

297

Spencer Stuart

362

19

49

292

Egon Zehnder International

336

28

59

290

Russell Reynolds Associates

268

12

33

133

Ray & Berndtson

147

28

50

300

Amrop-Hever

135

40

78

264

Globe

130

20

15

N/A

EMA Partners

76

0

42

130

 

The ‘headhunting' practice of these firms itself has been described in detail elsewhere (Finlay and Coverdill, 2000; Jenn, 2005). Here, then, we focus solely on the elements most pertinent to our argument. As a result of the desire to transform the executive search industry into a scientific activity, a number of business processes have emerged which are designed to make the whole search and selection activity transparent and methodological rigorous in line with new risk cultures (Beck, 1992). The chronology of the search process can thus be characterised as follows:

  • Mapping the market – using a researcher and consultant's knowledge and contacts to list competing firms where suitable candidates could be found and seek out background information and contacts for these individuals.
  • Using the firm's database to search for suitable candidates.
  • Sourcing – using known contacts and individuals in the firm's database to elicit recommendations for possible candidates.

These strategies of the modern-day headhunter produce the networks that define elite labour recruitment. In order to be successful in elite labour markets candidates need to be known to search consultants and/or part of their database and/or connected to individuals connected to headhunters. Of course, it is not particularly new to suggest elite labour mobility involves negotiating a power-laden network. The origins of the suggestion can be traced back to the idea of the ‘old boy network' in the City of London and the way school and club ties and family nepotism determined the career path of an individual (Leyshon and Thrift, 1997; Michie, 1999). Indeed, one of the main discourses associated with the war for talent has been the need to destroy such networks because of their inefficiencies and inability to recruit the ‘best' talent (Jones, 1989). Granovetter (1983) similarly described how the ‘strength of weak ties' and the network social capital of an individual was instrumental in finding a job in the 1970s. Again, recent developments such as the Internet have challenged the foundations of this argument, with forms of search and network formation that were impossible in the past now enabled by new technologies. Yet our research suggests that hierarchical, restrictive network practices have actually been reproduced in contemporary elite labour markets because of the way executive search firms operate.

Conceptualising Executive Search Firms as Governance Agents

According to our research, both potential candidates and headhunters continue to understand elite labour markets, at least in part, as sophisticated networks. This is mainly because recruitment still occurs through the consultant's network, something now more extensive thanks to the internet and the databases of search firms, but something that is still ‘exclusive' and in need of penetration by candidates in new and important ways. Of course, as Dicken et al. (2001) suggest, it is essential to recognise all networks as socio-spatial constructions, not simply as connections or pipelines. This means analysing the various actors, technologies and social, cultural and political influences upon entrance into and action within a network. In terms of our discussion here, the elite labour recruitment mediated by executive search firms might be conceptualised as such a network because, firstly, the knowledge, databases and sourcing described above produce an infrastructure that creates connections between clients (employers) and candidates (potential employees). For candidates entrance into these networks is essential. As Ibarra and Hunter (2007) argue, successful executives are defined by their ability to develop and maintain such ‘personal' networks which can then be used to enhance their career and open doors through the development of new contacts and relationships. This reflects in many ways the strength of weak ties that Granovetter described (1983). However, in the case of contemporary elite labour networks entrance into the network also requires the performance of certain idealised behaviours which are socially and culturally constructed and associated with the ‘ideal' candidate. This, then, is our second reason for using the network metaphor.

The ‘model' candidate is defined and controlled by researchers and consultants in firms who act as gatekeepers to the network. In effect we argue that to understand contemporary elite labour recruitment requires us to understand the factors influencing whether a candidate can successfully makes contact with a potential employer, something ultimately determined by whether an individual is able to acquire the appropriate social and cultural capital that allows them become part of and function within the headhunter's network. This, we suggest, lies at the heart of the emergence of the ‘new' boy's network that is used to recruit executives in the contemporary knowledge economy. We understand executive search firms' roles within ‘new' elite labour networks to be, then, “a specific mode of governance” (Grabher 2006:167). Grabher claims that networks are too often viewed as somewhat benign, democratic, innovative formations and that there is often a failure to theorise the full complexities of network processes. In particular, according the Grabher, recognition of the way networks can be exclusive and restrictive is needed. “Notions like the tertius gaudens (the third who benefits) and ‘structural equivalence' [that] exemplify the critical role of network position and structure and fundamentally depart from the cohesion-fixated ideas of networks” (Grabher, 2006, 165).

The cases of elite labour market networks and the governing role of headhunters help to develop this argument by fleshing out the way governance roles are defined and the power relations these roles produce. As Allen (2003) argues, power is a relational construct and emerges because of the practices and resources used to produce certain forms of relationship between individuals and groups. Depending on how resources such as money, ideas and technology are used, and importantly how others respond to these resources, different types of power relation emerge. This ranges from domination (imposed power) to manipulation (power created through the concealment of intent when developing relationships). Below we show how executive search firms have effectively developed relations of authority (claimed and conceded power based on a willingness by others to recognise and accept control by an agent) that allow them to act as intermediary governance agents in elite labour networks. This has, in some senses, parallels to Foucault's concept of governmentality (1991). In effect we unpack Executive search firms' ‘art of governmentality' as they strive to institutionalise their role in elite labour markets. We then also show the way that the activities of headhunters provides resources to certain candidates in elite labour market, rendering them dominant (power gained because of an imposed form of conduct/identity) as a result of their geographical biographies and experience. Together these two forms of power define the contemplator geographies of elite labour markets.

Authority to Search: Manufacturing the Role of Executive Search Firms in Elite Labour Markets

Changing conceptions of labour market behaviour on the part of employers and employees have acted as one of the most significant spurs for the development of the executive search industry. This has produced a new generation of workers that accept the need to move between employers to develop their career. Similarly corporations are now familiar with the ‘war for talent' this has created. As one executive search consultant noted:

“It is a generational thing, in this day and age information flows across markets so readily and there is a fundamental supply and demand problem of management talent all over the world…the opportunity for advancement often comes in from the places where you are not, those who are sophisticated about their careers they understand how to function in this world (Consultant, Frankfurt).

For executive search firms this change acts as the context for the development of a position of authority in elite labour recruitment networks. Like temping agencies, headhunters need to be active institutional agents in the creation of their own markets so as to ensure demand for their services which, in a perfect market where rational logic prevails, would not be required. In order to do this, firms have adopted a number of interrelated strategies.

Promoting Discourses of Complexity

Perhaps one of the most important strategies of executive search firms has been the use and proliferation of the types of discourses outlined at the start of the paper. Promoting the idea that talent is scarce yet essential in order to maximise profitability has allowed headhunters to effectively ‘scare' firms into seeking support in the recruitment of executives. As Kelly (2001, 722) points out, discourses can be more than linguistic devices. They can also be “material because [they] bring into being classifications of objects, bodies, identities, and so on, and exist as situated practices”. The discourses proliferated have acted as powerful devices for the production of the economic practice of using search firms to recruit executive labour. Two ideas in particular are used to manufacture a position of power for headhunters in this process.

First, executive search firms invoke ideas of risk as a tool for creating demand for their services. As Beck (1992) and others (e.g. Drori and Meyer, 2006) have shown, risk management is now central to life both within and without of the corporate world. The so-called risks associated with finding elite labour in the ‘war for talent' are coupled to the growing political interest in corporate governance issues following the scandals that rocked corporate America in the early 2000s and the subsequent implementation in the USA of the Sarbanes-Oxley Act in 2002 legitimating headhunters' roles. In particular, the Sarbanes-Oxley Act highlighted and regulated for the first time issues associated with conflicts of interest and the use of ‘favours' in the appointment of particularly senior staff, something that resulted in new demands from capital markets in relation to the recruitment of executives. Investors and large pension funds expect firms to prove that they have minimised the risks associated with appointing a new chief executive or chief financial officer. Consequently, the ‘old boys network' has now been comprehensively dismissed as a flawed strategy for recruitment and executive search firms have put themselves forward as the new best-practice for elite labour recruitment. As one interviewee responded when asked why clients appoint headhunters:

“To minimise risk. If you appoint someone who is know to the chairman, if you pop an advert in the Sunday Times and you take the best out of the 200 people that apply you are not necessarily getting the best person to do the job. If you work with an executive search firm you can really do a proper audit, you can really make certain that you have the absolute best person to do that job and, therefore, the risk for the corporation is much much less” (Consultant, London).

There is, of course, little evidence that appointing a headhunter actually reduces the risk of the recruitment process. However, the use of the type of rhetoric described above has effectively institutionalised executive search firms as risk-management agents. Indeed, so successful has this been that, as a different interviewee noted:

“The Higgs Report says that if you don't use a headhunter to recruit in public companies for a non executive directives you should explain why you didn't in your annual report, so that has created a new stream of business” (Consultant, London)2.

Second, and building on the ideas discussed in the opening section of the paper, executive search firms are keen to promote the enormity of the challenge of finding and then recruiting skilled executives. The combination of both the globalisation of the search for elite labour and paradoxically the information over-load created by the Internet that now allows anyone to find hundreds of potential candidates through relatively simply searches has, according to headhunters, makes the task of finding elite labour impossible for unskilled individuals. This means both existing executives but also human resources departments cannot manage the task effectively. As one interviewee claimed:

“a very thorough search procedure is quite painstaking, it does take a lot of time and I don't think management today is in such a position to invest that much time. In my days you used to put an add in the paper, get 150 replies, you then interviewed – imagine now how much management capacity you are freezing with that, when you look at the actual hours and what you are doing to your organization it is crazy. So it is pure time, so you say let an expert deal with it…we provide a broader background, we have the distance, we can look at multiple aspects – and we have a network they don't have because this is all we do, that's our job, that's our living” (Consultant, London).

Because of the immensity of the challenge posed by this new ‘market' for elite labour, headhunters are also keen to highlight the need for skill, expertise and most significantly experience in order to effectively seek out and obtain the services of the most appropriate executives. As one consultant put it:

“if you are recruiting a finance director for example, a finance director probably lasts five or six years in the job, the chances are that the HR department has never recruited a finance director, I've got somebody here who recruits 25 finance directors a year, finding the right finance director is business critical, why on earth give than job to someone who has never done it. Look what is the most important thing for nearly every organisation, its having the right people in the top jobs, if you haven't got that you're stuffed aren't you and if you have then you will be alright, it is the thing that matters. You ask your lawyer to advise you on law, you ask your accountant to advise you on finance it would be extraordinary not to let somebody advise you on recruiting, what an extraordinary thing to do in house. What is so odd is that people still do do it, they're bonkers” (Consultant, London).

By drawing on these strategies that are founded on the discourses of talent and the knowledge economy described in the opening of the paper, search firms are effectively closing-off the market for elite labour recruitment. Headhunters claim to be the only people with the high-levels of expertise needed to find talent, something that produces a new and powerful logic that informs recruitment practices. As potential clients seem to have accepted this logic and have become enrolled into the idea that headhunters are the only way to recruit executives, search firms have developed powerful positions in executive labour markets. Using this as a starting point, firms then use the various ‘technologies' at their disposal as resources to further consolidate this position.

Technologies of Simplification

The database. The use of the firm's own database is seen as a key starting point in identifying potential candidates. For headhunters the database is much more than just a data-mining tool. Rather it is used to identify the existing ‘stars' and known-contacts holding the position the client wants to fill. This allows researchers and consultants to both identify the prime candidates for the vacancy but also set the parameters for the search in terms of the ‘type' of candidate that might fit the position being filled. As one interviewee noted:

“Frequently we can use [the database] to spark ideas, we don't think of the database as a source of candidates as much as a source of authorities in a given area, to give us a view on who the stars are in a given sector and that can help us when we make an approach to an individual” (Consultant, London).

These databases are also linked to what is known in the sector as ‘sourcing'. Sourcing is a process of identifying individuals holding the same position as the vacancy to be filled but in another firm and then, assuming they are not interested in the job, infiltrating their networks as a source of recommendations for potential candidates. So as one consultant put it:

“The database is not for identifying candidates…Sourcing is the real link with the specialisation because you start to think who are the actors on the market, then you not only start to find candidates but you also try to get information from a certain number of people, they may not be interested but they may know someone” (Consultant, Paris),

In promotional rhetorics the ‘power' of these databases is always also couched alongside the firms' second main resource.

The researcher and consultant. Perhaps one of the main evolutions in recent times in the discourses of executive search firms has been the emergence of a client-service ethos. This has centred upon the value-added delivered by consultants and their teams of researchers beyond providing a list of potential candidates. Importantly, one strategy has been to play up the ways in which the contemporary service offered by headhunters is very different to that offered in the past. As one interviewee put it, “I think we have changed, we have become more professional, we are more organised we are more professional than we used to be, but also certain segments of society are becoming more sophisticated, more receptive to working with consultants, could be NGOs could be universities could be schools” (Consultant, Brussels).

This ‘relational' tactic of marking-out the contemporary headhunter as different to the ‘old boy', rolodex generation was an important ploy used by all of those interviewed. Moreover, heavy reference was often made to the ‘knowledge rich' and ‘bespoke' nature of services offered to clients. As part of this self-promotion consultants and researchers were keen to point out that, beyond identifying technically qualified candidates, they are skilled at convincing an individual to consider and then accept a position, even when they may not be looking to move firms. The scarcity of talent is made worse, or so headhunters would have you believe, because the best candidates are often unwilling to move organisation let alone countries, as is often necessary. Consultants claim to have the experience and tacit skill that can convince a seemingly uninterested candidate to look at a vacancy. As one researcher described this salesman-like skill in relation to the challenges of dealing with an individual's nervousness at superiors finding out he/she was considering another job:

“Sometimes if you ring someone and they haven't been headhunted they think that their boss as given you their name and they are really paranoid that somebody has given them their name because they are going to be ousted of the company so you have to reassure them that nobody has told you that you are looking, it is just an opportunity, you don't have to listen or even read the information but it is an opportunity so why not have a look at it, so you can persuade people but generally the more senior the individual the more they get it” (Researcher, London).

Together, the ‘technologies' of the database and the skills and expertise of researchers and consultants act as resources that are used in discourses to reinforce the authority of executive search firms as the only way to find and recruit elite talent. This has been critical to the proliferation of the market for executive search outside of the USA in the past twenty years and means that these firms now have a powerful position in elite labour markets in many countries3. In terms of our conceptualisation of elite labour markets as networks it means the search firms have been able to engineere themselves a governance role in existing networks, disintermediating candidates and employers and requiring both parties to follow the rules of the game set-down by headhunters. These rules, whilst promoted as being beneficial for all involved, might not, however, always have benign effects on the geographies of elite labour recruitment. In particular, as we argue below, the powerful position of executive search firms seems to be leading to the emergence of what we term a ‘new' boys network in which talent is assessed and defined in part at least by geographical biographies. This leads to the domination of a certain type of geographical-marked ‘ideal type' executive, an unintentional consequence perhaps of the war for talent and executive search firms' governance role in elite labour markets.

Domination through Geography: The Ideal-type Executive

In order for executive search firms to deal with the complexities of finding ‘talent' researchers and consultants develop heuristic models of ‘ideal' candidates for top executive jobs. Here we do not attempt to differentiate between the skills or characteristics needed by executives in different positions (e.g. a chief executive of a large manufacturing corporation versus a head of human resources for an international bank). Instead, we focus upon some of the common characteristics that cut-across sectoral specificities.

In particular, because clients are often transnational corporations themselves, there is often a desire to recruit a ‘global elite', someone who would fit in what Sklair (2001) describes as a transnational capitalist class. Indeed, even clients operating in only one country often want a ‘worldly' executive that can bring with them experience from multiple countries. Consequently, as one interviewee put it:

“When you speak about recruitment at a certain level you don't look local. Most of our assignments now are pan-European, we don't look for a candidate only in France, there is no difference from a German, an Italian, British with experience working in France, they will have an international background. Our biggest customer is looking form members of their steering committee to come from abroad, not being French. To be on this international level you need to have a multicultural team, because plenty of their subsidiaries are abroad” (Consultant, Paris).

This does not, however, mean that any individual with experience of working in multiple countries will automatically catch the attention of the headhunter. Criteria, which we outline in detail below, are used by both researchers and consultants to determine whether an individual ever enters the headhunter's database. This is significant as it suggests that the labour recruitment networks headhunters govern can only be entered when certain social, cultural and geographical knowledges and practices are gained and performed. In effect, for many executives the chance of getting a phone call from a headhunter is determined both by technical ability to do the job but also by key geographical markers on their curriculum vitae.

The Geographically Inscribed Candidate

We have already described the importance of international mobility in marking out a leading executive. However this needs to be a carefully targeted mobility. As one consultant put it “if your business is an international one then you want people with exposure of that whether they are from within the UK or elsewhere, so you need that, you want them to bring that set of experiences, but frequently there are quite specific geographies” (Consultant, London). In particular, work experience in the UK and/or USA and other ‘hot-spots' of the global economy is an essential criterion in most situations. As one researcher described:

“Frankly it is much more often the case that somebody from outside comes to Germany, so we hire somebody from the US or the UK or France, it depends upon the career history of somebody, so you would never hire a pure Germany who has studied in Germany, worked in Germany and never lived abroad, the candidates we are interested in they are international, they are German yes but they did an MBA in the US, they lived for 3 years in Asia so you wouldn't regard them as being German” (Researcher, Frankfurt).

We return to the point made about education below. First though it is important to further unpick the geographical markers of an attractive mobile executive. Unsurprisingly, language is also another issue and as one interviewee described, “We are working on a search at the moment looking for head of one of the big design houses, and we found out one the candidates couldn't speak English so that was the end of her, if you can't speak English you can't be headhunted” (Researcher, London). Speaking English means being fluent in the language, something that almost inevitably means having worked in an English speaking country for a period of time. This again inscribes a geography onto the ideal candidate. Moreover, depending on the client, the ideal candidate will usually have also worked in one or several of the ‘hotspots' of an industry. For finance this means London or New York. For information technology Silicon Valley. For oil one of the Gulf States or West Africa. Without experience in one of these places an individual is seen as lacking the necessary knowledge but also intuition gained from experience of these key marketplaces.

In addition and as already highlighted above, the reification of the ideal candidate has led to a distinct homogeneity in terms of educational expectations. This is true both in terms of undergraduate and postgraduate education with two markers of the ideal-type candidate. First, a degree from a prestigious university. This means an institution listed in the top echelons of one of the many league tables such as Newsweek's World University Rankings. Second, for a position in business, an individual must usually have an MBA, again from a leading university and preferably a university in the USA or UK. As one interviewee described these two dynamics:

“Having an MBA because more and more people have degrees and second degrees so there has to be things that differentiate and if you are being very elitist about this then going to Oxbridge” (Researcher, London).

Perhaps one complication here is nationally-specific snobbery associated with educational qualifications. So, for example, one consultant suggested that the French had a slightly different attitude with French qualifications being privileged. As he put it:

“if you are speaking about classical European markets like France, you need not only be based in Paris, you need a French network that is typical to the French, a social organisation, so you have to have graduated from a nice business school, you need to have been in some civil servant position before” (Consultant, Paris).

Here we see a less international perspective but still the continuation of geographically inscribed characteristics in the sense of having studied in the ‘right' place. When combined with the mobility dynamics described above, a clear geography begins to emerge of the ideal candidate. This is an individual with international experience in the leading commercial or industry centres of the world. They will have spent time in the UK or USA and will have been educated at one of a handful of elite institutions throughout the world.

In addition, individuals will also know how to ‘be in the right place'. The ‘right place' refers to the right social networks and social spaces in which headhunters seek out potential candidates. The strength of weak ties continues. This means having membership of relevant professional associations and attending their social events and a wider social circuit of charity evenings and launch parties. As one consultant commented about his tactics for spotting candidates, “I have membership of 6 or 7 medical societies, and I go to conferences, I do that several times a year and meet people there, this gives me an opportunity to meet people in these sectors” (Consultant, Brussels).

Of course, membership of such associations is not open to everyone, being exclusive an even invite-based on occasions. Therefore, whilst the process of getting headhunted seems innocuous enough on the surface, for those with the ‘wrong' geography and outside of the ‘club' world of headhunters opportunities for entering the networks that secure executive positions are limited, something that can be detrimental for an individuals career success. Indeed, as one interviewee confirmed, “At the end of the day a headhunter is only as good as their network, their personal relationship database…The ultimate headhunter is the person who doesn't have to do any cold calling” (Consultant, London). Many fail to enter this network when they don't have the right geographical markers because, as one interviewee noted:

“in our case you only make it into the database if you are screened by us to some extent…or we know enough about you and we think it is worthwhile for you to be in our database” (Consultant, London).

Most interviewees suggested it wasn't worth putting individuals in the database if they didn't fit, in part at least, the ‘ideal' model outlined above. The geographical exclusiveness in elite labour markets that results from such a selective filtering procedure in the headhunting process is also then further reinforced by the sourcing strategies of consultants because of how ideal-type candidates often only recommending people they know will fit the headhunters' model. All of this produces what might be called the ‘new boys network' of executive search. Indeed, as one interviewee suggested, “The old boys network still remains [but] these techniques [of using the database and sourcing] make it possible to cover your ass” (Consultant, Amsterdam). Of course, we are not suggesting that every candidate will fit the headhunters ‘model' perfectly, or that those without the ‘ideal' geographical markers will never be headhunted. Rather it means that there is an elite and preferred stratum of candidates who dominate in elite labour markets at the expense of those not fitting the model. Consequently, individuals with the right geographical biographies gain powerful, dominant positions in elite labour markets leaving those less-than ideal-type candidates poorly placed to compete in what, according to the rhetoric, are open, talent-defined and fluid elite labour markets in the contemporary knowledge economy.

Conclusions

In this paper we have sought to critically analyse many of the discourses that surround the knowledge economy and ideals of elite labour mobility through an examination of the role of executive search firms. In doing this we have made two main arguments. First, we have shown how search firms have constructed themselves a position of power in elite labour markets, in part by utilising many of the discourses associated with the knowledge economy. Second, we have suggested that this process has resulted in the emergence of a new form of geographically-inscribed hierarchy and exclusiveness in elite labour markets, what we have termed the ‘new boys network'. This has implications for a number of existing debates.

Theoretically, our arguments develop existing discussions of networks and organisational geographies of power. The analysis of the way executive search firms have used various discourses and technologies to construct their position of power in elite labour recruitment processes suggests much more emphasis should be placed on the way organisations organise in order to manufacture such economically beneficial situations. Taking organizing to be a verb, we have shown the way search firms have strategically enrolled existing cultural circuits of capitalism (Thrift 1997) and coupled them to the technologies of firms as resources for developing relationships of power with potential clients. This reveals the way that positions of power emerge as a result of the tactical, discourse fuelled behaviours of individuals within firms and that such positions are likely to be temporally fluid as the resources enrolled change in their value and usefulness. This mirrors Foucault's (1991) idea of governmentality but applies the concept in an organizational setting to understand the ‘art of governmentality' and the resources associated with the construction of power relations.

Indeed, the governance role in elite labour recruitment networks afforded executive search firms mean that, as intermediaries acting as gatekeepers, individuals must negotiate access to potential employers through headhunters. This means fitting the candidate models constructed, models that empower individuals with certain types of geographical knowledge, experience and mobility. This benefits those with Anglo-American origins and/or experiences, disempowers those from outside of the capitalist hotspots of the contemporary economy and creates a geographical bent to elite labour markets. In effect executive search firms, through their governance actions, render powerful the resources of certain individuals and render less powerful the knowledge and experiences of others. This highlights to the importance of also recognising the geographically imbued nature of power relations, with geographical histories determining the relative value of an individual's resources. Moreover it also suggests that it is important to further tease apart both the way intentional strategies allow resources to be exploited for the creation of powerful relations, but also the way individuals and groups can be unintentionally disempowered by the actions of others. Whilst power relations might not be a zero-sum game (Allen, 2003), it seems that the relational nature of power constantly produces new geographical power geometries defining the influence of different groups. The losers, perhaps predictably, are those operating outside of hegemonic places and systems in the contemporary economy. This challenges the idea of the knowledge economy being meritocratic and open to all with talent.

One significant caveat should, however, be added to this argument. As Allen (2003) points out, the development of power relations involves an agent manufacturing a position of power through the deployment of resources but also the enrolment and ‘acceptance' of this by other parties. In the case of the authority of executive search firms the acceptance by clients of the belief that a candidate with a particular geographical biography is likely to be the best person for an executive position has been somewhat taken for granted. We have not, then, explored the geographically variegated ways that clients respond to the deployment of these resources by executive search firms. It would seem important to further examine the variations in acceptance, role and practice of search firms between markets. For example, it might be expected that in the UK and USA client behaviours are very similar (as the Anglo-American model in the varieties of capitalism literatures would suggest) whilst German markets and Japanese clients would be very different due to diverse labour institutions (Hall and Soskice, 2001). Space has prohibited a full analysis of this here. However, it would seem a fruitful avenue for further investigation. Indeed, as we have shown, geography seems to be an inherent part of the discourses and power relations associated with the knowledge economy, something that generally deserves much more attention from geographers.

ACKNOWLEDGEMENT

This paper is based on work completed as part of the ESRC project RES-000-22-1498 "The globalization of the executive search industry in Europe".

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NOTES

* James R. Faulconbridge, Andrew Hewitson, Department of Geography, Lancaster University, E-mail: j.faulconbridge@lancaster.ac.uk

** Sarah Hall, Jonathan V. Beaverstock, School of Geography, University of Nottingham

1. Of course, it is important to note that this change has been geographically variegated and has taken place at different paces in different countries (Peck, 1996). Indeed it could be argued that Germany and Japan provide two examples of countries where change has been limited (Hall and Soskice, 2001).

2. The Higgs report, commissions by the UK government, examined the effectiveness of non-executive directors and the most appropriate way to recruit individuals who would champion shareholders interests.

3. This does, of course, point to the interesting question about the geographical variability in the success of search firms in developing this authority. Interviews revealed that this varied between the case-study countries and the this authority often did not exist outside of Western Europe and North America. This, however, is a discussion for another paper and is not central to our argument here about elite labour networks.

 


Edited and posted on the web on 29th October 2007


Note: This Research Bulletin has been published in Geoforum, 40 (5), (2009), 800-808