Centre for Information Management

News and activities

7 April 2022

Confidence in the digital age: do you trust your news; do you trust your phone?

Presented By Centre for Information Management, School of Business and Economics

About this event

Centre for Information Management, Distinguished Speaker Programme

Neil Stansfield
Head of Strategy, Digital Sector, Resilience and Security,
National Physical Laboratory

Confidence in the digital age: do you trust your news; do you trust your phone?  

The first duty of any government is the security of its citizens.   Such a simple phrase in such a complex world.  Because now our security is not just about having confidence in our physical safety, it’s also about confidence in the way we go about our lives.  From doing our banking on our mobile phone, to feeling safe with our driver assisted car, right through to thinking we know what’s going on because we read it on the internet, every aspect of our lives is underpinned by a digital infrastructure over which we have little control.  How confident should we be in “our daily routine? 


Refreshments and Networking


Introduction – Peter Kawalek, Director, Centre for Information Management


CIM research – Prof Chris Holland


Prof Neil Stansfield

Head of Resilience and Security

National Physical Laboratory





Prof Neil Stansfield

At NPL, Neil is responsible for identifying and harnessing emerging and disruptive in the Digital Sector, including quantum technologies.  Neil works across the BEIS agenda, in collaboration with industry and academia. This takes account of a wider view on Government priorities, setting National strategy for understanding the implications of digital technologies on UK societal and economic priorities.  In addition Neil leads on driving innovation programmes to exploit technology for societal advantage and wealth creation.

Prior to this, Neil has spent twenty five years in a range of senior defence and security policy, strategy, and science and technology roles, working across Government and the private sector, nationally and internationally.  Areas of responsibility have included chemical and biological defence, arms control, ballistic missile defence, MoD’s maritime S&T programme, and as Deputy Director in the Office of Security and Counter-Terrorism.

In 2007 Neil had the privilege of spending a year at the Royal College of Defence Studies, MoD’s most senior leadership development programme.  From 2012 until joining NPL Neil led innovation for MoD and the wider National Security infrastructure.

Prof Chris Holland

Behavioural Insurance Business Models: The Role of Artificial Intelligence (AI) and Big Data in Value Creation and Innovation

AI, big data, and related digital technologies are transforming insurance firms and value chains. Behavioural insurance is a radical departure from traditional insurance because it exploits AI and new sources of big data such as Internet of Things (IoT), GPS and wearable technologies. The behavioural insurance business model concept will be illustrated with contemporary examples from the European automotive insurance and global shipping markets, which demonstrate and explain AI challenges in a commercial context. The main AI challenges are to consider the nature and definition of AI systems; analyse the strategic potential of AI using business model theory; model the creation of new kinds of business value; and outline the ethical issues that arise with the application of AI in insurance markets.

CIM Distinguished Speaker Programme offers an opportunity to attend lectures from prominent and innovative experts from the world of information management


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