Loughborough University
Leicestershire, UK
LE11 3TU
+44 (0)1509 222222
Loughborough University

Student Enquiries

Student Enquiries Counter

The Student Enquiries counter is available to help you with a range of services relating to your studies at the University. You can contact the service by phone, email, or come to the Student Enquiries Counter in Rutland Building.

Opening times


9:15am - 5:15pm


9:15am - 5:15pm


9:15am - 4:00pm


9:15am - 5:15pm


9:15am - 4:45pm





Contact details

Student Enquiries
Rutland Building
Loughborough University
Loughborough, LE11 3TU

T: 01509 222491
E: studentenquiries@lboro.ac.uk 

Visiting the enquiries counter

The staff in the office are there to help you and will deal with your requests as quickly as possible. To speed up the process and avoid disappointment, students need to be aware of the following points:

Always bring your University ID card with you when you come to the Student Enquiries Office. Not only is this your means of personal identification, it also proves that you are a registered member of the University. Remember - your ID card is extremely valuable. It is your 'passport' to many student privileges as well as gaining you entrance to University facilities and the Students' Union. Look after it carefully and do not allow anyone else to use it.


All information concerning students is treated in confidence within the University. In particular, addresses and telephone numbers are not released to third parties (including friends, relatives and fellow students) under any circumstances, unless prior consent has been given, or the University is legally required to do so.


Student Office

Student Enquiries is the student-facing side of the Student Office, a section of the Academic Registry.

Student Self-Service

Review and update your student record online.

Find out more »

Student Handbook

For new and current students, the essential guide to studying at Loughborough.

Find out more »