Cornonavirus (COVID-19) update
Press release on behalf of Loughborough University and its sports partners.
In accordance with the announcement from the Prime Minister, the University's sports facilities will close at 10 PM, Friday 20 March until further notice. We will work with our sport partners and Public Health England to review this situation as circumstances develop.
We are very aware that exercise and activity has a role to play in supporting the wellbeing and morale of the nation during this difficult time, so we will be putting lots of competitions and information across our social channels so you can keep active and keep engaged with the #LboroFamily.
Free on demand classes
To keep yourself fit and healthy at home, we are giving you an exclusive and free 60-day trial of Les Mills on demand. This gives you access to over 800 of the world’s best workouts, ranging from 15-55 minutes long, and proven to get results.
Workouts include strength, cardio, HIIT, dance, flexibility, and more. Kick start your routine or try something new by signing up for your 60-day free trial.
Thank you for your support
We will continue to monitor the situation and work together to prioritise and reopen our facilities as soon as it is safe to do so. In these unprecedented and difficult times we ask everyone to stand together. We would like to thank each and every one of our members for your support and we look forward to welcoming you back onto our campus soon.
We recognise the valued support from our sport partners and the extraordinary commitment from colleagues who have enabled us to continue to operate up to this point.
Please bear with us while we begin to process the volume of enquires that this unprecedented event has created. Further information is outlined below;
We will not be issuing refunds, all memberships have been frozen and will become active as soon as our facilities reopen.
Academic year and 3 year memberships - Extended until 30 September 2020 with access to use any BUCS Universal gym facility until 31 August 2020. We are currently looking at options to enrol all our members onto the BUCS scheme remotely and will be in touch with more details shortly.
Annual and short term memberships - These will be extended to account for the closure period. The credited time will be added to the end of your membership and we will confirm your new expiry date when we reopen.
Monthly paid memberberships - We will automatically restart direct debit and salary deduction payments once our facilities reopen, unless a request has been made to cancel through our cancellation form.
We will be directly contacting our members in due course when our facilities reopen to provide further information on opening times and membership status. To keep yourself fit and healthy at home, we are giving our members an exclusive and free 60-day trial of Les Mills on demand.
Casual sports bookings
We will be directly contacting all bookees in due course to rearrange to a suitable date when the sports facilities reopen.
Class/fitness credits used to book on to a class will be credited back onto the members account.
Credits will be applied to members who have paid for a class in advance to use when the fitness class programme resumes.
All class credits valid as of 20 March 2020 will be given an extended expiry date to account for the closure period. We will confirm your new expiry date when we reopen.
Children's courses - Swim School, Mini Tennis and The Fitness Club
We have taken the decision to suspend all children's sessions on the Swim School, Mini Tennis and The Fitness Club until the 25th April and will review the situation ahead of the new term. The decision has been taken following the Government’s announcement to implement increased social distancing and to avoid crowds gathering.
All remaining lesson credits and class allocations will be frozen till the programmes return.
The cancellation includes both the Easter crash courses and any private lessons happening either each weekend or during the Easter period.
We will be emailing all of our members with the latest information to keep you informed when these classes will be running again.
While our facilities remain closed, we are unfortuantly not in a position to process refunds at this time.
Eligable refunds that are within out terms and conditions will be processed when our facilities reopen.
The information and advice regarding Coronavirus is changing daily, therefore members are asked to continue to visit this site and regularly check the following websites for the latest updates and guidance:
- The University’s dedicated Coronavirus website for the latest policies and FAQ’s.
- Foreign and Commonwealth Office (FCO) website
- GOV.UK website
- The World Health Organization
Updated 30 March 2020