University LibraryStudents

Using the library

Coronavirus Update 3rd October 2020

University Library Services (Loughborough Campus)

The Library will be open seven days a week, 8.30am - 2am Monday to Friday, Saturday 9am-2am and Sunday 10am-2am with a range of measures in place aimed at maintaining a safe space. The capacity of the building has been reduced to ensure that social distancing can be observed with all our spaces are distanced at 1m+. Whilst using the Library for study or for locating print stock, face coverings must be worn throughout.  

Stay and Study

The Library has created approximately 450 socially distanced spaces across all floors of the Library for individual study. At present, these spaces are on a first come, first served basis, although we are investigating a new booking system.

Our group and other bookable rooms will be available on the Library room booking system but are all for individual use only.

Browse and Borrow - loans and the print collection

Our shelves will be open to all users. As with the rest of the Library building, face coverings are required when browsing and floor signage is in place to allow for social distancing and a one way route. We ask that all our users only touch books that they are interested in looking at/borrowing where possible.

NB – in order that staff can re-shelve items some areas may be cordoned off. If a book you require is in an area not available for this reason, please let a member of staff know. 

All books will need to be taken out using the self-service machines. Books can only be returned via book drop boxes, which are available both in and outside of the Library.

Enquiries

The Level 3 Helpdesk will be staffed but in-person help will be limited. We have an email enquiries service, library@lboro.ac.uk, and we are available by phone on 01509 222360. Academic Librarians will be available for virtual consultations for staff and students. 

Support for Learning and Teaching

We will continue to support your teaching in a number of ways;

  • through pre-arranged in-curricular delivery
  • through a new range of online learning resources, including new research skills tutorials (ARK) and a new Study Skills module in Learn, co-created with ALSS.
  • making content available to students via the reading list service

Support for Research

Library workshops that form part of the Doctoral College’s training programme have moved online and will be available in the Remote Learning for Researchers module from early October, with materials also available in Library’s Research Central Learn module for those researchers who do not wish to obtain the relevant learning credits

For more information on how we will be supporting our University’s research community please see the Library’s Research Support web pages.  There is specific information on open access and research data management in the University’s Research Support web pages, including the latest information on open access deals and discounts .

We are here to support the University community and hope that the measures in place will allow for the safe use of the Library building and its services. However, as the situation is an ever changing one, we may need to adjust services, sometimes at short notice, accordingly. We will keep our website up to date and will use social media to communicate this so please keep an eye on the Library's Twitter feed @lborolibrary for more updates.

 

London campus library 

The Library space, housed in the campus building, will be open the same hours as the building, with a range of measures in place aimed at maintaining a safe space. The capacity of the building has been reduced to ensure that social distancing can be observed. Whilst using the Library space or the building study spaces face coverings must be worn throughout.

Stay and Study

The London campus has created socially distanced spaces across all floors of the campus building for individual study. 

Browse and Borrow - loans and the print collection

The London campus library shelves have been opened to all users. As with the rest of the building, face coverings are required when browsing. We ask that all our users only touch books that they are interested in looking at/borrowing where possible, and use hand sanitiser before and after use. 

All books need to be taken out using the self-service machine. Books can only be returned via the book drop box, which is located at Reception. Returned books will be quarantined for a minimum of 72 hours and then taken off your library account.

The postal loans service from the main campus library is in operation as normal, but there may be slight delays due to staffing restrictions and a limited postal service.

Electronic content:

Users can access the majority of content for their research remotely via the Library catalogue, which includes electronic books and electronic journals, as well details of our print collections in London and Loughborough. The Library’s All databases listing and Subject guides provide access to content in subject databases, please note that you will need to download and activate the University’s VPN to enable many of these to work off-campus. 

Enquiries and consultations

The help desks on the 2nd and 4th floors will be staffed, but in-person help will be limited. We have an email enquiries service (L.newman@lboro.ac.uk) and the Academic Librarian for London is also available for virtual consultations with staff and students.

Training:

Library workshops that form part of the Doctoral College’s training programme have moved online and will be available in the Remote Learning for Researchers module from early October, with materials also available in Library’s Research Central Learn module for those researchers who do not wish to obtain the relevant learning credits

For more information on how we support our University’s research community please see the Library’s Research Support web pages.  There is specific information on open access and research data management in the University’s Research Support web pages.

 

Update 6: 09.30 6th August 2020

Coronavirus Update 6th August 2020

The Pilkington Library is open to Loughborough staff and students as a study environment, Monday to Friday 10am – 4pm. Numbers are currently limited to 20 individual study spaces and 8 PCs available on Level 3 (28 spaces). We will look to expand these numbers as the summer progresses and to meet demand. Government guidelines on face coverings has changed recently - staff who work in the building will not usually wear face coverings when working behind screens at the counters or in offices unless they choose to do so, but may use them when walking around the building. Users of the building are welcome to wear face coverings during the vacation period, but it is not mandatory. However, from the start of term, with increased numbers of people in the building, users will be expected to wear face coverings whilst using the Library as part of the University's protective measures.

Access to the book shelves on the lower floors isn’t possible at the moment, but we will continue with our book fetching service for print books at our Loughborough campus. This will be limited to 10 books per person and is subject to staff availability and demand. If you require books and can come to the Library (we cannot offer a postal service) email library@lboro.ac.uk with the details and your borrower number. If you email in the morning or overnight your books will be ready in the afternoon. If you email in the afternoon your books will be available the next morning.

The London campus Library is also running a click and collect service for print books. If you’d like to request books from the collection, please email your details and the book(s) information to London-library@lboro.ac.uk.

If you would like to come to the Pilkington Library to use the “stay and study” service please remember to bring refreshments as the café and vending machines are not currently available.

To ensure the space and service is COVID secure we ask that you take notice of the guidance provided and adhere to social distancing measures.

As many library services as possible are continuing remotely so if you have any queries or need our support, please email us.

The Library provides access to a range of content digitally which you can access through your PC or mobile device. Please visit the library website for more information on gaining access to these resources.

If you are unable locate or access something you are looking for our Interlibrary loans service may be able to help. We will attempt to facilitate access to items that can be supplied electronically, i.e. copies of journal articles, book chapters, conference papers etc. and access to e-books where these are available. To make a request please complete the online form.  If you have any queries about this service, please email the inter library loans team.

Academic Librarians are available to offer a range of support to you with your studies including one to one online consultations. Check the webpage for your academic librarian's contact details.

There are also some really useful study guides for different subject areas to get you started on finding resources available here.

Please note that all current loans are being extended automatically and we have removed all fines, so there is no need to worry about returning books – although we do have book drops outside the Library if you are on campus and need to return your books. More information for final year students will be provided once arrangements are in place.

Keep an eye on the Library's Twitter feed @lborolibrary for more updates and tips about what to do when studying remotely.

Update 5: 09.30 6th July 2020

Coronavirus Update 6th July 2020

From Monday 6th July, the Pilkington Library will re-open to Loughborough staff and students as a study environment, Monday to Friday 10am – 4pm. Initially numbers will be limited to 20 individual study spaces and 8 PCs available on Level 3 (28 spaces). We will look to expand these numbers as the summer progresses and to meet demand.

Access to the book shelves on the lower floors isn’t possible at the moment, but we will continue with our book fetching service for print books at our Loughborough campus. This will be limited to 10 books per person and is subject to staff availability and demand. If you require books and can come to the Library (we cannot offer a postal service) email library@lboro.ac.uk with the details and your borrower number. If you email in the morning or overnight your books will be ready in the afternoon. If you email in the afternoon your books will be available the next morning.

The London campus Library is also running a click and collect service for print books. If you’d like to request books from the collection, please email your details and the book(s) information to London-library@lboro.ac.uk.

If you would like to come to the Pilkington Library to use the “stay and study” service please remember to bring refreshments as the café and vending machines are not currently available.

To ensure the space and service is COVID secure we ask that you take notice of the guidance provided and adhere to social distancing measures.

As many library services as possible are continuing remotely so if you have any queries or need our support, please email us.

The Library provides access to a range of content digitally which you can access through your PC or mobile device. Please visit the library website for more information on gaining access to these resources.

If you are unable locate or access something you are looking for our Interlibrary loans service may be able to help. We will attempt to facilitate access to items that can be supplied electronically, i.e. copies of journal articles, book chapters, conference papers etc. and access to e-books where these are available. To make a request please complete the online form.  If you have any queries about this service, please email the inter library loans team.

Academic Librarians are available to offer a range of support to you with your studies including one to one online consultations. Check the webpage for your academic librarian's contact details.

There are also some really useful study guides for different subject areas to get you started on finding resources available here.

Please note that all current loans are being extended automatically and we have removed all fines, so there is no need to worry about returning books – although we do have book drops outside the Library and the Students Union building if you are on campus and need to return your books. More information for final year students will be provided once arrangements are in place.

Keep an eye on the Library's Twitter feed @lborolibrary for more updates and tips about what to do when studying remotely.

Update 4: 09.30 28th May 2020

Our library buildings in Loughborough and London may be closed to users for the time being, but our friendly staff are still here to support you and there is a huge range of resources which you can access on-line. As many library services as possible are continuing remotely, so if you have any queries or need our support, please email us.

The Library provides access to a range of content digitally which you can access through your PC or mobile device. Please visit the library website for more information on gaining access to these resources. We are currently working with a number of content providers to further enhance this digital offering during the period affected by COVID-19 and will update our webpages with information relating to these additional resources as they become available.

If you are unable locate or access something you are looking for our Interlibrary loans service may be able to help. We will attempt to facilitate access to items that can be supplied electronically, i.e. copies of journal articles, book chapters, conference papers etc. and access to e-books where these are available. To make a request please complete the online form.  If you have any queries about this service, please email the inter library loans team.

From Monday 18th May we will be trialling a book fetching service for print books at our Loughborough campus. This will be limited to 10 books per person and is subject to staff availability and demand. If you require books and can come to the Library (we cannot offer a postal service) email library@lboro.ac.uk with the details and your borrower number. If you email in the morning or overnight your books will be ready in the afternoon. If you email in the afternoon your books will be available the next morning.

Academic Librarians are available to offer a range of support to you with your studies throughout the closure period including one to one consultations. Check the webpage for your academic librarian's contact details.

There are also some really useful study guides for different subject areas to get you started on finding resources available here.

Please note that all current loans are being extended over the next few weeks and we have removed all fines, so there is no need to worry about returning books. More information for final year students will be provided once arrangments are in place.

Keep an eye on the Library's Twitter feed @lborolibrary for more updates and tips about what to do when studying remotely.

Update 3: 09.39 24th March 2020

Update 3: 09.39 24th March 2020

Following Government guidelines, the Library building is now completely closed down. This means the book fetching service we had planned will not be possible and that any books that have been dropped back at the Library in the external drop box will remain on user accounts until we re-open.

We will be extending all loans to June in the next few weeks and have removed all fines, so there is no need to worry about returning books if you are not able to do so.

We will continue to run our other services remotely as outlined below and so if you have any queries or need our support, please email library@lboro.ac.uk 

Inter library loans: We will continue for the time being to accept requests from Loughborough University customers but we will attempt to supply only those items that can be supplied electronically, i.e. copies of journal articles, book chapters, conference papers etc. and access to e-books where these are available. The supply of physical items, whether to be borrowed or kept, is now suspended until further notice. If you have any queries about this service, please email interloans@lboro.ac.uk 

We will continue to post updates on this webpage and our other social media channels.

Update 2: 15.20 20th March 2020

Update 2: 15.20 20th March 2020

The Library will be closing at 5pm today and will be closed until further notice. 

Library services will be offered remotely during office hours 9am-5pm. For general enquiries call 01509 222 360 or email library@lboro.ac.uk.

The Library provides access to a range of content digitally which you can access through your PC or mobile device. Please visit the library website for more information on gaining access to these resources.

Academic Librarians are available to offer support you with your studies throughout the closure period. Check the webpage for your academic librarian's contact details.

From Monday March 23rd we will be trialling a limited book fetching service for print books. This will be limited to 10 books per person and is subject to staff availability and demand. If you require books and can come to the Library (we cannot offer a postal service)  then email library@lboro.ac.uk with the details and your borrower number. If you email in the morning or overnight your books will be ready in the afternoon. If you email in the afternoon your books will be available the next morning.

If you have any other queries or concerns about your Library account, please don't hesitate to contact us and we will support you wherever possible.

Please keep an eye on this webpage and the Library's Twitter feed @lborolibrary for more updates and tips about what to do when studying remotely.

Update 1: 12.07 19th March 2020

Update 1: 12.07 19th March 2020

Following the Vice Chancellor's announcement, the physical Library building will be closing at 5pm on Friday 20th March 2020 until further notice. We will be open until midnight on Thursday 19th March and between the hours of 9am and 5pm on Friday 20th March.

Staff will make best endeavours to run the service on a virtual basis, so please make the most of our extensive online resources and support that remain available to you.

We are currently exploring what additional measures we can establish to support all our users, so please keep an eye on these webpages and our Twitter feed for updates.

In the meantime, if you need any assistance from the Library, the best means of contact will be to email library@lboro.ac.uk and we will respond to your queries during normal office hours (Mon-Fri 9am-5pm).