University Library


7 Jun 2021

Multi-Factor Authentication for Students - accessing library materials

As part of a programme of IT security enhancements, IT Services are rolling out Multi-Factor Authentication (MFA) for students on 28th June. This will have an impact on the way students access Library resources while studying off-campus as you will need to authenticate before logging on via the VPN. Access while you are on campus will not be affected.

What do I need to do?

To ensure you are ready for the roll-out of MFA, follow these basic steps:

1.Download the Duo Mobile app from the Apple App Store or Google Play.

2.Open up your browser and type in

3.Log in using your University username and password and follow the on-screen instructions

4.Enable push notifications on your smart device so you can approve requests for authentication.


Those who do not follow the instructions above in time for the roll-out are at risk of not being able to use University systems such as email and parts of the website including Learn and Library resources


How will it work?

Once you’ve enrolled in Duo Mobile you’ll be ready to go.

When you try to access University services after you have entered your login details, you will receive a push notification from Duo Mobile asking you to accept the request.


Any questions?

If you have any queries regarding MFA, you can visit the dedicated MFA  website.

In addition, you can email or speak to someone from our IT Services team on 01509 222333 (monitored from 8.30am-5pm, Monday to Friday).