University Library


20 Mar 2020

IT Support for Staff Working from Home

An update from IT Services for staff working from home:

IT drop-in sessions

Following the guidance outlined in the recent Notification update from the Vice-Chancellor, the remaining IT drop-in sessions due to be hosted next week - Monday 23rd March and Wednesday 25th of March - will now be cancelled.

IT support for working from home

To support staff with setting up devices to work from home, IT Services have created a suite of video resources demonstrating how to install and use key services when off campus. These include:

  • Multi-Factor Authentication (Duo mobile app)
  • Connecting to the VPN
  • Group Workspaces
  • Cisco Jabber
  • Microsoft Office 365 applications (email, Word, Excel, OneDrive etc.)

All videos resources can be accessed under the ‘First-time setup – Instructional Videos’ tab: 

IT Services will be regularly updating their 'Working from home –Top tips' webpage (link above) to keep staff informed about our services.