IT Support
1
Set up the VPN
The VPN service allows secure access to University online services from off campus, once connected it will be like you are plugged into the campus network.
2
Access to a range of downloadable software
You can acccess a range of software to support your studies.
3
Access your University OneDrive account from any device, anywhere
As part of your Office 365 account, Loughborough students have access to cloud storage via OneDrive for Business.
4
Do I need to be on the VPN to read my email?
No, you can access your email without the VPN. The Outlook Web App allows you to access your email, calendar and contacts online from any location, on almost any device http://office365.lboro.ac.uk/
Am I bound by the Acceptable User Policy when working from home on the VPN?
Yes as by accessing the VPN, you are on the Universities network.
Can I forward my University emails to my personal account?
The University does not allow this due to GDPR. There is also no need to do this as you can access email off-campus.
If I am using my personal laptop at home, can I still access all my documents?
Yes, if your documents are stored in OneDrive https://www.lboro.ac.uk/services/it/staff/storage/.
Can I still access the software I require?
Yes, Students have access to free software including Specialist Software and Microsoft Office. These can be downloaded through Learn under the Software Downloads page.
Additional temporary access to Software
Adobe has provided temporary off-campus access for Loughborough students at the current time so that you can continue your work remotely. The instructions available here
Also, a temporary service to access very specific software to complete your work, IT Services have configured the Computer and Software Availability system to allow students remote access to computers on campus. More information can be found here
Health and Safety have issued three new guidance notes on the Health and Safety website relating to advice for homeworkers.
PDF document: Desk Setup when working from home
PDF document: Stretches for Computer Users
PDF document: Working safely at home