IT ServicesStudents

Computer Labs

Covid19 - Temporary Remote access

To aid students while campus is closed, we have enabled Remote access on lab machines.

To use this you will need to prepare a few things first.

Firstly, You will need the VPN client

https://www.lboro.ac.uk/services/it/student/vpn/windows/

Once you have this and can log on, use the new solution to find the lab you want to access

https://keyserver.lboro.ac.uk/home/Main

Click on the room you normally use and where you know the software you want is installed

Once there, look to see if the machine is in use, the colour coding will help with this.  Green means available and Red means in Use

You may find this easier if you toggle away from the room map with this button

The display will look like this

For the one that is green, you can select the Address and an RDP file (for Windows Machines and VNC for Mac) will be downloaded.

Open that file and you will be prompted to log in with your normal university username and password.

  1. When you start the RDP session, LUNET is already prefixed so you don’t have to enter it again.
  2. You do have to tick to enable the certificate
  3. As normal, once OneDrive is configured in your Profile then you can sign off.

If you get a message that someone is on the machine, please do not try to take over the machine, select cancel and try another.

Once you have finished its very important that you log off so the machine is available for someone else.  Please do not try to leave the session for later.

 

 

 

 

Frequently Asked Questions

Using a PC

How do I switch it on?

For all non-Mac computers, the power button is on the front of the PC unit. Depending on the lab, the PC may be located on or under the desk.

For iMacs, the power button is on the back of the computer in the lower left hand corner.

Where can I print to?

Most labs now use the ‘Follow Me’ print service, which allows you to print from anywhere to any of the multi-function printers on the service. For more information, please see our Printing webpage.

Some labs in academic departments use printers that are managed by that department. For assistance with these, please contact the department’s IT support.

What's different about Multi-Boot iMac labs?

The Multi-Boot iMac Labs offer both Mac OSX and Windows 10 as boot options:

  • On boot, you will be asked to select which operating system you would like. This can be selected using the arrow keys on the keyboard.
  • Press Enter to make your choice.
  • If no choice is made after 60 seconds the Mac OS will automatically boot.

Staff and School of Science students can also connect to a remote Linux OS session from either the Windows or Mac OS. An icon for this is located in the Start Menu and Dock respectively.

Labs & Availability

Where can I find out when a lab is booked?

Booking information for labs that are managed by IT Services is available, click here to find out more.

Most labs have booking information displayed on or near the door.

Where are the labs, and what software do they have?

Details of where you can find IT Services managed labs, and selected others, can be found by clicking here.

For information on software availability, follow the link below:

Software by Lab

Storing Files

How do I save my work so that it is available when I return?

On Windows, please save your work to your Documents folder. This is automatically linked to your OneDrive, so will follow you to any PC you log into.

On Mac OS, your OneDrive will automatically be mapped to your desktop. Please save your work to this location, and it will follow you to any other Lab machine you log into.

Where can I use a USB drive?

iMacs have USB slots on both sides of the keyboard, and on the back in the lower right hand corner.

Other PCs have USB slots on the front of the PC unit, which may be located either on the desk or beneath it. Some non-Mac labs also have keyboards that have USB slots on the top.

Can I store my documents on the desktop?

No, please do not save any documents on the lab computers. IT Services recommend you use your OneDrive (as described above) for work/study documents. USB stick are suitable alternatives.