IT ServicesStaff


mac OS

To complete the connection, you will be required to enter your Loughborough University Username and Password.

Connect to eduroam

Video guide

Learn how to connect your Mac OS X to eduroam, the university's wireless network

Step by step instructions:

To connect your macOS to the wireless network, eduroam:

  1. Open Wi-Fi Settings (or the Wi-Fi icon) > select setup-wifi
  2. Once connected > open Safari > type:
  3. Type in your Loughborough username and password > click Continue (if prompted to save password > click Not Now or Never)
  4. Read and Accept the Acceptable Use Policy (AUP)
  5. If you have previously connected to eduroam you can review your devices and delete certificates which are not in use
  6. If you are using an existing device, select the device name from the list and click ‘continue’.
  7. If this is a new device, select 'This is an additional device' fill in the Name for the device and click ‘continue’.
  8. Select the appropriate option (wired or not), if you are unsure > click No
  9. Click the button to download the Certificate for Mac OS
  10. A pop-up box will appear > click Continue
  11. Click Install > and Install again
  12. Enter the device username and password (NOT your Loughborough username and password) > click OK
  13. When the profile has been installed > click Done > go to your Wi-Fi Settings and select eduroam to connect.
  14. To forget setup-wifi  > select network, advanced > highlight setup-wifi> click on the minus icon > click ok and then click  apply

*To remove a certificate, click Remove, and then Continue. Make sure to delete the profile from your device too. 

Need more help?

The instructions given below are only for when this mechanism does not work.

Manual configuration is not possible on OS 10.7 (OS Lion) and higher, therefore, the following instructions can only be followed if running OS earlier than 10.7 (which we no longer recommend).

Download the Loughborough University Certificate Authority from the link below and follow the Certificate Authority Installation guide:

 CRT encoded - Windows / Mac OSX

Learn how to.....

Access to University resources when off campus - set up Cisco AnyConnect VPN on your macOS

Important notice:

From iOS 15 and the next version of macOS (Monterey) Apple are introducing iCloud Private Relay. This is an always on VPN that tunnels traffic out via Apple servers and is part of the iCloud+ subscription.

Devices using this service will be unable to access internal campus resources as the traffic will originate from external to the university. It also circumvents protection we provide to protect campus users.

As such we have decided to block this for on campus users. This means that any user with it enabled will get an alert saying that they need to either disable Private Relay for your network or choose another network.