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Planned Outage: Disruption to ALL IT services from 17th - 20th December

10:16AM, 12 December 2019

NOTICE OF OUTAGE 

Starting on the 17th December for four days, IT Services will be carrying out essential maintenance on IT Systems. During this period there will be a number of short service outages, you will probably not notice these outages but you should be aware – please see schedule below.

HOW WILL THE WORKS AFFECT ME?

All IT services will be affected, this will include; Internet access, desk phones, printing, Corporate Applications etc. We apologise in advance for any disruption this may cause.

WHAT ARE THE BENEFITS TO STAFF AND STUDENTS OF THE UNIVERSITY?

To replace the big battery (UPS) which keeps the University data and systems safe in the event of a power cut.

TIMESCALE? 

To allow this essential work to be carried out users will experience short intermittent outages between the following time periods:

• Tuesday 17^thDecember
  • 07:30am – 08:30am for up to 15 minutes
  • 10:00am – 12noon for 5-15 minutes

• Wednesday 18^thDecember
  • 08:30am - 09:00am for 30 minutes

• Thursday 19^thDecember
  • 1:30pm - 4:00pm for 5-15 minutes
  • 4:00pm - 5:30pm for 15-30 minutes

• Friday 20th December
  • 07:00am -08:30am for 15 minutes
  • 09:30am – 11:00am for 15-30 minutes

CAN I GET MORE INFORMATION AND HELP?

If you have any queries regarding this, please contact the IT Service Desk