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Planned maintenance: Single Sign-On (SSO) for my.HR and iTrent –Tuesday 13 July

2:50PM, 7 July 2021

To further enhance the security of our IT systems and improve the user experience IT Services will be implementing Single Sign On (SSO) for my.HR and iTrent on Tuesday 13 July.

Single Sign On (SSO) will reduce the number of times you have to enter your username and password and it will also evoke the Multi Factor Authentication (Duo mobile app) service when connecting. Therefore, when logging onto my.HR you might be asked to log onto the main university SSO page.

my.HR and iTrent will be unavailable on the morning of Tuesday 13 July while the work is being carried out. Once completed users will experience the following: 

On campus or connected via the University VPN Client

Off campus (when not using the University VPN Client)

For those using shared accounts to log into a machine:

Employees are reminded that it is important to ensure you sign out from Windows and not just your Web Browser on University devices if sharing with others.

The work is scheduled to take place between 8am-10am on Tuesday 13 July 2021.

If you have any questions about this change, please contact the IT Service Desk on

For information on the VPN service, please visit the VPN pages 

More information on Multi-Factor Authentication is available here