IT Services

Latest news

Cisco Jabber upgrade rollout from Tuesday 25th January

12:41PM, 18 January 2022

As of Tuesday 25th January, IT Services will be rolling out an upgraded version of Cisco Jabber (14.0.2) on the Staff Managed Desktop Service. The new version will apply updates, bug fixes and bring the Windows version in line with the MacOS version.

As part of the upgrade, any chat history you have present will be cleared and will be unrecoverable. If you are using Jabber for chat, we recommend that you switch over to using *Microsoft Teams. 

ACTION REQUIRED?

For the Staff Managed Desktop Service: 

For non-managed personal Windows and Mac devices:

WHAT ARE THE BENEFITS TO STUDENTS AND STAFF OF THE UNIVERSITY?

Improved security and stability when using the application.

TIMESCALE?

The upgrade will be rolled out starting on Tuesday 25th January 2022.

CAN I GET MORE INFORMATION AND HELP?

Further information can be found on the Cisco Jabber webpages

* Please visit the IT Services website for more information on Microsoft Teams

Should you experience any issues following the upgrade, please contact the IT Service Desk.