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Cisco Jabber: Communications Application - New Features

2:35PM, 11 July 2017

Cisco Jabber is the University’s unified communication platform, enabling staff to connect and collaborate with work colleagues using instant messaging (IM), voice and video calls, video conferencing and presence features. It is available to staff through the managed Windows service and can be installed on both Windows and Mac non-managed machines, with instructions to be found on the IT Services website. 

New Features

Persistent Chat Rooms

Once logged into Jabber, persistent Chat Rooms are available from the icons on the left side on the jabber main window. Persistent Chat Rooms allow users to have chat (IM) conversations with groups of other University staff members over a period of time, without the need for all participants to be logged into jabber for the full duration of the chat conversation.

This allows staff to drop in and out of conversations as often as they wish.

In addition members of staff can contribute to a number of different chat conversations at the same time and can even create their own discussion groups if they choose.

Use of Jabber and the persistent chat rooms feature are covered under the University's Acceptable Use Policy and other related policies.

Can I get more information and help?

Information on the Cisco Jabber service, how to install, and its full suite of features is available at:

For further assistance, please contact the IT Service Desk via


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