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Staff managed desktop - Anti-virus software update from 7th December

2:11PM, 4 December 2020

Notice of Anti-virus software change

IT Services are changing the Anti-Virus on staff machines from Symantec to Microsoft Endpoint protection. This will be rolled out across the staff Windows 10 managed desktop service, from week commencing Monday 7th December 2020.

HOW WILL THE WORKS AFFECT ME?

Managed desktop service

The update will run as an automatic install when connected to the VPN or on campus and connected to the campus network.

If you are working remotely and not connected to the VPN at time of install, a pop up box will prompt you to connect to the VPN. Once connected please click ‘OK’ to commence the install.

The update can be postponed for up to one week after which it will become mandatory, and will remove the current Symantec anti-virus, reboot your machine and then Microsoft Endpoint will automatically become the new anti-virus.

Managed Windows 7 systems will remain on Symantec Anti-Virus as Microsoft Endpoint Protection is not supported on this older operating system. Please note that we are already running Microsoft Endpoint Protection on our Windows 10 Computer Labs service.

If you are remotely connecting to your desktop on campus from your home machine please be aware your campus machine will also require this upgrade and to be rebooted.

Personal machines

If you are using a university licensed copy of Symantec on a personal or non-managed machine, it is recommended that you uninstall this product and run Windows Defender to install the latest antivirus. The link below shows how to uninstall Symantec and check that Windows Defender is enabled and anti-virus is up to date:

How to Remove Symantec Anti-Virus and Check that Windows Defender is Working

WHAT ARE THE BENEFITS TO STAFF OF THE UNIVERSITY?

This will help simplify the Windows 10 service and as a result, make future upgrades easier, whilst maintaining a high level of security. 

TIMESCALE?

The current deployment schedule is as follows:

DateService / School
Monday 7th December 2020 Facilities Management
Monday 14th December 2020 Burleigh CourtCareersImago ServicesPilkington Library
Monday 4th January 2021 All Professional Services Staff
Monday 11th January 2021 Schools A-M
Monday 18th January 2021 Schools N-Z

CAN I GET MORE INFORMATION AND HELP?

For more information, please visit our anti-virus software web page

If you have any further queries regarding this, please contact IT Services.