Loughborough University
Leicestershire, UK
LE11 3TU
+44 (0)1509 222222
Loughborough University

Facilities Management

Service Requests



In an emergency, please call the following numbers:

FM Service Desk 01509 222121 (Mon - Thurs 8:00 - 17:00, Fri 8:00 - 16:30)
Security Office 01509 222141 (outside of the above hours)

An emergency Service Request can include, but is not exclusive to, the list below:

To report a problem

To report a non-emergency fault, please click the button above to place your Service Request using Archibus, or watch a short guidance video on how to place and manage your Service Requests. You can also read our FAQ on managing Service Requests.

To request minor project work

To request minor project work to be undertaken in your building, please use the "Problem type" fields in Archibus to the nearest match possible and use the "Description" field to fully explain your request.