Loughborough University
Leicestershire, UK
LE11 3TU
+44 (0)1509 222222
Loughborough University

Campus Living

Cash+ and Diners+ terms and conditions

diners+

Is a pre-purchase meal scheme for students which enables blocks of meals to be purchased at the published preferential rate.

Units will be loaded onto your University ID card.

The value is used to buy a block of meals. Individual meals are purchased and the number of remaining meals (on the card) are reduced after each meal is purchased.

diners+ can be used in the following Dining Halls:

 
The hours of operation are posted locally and may vary due to vacation and term time operations.

diners+ units can only be used to purchase diners+ meal offers. If additional items are required they must be purchased separately using cash+, cash or debit card.

All transactions must be done in person by the card holder. There is no limit to the frequency of meals purchased.

Campus Services staff have the right to refuse purchases if there is a query over the ID card.

If you withdraw from the University before the end of the summer term or move into a seven day catered hall any remaining balance for diners+ will be refunded less an administration charge of £10.00. Any refund will be made via the last purchase method.

Any other requests for refunds on units purchased will not normally be considered.

Lost cards should be reported to the card services desk located in the Herbert Manzoni Building, who will block future use of the lost card and issue a replacement re-instated with diners+ and cash+ at their last known balances. A fee will be payable for replacement cards.

Misuse of the card and meal units may result in disciplinary action being taken.

The University accepts no liability if it is unable to accept card payments due to technical problems.

diners+ is only available for current students.

Units are only valid during the issuing Academic year, any remaining units will be cancelled at the end of June.

cash+

cash+ is a pre-purchase of funds which can be spent in all Campus Services retail outlets on campus. Promotions and special offers will be made available to cash+ users only throughout the year.

cash+ will be loaded onto your University ID card (staff and students) - to be used at your convenience.

cash+ can be used to buy any items in these outlets:

The hours of operation are posted locally and may vary due to vacation and term time operations.

Cards must be presented by the ID holder for all transactions.

Monies are not transferrable, and can only be used by the registered ID holder.

cash+ can only be used to purchase items and will not be exchanged for cash.

Campus Services staff reserve the right to refuse to accept payment by cash+

Minimum value that can be loaded onto the card is £10.00, maximum value is £90.00.

Withdrawals from the scheme can be arranged by calling into the card services desk located in the Herbert Manzoni Building. There will be an administration charge of £10.00. Refunds will not be automatically refunded if the cardholder leaves the university.

Refunds will be made back via the last purchase method.

cash+ is available all year round, there is no annual cut off date.

The University does not accept responsibility for loss of cards. Lost cards must be reported to the card services desk located in the Herbert Manzoni Building where a new one will be issued, outstanding balances will be transferred to the new card. A fee will be payable for replacement cards.

The University accepts no liability if it is unable to accept payment by diners+ or cash+ cash due to technical difficulties.

diners

This is the catered hall meal plan. Meal plans are loaded onto your student ID card as per the terms and conditions within their accommodation licence. Meal allocations are fixed by time and location and cannot be refunded or transferred.  (David Collett and Towers students may take lunch at either Dining Hall - Monday to Friday)

They are used at:

ID Cards must be presented at all meal times, the provision of a meal will be refused without a valid card (or reason for not having one present).

Lost ID cards should be reported to the card services desk located in the Herbert Manzoni Building.  Replacement cards will be issued from the card services desk where any meal plan will also be re-instated along with diners+ and cash+ at their last known balances. A fee will be payable for replacement cards.

ID cards are non-transferable and can only be used by the registered ID cardholder as displayed on the card.

Data protection

Loughborough University/Campus Services under the Data Protection Act 1998 is obliged to meet the conditions set in this act when collecting personal data. Data collected will only be that offered by the user and will only be used for the purposes of the ID/Cash+ scheme and will not be disclosed to any unauthorised person or organisation.

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