Frequently asked questions

Off campus

When should I start looking for private accommodation off campus?

There is plenty of private accommodation available in Loughborough so there is no need to rush into signing up to a contract. If you are in your first year, the University strongly advises you wait till after your January exams before you start looking for your accommodation for the next academic year.

How do I find accommodation off campus?

We advertise properties on behalf of local landlords. This includes a variety of accommodation, ranging from a room in a shared house to larger privately owned halls of residence.

All the landlords advertising with us have been independently accredited, and the properties have been graded and approved by the University.

Details of these properties can be found on the Studentpad website

The is the only place to find University approved private accommodation

For tips on how to use the Studentpad website please see our video.

How do I view and apply for the property?

The landlord's contact details will be on the property advertisement, on the Studentpad website

Please contact them directly to arrange a viewing. The application process will be directly with the Landlord. Read your Tenancy Agreement carefully before you sign and make sure that you understand the terms that it contains. Terms will vary from one landlord to another.

If in any doubt about whether to sign, get advice from the Student Accommodation Centre or the Student Advice and Support Service.

Once I have signed a Tenancy Agreement can I leave the property?

The Agreement you sign will be an ‘Assured Shorthold Tenancy Agreement’, for a fixed period of time. You and your landlord are legally committed to the full length of the tenancy. If you are able to find a replacement tenant, your landlord should not unreasonably refuse to accept them, but they are not under any obligation to find a replacement for you.

Please be aware that even if the situation with Covid-19 means that you cannot travel to your term time accommodation, or if the University changes your requirement to physically attend campus you will still be liable for the accommodation contract you have signed.

Do I need a TV Licence for each television in the house?

Yes - if you have a separate Tenancy Agreement for your individual room.

If you have a Joint tenancy with the other occupiers of the property - only one TV Licence is required irrespective of how many televisions there are in the house.

If you have a joint tenancy and your landlord has provided a television in your house, they may have also provided the TV licence. You should check if this is the case, as this licence would also cover any additional televisions.

For further information about who requires a licence and how to apply please visit TV Licencing or contact 0300 790 6090.

It may be possible to claim a partial refund for the Summer holiday period if you are not renting for that period.

The maximum fine is £1000 for not having a licence.

What is provided in the property?

Accommodation for students would normally be offered fully furnished.

All properties advertised through the Student Accommodation Centre need to be furnished to a set standard.

All bedrooms require a bed, desk, office chair, chest of drawers, wardrobe and shelves.

Any communal areas require enough soft seating for the number of tenants unless this is supplied in the bedroom.

In the kitchen large appliances such as the cooker, fridge, freezer, washing machine are usually provided. However, the smaller appliances such as kettle, microwave and toaster are only sometimes provided, so be sure to check this with the landlord.

Please note bedding, cooking utensils, cutlery and crockery are not normally provided.

What is my deposit for?

A deposit is taken to secure the property and to be held until the end of the Tenancy to cover any damage.  All deposits legally have to be protected by one of 3 independent deposit protection schemes.  Your landlord is required to provide you with the details of which scheme they have used.

The protection scheme is there to ensure all claims made by the Landlord are justified and to settle any disputes that may arise.

What is a guarantor?

Some private accommodation providers may ask for a guarantor who would be liable for paying the rent for which you are responsible if for any reason you were not able to make a payment.

How will my rent be collected?

Methods of rent payment and the frequency, and number of installments, vary from one landlord to another and this is something that you should arrange directly with your landlord.

Please consider how you are going to manage your rent payments if the payment dates fall before your Student Loan is paid to you.

Will I be responsible for the bills in the property?

Yes - you will be responsible for the payment of any gas, electricity and water rates unless your property is let as ‘all-inclusive’. Some landlords will include the water rates but no other bills. Where properties are let on an 'all-inclusive' basis', the landlord will normally set a limit on the amount included within the contract and you will be charged for any additional consumption. You must check exactly what is included before you sign the contract.

If you are responsible, you will need to contact the suppliers to register on arrival at the property with the meter readings and again when leaving at the end of the tenancy.

Will I have to pay council tax?

Properties occupied by full-time students are exempt from paying council tax. To prove your student status you can contact Student Enquiries to get a copy of your Certificate of registration. You will then need to supply this to Charnwood Borough Council or your landlord.

If any of the tenants in the house are working, check how this could affect the exemption with Charnwood Borough Council. If only one tenant is working, they should be able to claim a single occupier discount, providing that all of the other occupants are exempt.

Please be aware that if your studies are part-time you may still be liable for council tax. If you are living in a property before your course commences, or after it finishes, you may find yourself billed for council tax for the period that you are not a student.

Will I need to arrange contents insurance?

Yes - you will need to arrange suitable insurance cover for your own personal belongings.

Your landlord will have insurance cover for the property itself and his/her contents only.

Will the property be cleaned before my arrival?

The property should be clean and ready for you to move in. If you are not happy with the condition of the property or you notice any damage, you must point this out to your landlord straight away and indicate this on the inventory.

Taking photographs may also be helpful to refer to in the event of any disputes about damage or cleanliness at the end of the contract.

Who do I contact if I have a problem?

Any problems should initially be raised directly with your landlord.

The Student Advice and Support Services in the Bridgeman building offers advice in all areas including housing.

Please also contact the Student Accommodation Centre if you experience any problems in relating to a property advertised on Studenpad.

What support is there for me if I live off campus?

There is a Community Warden team that is set up to support students who live off campus. They offer help and advice about living as part of the wider community.

You are able to still be affiliated with a hall of residence and live off campus. For information about how you can get involved in Hall committee arranged social programmes visit