Accommodation

Current students

Health & Safety

We take your safety and security seriously. Here, you will find all the information you will need on the processes that we have put in place and what we provide to keep you safe in your halls of residence.

Hall Security

  • Corridor and stairwell lighting will remain on during hours of darkness with low light levels. Most windows including those on the ground floor have tamper proof window restrictors, to prevent forced entry from the outside and to minimise the danger of falling from a height from the inside. To ensure your safety, these must not be removed.
  • All doors to individual blocks have restricted resident key or proximity card access. Individual bedroom doors will require locking on exit and can be locked from the inside via the door handle or resident key. Do not let anyone you don’t know into your block. University staff and contractors will be identifiable by ID cards and name badges. All keys will be signed out and recorded by Hall Managers or the University Key Office. 
  • Doors to individual bedrooms and kitchens are reinforced hardwood fire doors and are designed for maximum security and to prevent the spread of fire. It is very important that these doors are not wedged open.
  • Spare keys are held at the Hall Reception. Contact the duty sub-warden if the office is closed. Lost student ID cards can be obtained from the parcel and card office located in the Herbert Manzoni building (Please note – lost ID cards can be cancelled at Security if required).

Further information on the University's 24/7 Security can be found here.

Fire Safety

  • In your student bedroom, there will be a blue fire notice located on the notice board or door.
  • Make sure you know where the Fire Assembly Point is located. If you are not sure, ask your Hall Manager.
  • In the event of a fire DO NOT use fire extinguishers. Only trained personnel should use the fire equipment. Close any doors behind you, activate the nearest break glass call point and evacuate.
  • Throughout the term, fire evacuations will take place by the 2nd week of the 1st semester and a second evacuation drill no later than the 4th week of the 2nd semester. Fire alarm tests are carried out weekly (short ring only for approximately 20-30 seconds). If the ring is continual at any time, then you must evacuate the building at once.
  • It is a criminal offence to tamper with fire equipment and you will be fined for misuse as well as being charged for replacing equipment. This also relates to smoke detectors in your rooms which MUST NOT be covered.

Accidents and Emergencies

In the event of an accident you need to report what has happened to either your Hall Manager or Warden Team, depending on what time of day the accident occurred. You can also report an accident or near miss by using the online portal.

  • Your Hall Manager or Warden Team will have the contact details of trained First Aiders. Security are also able to assist at all times.
  • You can contact Security in an emergency by calling 0800 526966 from a mobile or land line.
  • In the event of contacting the paramedic / ambulance call 999 stating what has occurred. YOU MUST CONTACT SECURITY on 0800 526966 immediately after contacting the emergency services to inform them that a paramedic/ambulance is on route so Security can direct the paramedic/ ambulance. This will save crucial time.
  • When the Fire Brigade or Police are required, Security must contact them. Contact Security on 0800 526966 or 888 internal phone.
  • Ambulances are for emergencies eg chest pain, cardiac arrest, unconscious, stroke or severe bleeding. If it is not an emergency you can get advice by:
    • Telephoning NHS number 111
    • Contacting your GP or pharmacist
    • Going to an Urgent Care Centre
    • Visiting www.nhs.uk

Medical Centre

Students can register with the Medical Centre if they live on campus or in Loughborough town.  The Medical Centre is based on campus and provides a full range of NHS services. 

The Medical Centre is a regular GP surgery providing NHS services to registered patients. It is situated in the centre of campus (map reference 48), behind the Student Accommodation Centre. The Medical Centre provides services to patients Monday to Friday between 08:00 and 18:30. They provide a range of GP and nurse appointments including specialised clinics in contraception, sexual health and minor illness and injury.

To book an appointment, call 01509 222061. If you have not yet registered at the Medical Centre, you can print off a form from their website or fill one in at the Medical Centre. If you require urgent medical care or advice between 18:30 and 08:00, or during weekends/bank holidays, please call NHS 111. For further information you can visit the website www.lborounimedicalcentre.co.uk or call in.

Medical care whilst at University.

Meningitis

First-time university students between the ages of 18-24 will be offered a vaccination to prevent meningitis W disease. The vaccine protects against four different causes of meningitis and septicaemia. If you were not contacted through your home GP, please speak to the GP you register with to see if this can be offered to you. If you suspect yourself or anyone with the following symptoms contact your Duty Sub-Wardens or / and Security who will call an ambulance.

Typical Meningitis symptoms in adults may be as follows:

  • A constant generalised headache, confusion and/or drowsiness.
  • High temperature, although hands and feet may be cold.
  • Vomiting, stomach pain, sometimes with diarrhoea.
  • Rapid breathing.
  • Neck stiffness – moving the chin to the chest will be painful at the back of the neck.
  • A rash of red or purple spots or bruises (or darker than normal in dark skins) that do not fade when you press a glass tumbler or finger against them – this may not be present in the early stages.
  • Joint or muscle pain.
  • Sensitivity to bright lights, daylight or even the television

These symptoms may not all appear at the same time. There is no known way to prevent meningitis, so it is important to be aware of the danger signs. If someone becomes unwell they may deteriorate quickly – medical advice must be sought if you suspect meningitis. Phone Security who will call an ambulance.

Leicestershire Police

You will often see members of the team around campus so why not come and get to know us. We’re always happy to listen, have a friendly chat and give crime prevention advice. We are here to make sure your time at university runs as smoothly as possible. With that in mind here’s some tips on how to stay safe and keep your stuff safe, as well as some easy ways to get in touch.

Three things to remember:

1. Look after yourself

  • Enjoy alcohol sensibly
  • What goes online stays online
  • Travelling alone? Consider a cab

2. Look after your stuff

  • Register your valuables with immobilise.com
  • Got a bike? Use a D-lock to secure it
  • Leaving your room? Lock your doors and windows

3. Think of your neighbours

  • On the way home, keep the noise down
  • Shopping trollies are not chariots!
  • Remember you are a representative of the university

You can follow us on Twitter @LboroUniPolice or find us on Facebook at Loughborough University Police.

You can see who’s in the team and how to get in touch on our website: https://www.leics.police.uk/a/your-area/leicestershire/charnwood/loughborough-university/

There’s also more tips on how to keep you and your stuff safe in a dedicated student section of the website: www.leics.police.uk/students

Urgent Care Centre

Located on Epinal Way opposite the Fire Station, behind the Loughborough Hospital. Open 24 hours a day, 7 days a week and 365 day a year, the Urgent Care Centre is for non-emergency medical care when the Medical Centre is closed. You do not need an appointment. You can contact the Urgent Care Centre by calling 01509 568800.