IAS Lecture: 'Engineering the patient-provider experience'

Dr Enid Montague holds a prestigious Fulbright Scholar Award in the Design School at Loughborough University

Dr. Montague’s research uses human factors and human-computer interaction methodologies, design principles and theories to understand health care systems to promote safety and patient-centered care. At present, Dr. Montague explores the role of trust between people and technologies in health care work systems. She looks at organizational and design factors that effect both workers and patients with the overall goal of understanding technology mediated interactions and designing new and effective health technologies. Her lecture will discuss her work with modeling and understanding how patients and providers interact in primary care environments and the challenges and opportunities for designing future health care systems.

Following the lecture there will be refreshments available in the James France Exhibition Area.

Enid Montague received MS and PhD degrees in Industrial and Systems Engineering from Virginia Tech, specializing in human factors and ergonomics engineering, the future professoriate, women’s studies and human computer interaction. Dr. Montague is currently an Associate Professor in the college of computing at DePaul University and adjunct professor at Northwestern University’s Feinberg School of Medicine. She is the director of the Wellness and Health Enhancement Engineering Laboratory (WHEEL). Dr. Montague has received numerous awards for her research including the Francis Research Fellowship for research that emphasizes “longer, safer and healthier lives” and a Kl2 early career research award from that National Institutes of Health (NIH) to explore trust in health care systems.