Centre for Research in Communication and Culture


4 February 2021

Online workshop in conversation analysis and healthcare interactions

Presented By Saul Albert, Charles Antaki, Ruth Parry, and Marco Pino

About this event


Conversation analysis (CA) is used increasingly in the scientific study of diverse health care and medical interactions, ranging from primary to secondary and tertiary care settings. CA has been used to examine numerous activities, from how patients introduce their problems to the ways in which medical decisions are negotiated and communicated. CA studies range from basic work on the fundamentals of human interaction, to applied research aimed at contributing to service improvement. 

What does this workshop cover? 

The workshop will provide an overview of the application of CA to healthcare interactions, including interactions between medical doctors, patients, and (on occasions) family members, and interactions with other healthcare professionals. The workshop will include in-depth information and practical work on CA’s methodology (including data analysis) and examination of some key findings of CA research in healthcare.  The workshop aims to enable learning and enhancement of participants’ skills in CA’s methods of analysis. 

How is the workshop structured?  

This 2-day workshop will run from 10am to 3.30pm on the first day and 9am-4pm on the second day. It will be delivered onlineusing Microsoft Teams. 

Short presentations by the facilitators will cover fundamental aspects of CA and its applications to the study of healthcare interactions. However, workshop time will largely be dedicated to practical sessions and small-group assignments focusing on original data (provided by the facilitators) in a range of healthcare settings. There will be a strong emphasis on hands-on experience of working with data alongside feedback from and discussion with facilitators. 

Who is the workshop for? 

The workshop is open to postgraduates, post-docs, researchers and faculty who have at least some familiarity with CA as a research methodology (including CA transcription conventions). The number of participants will be restricted to 10 in order to maximise opportunities for participation in the online environment.